Horrible company not licensed and took advantage of my 83 year old grandmother. I will be filing in small claims court. Not only did they not fix her heating, while looking under her home they busted a sewer pipe do yourself a favor and hire a reputable company and ensure they are licensed in HVAC systems. This company is not and has no business in this industry. read more

Please do not use Halls Service Company! Eric Hall is a LIAR! He does not stand behind his work. I spent a lot of money and my unit never did run right and would not cool my house for the one week it did run. They did come out and changed the thermostat and then decided the control board was bad. So seven months later they returned and changed the control board and still didn't work. Then he told me I had to buy a new thermostat because the control board that was bad fried the thermostat they changed last time. He said for two months it was ordered and I guess he is still waiting on it? That was five months ago so I got online and ordered a thermostat and it was delivered in two days and finished mine myself. He forgot to order parts two different times and lied about things both times and eventually just quit communicating with me all together. The electric work they do when installing is sloppy at best. They installed my mom's new air conditioner also and the outside unit for the mini split unit they just set on the bare dirt. I was guaranteed my electric bill would be cut in half but it almost doubled because I had to buy window units and run space heaters after spending $18,000 on a new unit. If you look on Bryant's website you will not find his company name on their list companies in the area. I do not want to leave any stars but I have to leave at least one star to post this! read more

Monday, April 3rd 2023, I called and ask for a washing machine repair. The guy on the phone (Ryan?) said he wouldn't be able to do it until Tuesday or Thursday of the next week and to text him the address (which I did promptly). I followed up with another text the next Monday (April 11th) asking for confirmation that I was on the schedule. I never heard back and he never showed up. I ended up just buying a new washing machine. I understand that contractors/repairmen are in short supply these days, and I understand that they can pick and choose what jobs they want to do. If a job is too small and isn't worth his time, I understand him not wanting to do it. That's fine. But to tell me you'd do a job and then never show up??? That's ridiculous. read more