We would give 0 stars if this were possible. We have had a terrible experience and would not…read morerecommend using this company. We found a 6 piece set that we loved and the price was right. Maybe too good to be true. Upon ordering and paying we were told delivery would be in 2-3. After almost 6 weeks the furniture was finally sent. In this time we had to contact them several times to find the status. The owner was becoming very impatient with our calls. When delivered, one piece was dropped from the truck. It was broken when brought in. They made a temporary repair and eventually promised to replace it after much back and forth claiming that it had been broken when it was shipped to them. If that is true, not sure why they would bring it to us in the first place. This is not good representation of their company. Several weeks later, and after many calls we were brought the replacement piece. No wrapping or tags on it and it appeared used. We did not accept this piece we had paid for new furniture. This caused quite a scene with negative words being exchanged including derogatory/racist comments towards us after being asked and told to leave. Would not suggest purchasing from this company it has been nothing but a problem.

this is a local furniture store that has good inventory and are willing to give good discount. Will…read morerecommend

Why did the owner of Nine Clouds Beds & Mattresses just spend several hours of his time emailing me…read moreback and forth about Sleep Number beds KNOWING that I wouldn't be buying from him because he's 6 hours away from me AND willing to find me someone who is local to me that can give me mattress recommendations that's not a chain....all because of a blog post he made 7 years ago that initiated my contact with him. LOVE THIS!!! THIS is what being a business owner is about, THIS is the individual attention that EVERY person gets, whether they buy from you or not. You DO NOT get this from box chain stores. #buylocal #supportsmallbusiness #momandpop #ninecloudsbeds #seriousbusinessowner #customerservicegalore #ThereAreNoSleepNumberBedsInCanadaAndIAmSad

Came here to get a specialized bed, there were so many to choose from on the website when I was…read moreoriginally looking for one so I came in. Will was great to speak to and very helpful. There are recommendations for each condition or symptoms on the website which I was very pleased to see and all were helpful. I went in and ordered my bed. They delivered it and set it all up which I was very pleased about. If you are looking for a specialized bed at a great price - this is the only place you should be looking. Thanks to Bill and the team I now will get a great nights sleep forever!!

When it was time to finally replaced my old mattress, I was a bit shocked at the prices at the…read moreusual mattress stores. Then I found National Mattress with their 1,800+ excellent Google reviews so I had to stop in and try them out. Within 27 hours of entering their warehouse location, I had my new queen size mattress delivered on time at an amazing price! They had floor models on clearance which made it super affordable. But even their regular prices are 50% off. And it's only $55 for the delivery of the new mattress and curb-side movement of my old mattress. Super efficient and lovely people to deal with. Highly recommend them. And a HUGE selection of every kind of mattress that you can imagine - from top end to basic. And you can try them all out for as long as you want.

All great with experience with the company and is my third serta from them I liked the ones I…read morepicked for my main floor bought the exact mattress very happy for my third bedroom great site for shopping exploring what mattress is good for your comfort and have to say the delivery guys were very good again thank-you for selling great products

I bought a new mattress in late February, tried it for a few weeks and didn't like it so I wanted…read moreto send it back. But because of the Covid shutdown I couldn't. So today I called ( 95 days) later they told me to come in and I picked a new mattress out! Great service! They will pick up the old one and deliver the new one in one week! All for $50.00. I will definitely be a repeat customer!

Very helpful staff and amazing customer service!!i highly recommend this company especially because…read moreits a family business

I have to say that Boris at Queensway Mattress help me found the best mattress for me and my kids…read more He gave me a very competitive price and delivered them on time and FREE!! So I got Ikea price mattress but for way better quality and such a friendly service. Thank you so much!!

Bought a sectional sofa set from here again this time for my basement. Recieved a excellent deal…read moreand fast delivery ...would highly recomend!

Bought a Sectional from here, after shopping all around this place offered the best deal with fast…read moredelivery....very happy with my purchase, thank you!

The Richmond hill location has to be one of the dirtiest unhygienic mattress stores I have ever…read morewalked into. Products are filthy, and management is horrible. Same products can be found online for half the price.

This was easily one of the best shopping experiences I ever had. Matt was extremely helpful when…read morechoosing a mattress and made it a breeze. I was in and out within 10 minutes and they delivered it the next day. Just go here - you won't regret it.

This is very misleading company - on their website under the FAQ - 100 day worry free sleep program…read more- they say you can exchange and return without hidden fees, and can exchange even if item is opened. https://www.nationalmattress.ca/90-night-comfort-guarantee Once you order the mattress their email says the complete opposite, we confirmed and cancellated the order. ( i copied and pasted the email policy) This is very sneaky! All items remain property of National Mattress CA Inc. until item(s) have been paid in full. REFUNDS/EXCHANGES: Orders may be canceled and fully refunded before delivery, excluding special orders/clearance items or otherwise marked final sale products. Once a customer has received an order, no refunds will be issued; exchange only. No exchanges on opened accessories, including box springs, bed frames, pillows, and protectors. All exchanged mattresses must be returned with original packaging, tags, warranty cards, etc. All exchanges are subject to a $95 exchange fee. Please review our 90-day comfort guarantee on www.nationalmattress.ca for full details. DELIVERY: National Mattress CA Inc. will not be deemed liable for any delay in the delivery of the product. Please prepare for delivery by clearing any hazards, including furniture, decor, and ice/snow, which may be in the way, and protecting floors, walls, etc., as needed. We will not be liable for any damages caused during delivery whatsoever. Please inspect all products for damages at the time of delivery. Any warranty and/or exchange services may be void with visible soil stains on the mattress or without the original invoice and packaging, including the manufacturer's tags and packaging. Services are by appointment only and may be under the manufacturer's discretion which National Mattress is not responsible for. It is the customer's responsibility to read our full terms and conditions on www.nationalmattress.ca.

A friend recommended National Mattress Outlet to me. It's a smaller name in the sleep space but…read morethey offer huge deals! They're a warehouse more than a showroom but they have every mattress on display for you to try out. This means that it's not a pretty space but it keeps the prices down. When we walked in, it was a bit overwhelming. The salespeople weren't pushy at all, which made it a very comfortable shopping experience. We had some questions which Suraj was great at answering. He guided us through the differences between mattress firmness, coils versus foam, what a Euro top was, etc. He was super knowledgeable and it helped me decide what would make the most sense for my sleep habits. They carry good brands like Sealy and Serta mattresses in all sizes and at different quality levels as well. Each of the mattresses on display shows how much the big stores charge vs what they charge. It's really a stellar deal. The delivery was very smooth as well. There are different delivery charges for how far you want your mattress delivered, for example, delivered to your front door, into the room you want, and drop up and pick up of old mattress. They provide live online tracking and the driver will also give you a call as they're getting close. Really happy with my purchase!