If you want incompetence, excuses and attitude you've come to the right place. Had my car for 3 weeks, Yes, 3 weeks. minor issues on a ML350. Picked up the car after 2 weeks, only half the issues ahd been" fixed". Didn't even make it off the parking lot for one item that I paid for repair to malfunction again. Came back a week later to have everything fixed. Yep you guessed it, didn't fix half the issue but gave me another bill for items he had already charged me before. Had the car for another week and still half the items are not fixed. Also damaged the car. When i asked why I had to pay for the same repair again he mumbled some horse manure and insisted I pay the full price. Now, In what world do you charge a customer for carrying out repairs that don't work and then insist that it be paid again.
Avoid this guy like the plague.
....oh, Yes, some of the repairs still don't work.
Still contemplating if I should send him a letter from my lawyer. read more