Took my 2015 Chevy Silverado to get an alignment ending up needing new ball joints no big deal had them replaced and got my alignment paid $862 got the truck home noticed the alignment pins were missing and one was half way out. Went back to the dealership didn't make a big deal just asked if that was okay and the technician told me they were not important and they didn't need to be in there.... Asked him if he could push the pin sticking out back in and he said yes then after trying told me he couldn't get it in and just took it out. After leaving went to Clovis Chevy garage asking if it was okay to not have the pins in he informed me they are VERY vital and have to be in place to keep the cam member straight... went back to portales Chevy garage and asked them if they would reimburse me for the alignment since it was wrong and the service guy told me he couldn't and that he could give me a oil change for my trouble. I then suggested they should talk to this technician and he cut me off and said no we stand behind our technicians 100%... Needless to say be careful using this Chevy garage the technician do not seem qualified in working on your vehicles. I called GM and filed a complaint against the dealership; I was reimbursed for the alignment and went to Benders Chevrolet to have them fix what this place Hamilton Chevrolet messed up. read more

Wow I just got a new pick up from Hamilton GMC in Portales, it's been a sweet deal come true! I have know the Hamiltons for 20 years and made a lot of great buy's, but this one is my best! Bill Gurkey is not only a car specialist but a man that thinks out loud. Him and Mr. Brian the man that runs the numbers makes a great team. Brain thank you for my rate and caring about me as a woman in a truck that has seen a few miles, your the best! No worries all service work will be done for six years! You'll miss me Ray's Lube...... Even the team steps in when one is helping someone , thanks Andy your a great man and honest to the core. Trust is what you get with Bill ,Brain, and the team at Hamilton. Ask me have I made some bad deals in the past? Yes of course who was the blame me and only me. This group of men are special in my heart. They care about you and your needs. Thank You seems so little to say for this wonderful deal I received from the team at Hamilton..... Thanks guys I'll never forget this one! read more

I would like to start off by saying that I found the truck of my dreams today and Cidney Robinson made the whole process comfortable and easy! I made a purchase on a 2011 GMC Sierra today and Cidney Robinson made it happen! I would like to take the time and thank North Pointe Auto for getting me into my truck today! They'll work with you until they find what ever suits your needs! Thank you for making my dreams come true! I would recommend to everyone That is in the market for a newer vehicle! Thank you Cidney! You were very professional and helpful through out the entire process! I would definitely make another purchase there in the future!! read more

Nicholas Zaragoza was very professional when i purchased my dodge charger from him early december 2018. He treated me very courtiously and was very knowlegable on every question i could think to ask. Any answeres he didnt have for me immediatly were found for me very diligently and speedily.After a week of owning the car when i had more questions his work ethics still continued to surprise me and i am very grateful to have purchased this vehclie form such a reliable salesman. read more

I recently purchased a Chevy Malibu from this dealership and it was a great experience. Bill Guhrke (like turkey), helped my wife and I find the vehicle that was right for our needs while our keeping our budget in mind. He was very knowledgeable and easy to work with. The dealership also has a wide variety of vehicles on the lot. I would definitely recommend checking them out if you're in the market for a new (or used) ride. Let Bill know Alex Adams sent you :) read more

We found online a 2011 Chevy one ton pickup from the dealership in Clovis. We delt with the salesman/fleet manager who is based in Portales. Had to view the truck in Clovis then drive to Portales to make the deal. Rather inconvenient considering we live in Albuquerque and made a one day round trip. Bill Guhrke was professional and worked with us and treated us well. We feel we made a decent deal. read more

I had a great experience at Hamilton GM! I found what I wanted online and emailed them. Bill Gruhke contacted me and double checked the vehicles I wanted to see were still there, before I drove in from out of town. He didn't try to show me anything else and I never felt any pressure. I traded my car and did the deal in one day. Quick and easy. I will go back in the future! read more

I walked into Hamilton in Portales having no idea what I wanted.. Warren Faircloth was amazing.. He helped me find a Chevy Cruze, which I fell in love with. He was extremely knowledgeable and was able to explain and answer every question that I had. He was quick and got things taken care of FAST.. I love my car and would definitely buy a car from Warren again!! read more

Warren was awesome! Got me into the exact car i wanted down to the color! I couldn't be happier with the service he provided my fiance and I! We absolutely love our new 2018 dodge journey!! Every question we had he was able to answer for us. The trade in process and getting into my new dodge was a smooth process! Can't thank you enough Warren!!! :) read more

Was an out of state purchaser. Andy and Bryant stayed late for me to look at a car I was interested in. A month prior I lost my car to an accident. I was already bummed about having to buy another car as it was... they made the experience pleasant and do easy! Would definitely recommend and buy again! Thank you both! Outstanding service! read more

Service for CV axles and lower control arms. The scheduled time was met and out before expected. The estimate was accurate and quite reasonable. Much smoother ride, with no steering or braking issues. This was only my second service with Hamilton. At this time, they have met my expectations and earned my return for service needs. read more

They are always friendly and they do their jobs. Warren sold my vehicle to me and I liked him so much I sent both my mom and husband to him. He was great! The secretary is friendly and everyone just seems happy to be there. They even made my mom happy and that is a chore. I was very satisfied and would highly recommend them. read more

Got a new GMC Yukon from hamilton GM country last Friday me and Amy love it thanks to Sean Bill and the great staff. Service is also second to none Mike, Kendall and service guys are the most knowledgeable in the business. That make us feel confidant with these guys, knowing we can trust them know and in the future! read more

I have bought 4 cars from Bill Guhrke and he has always treated me fairly and I appreciate the care he takes during the transaction. Bryant Faircloth, Finance Director, explained everything very clearly. I have used their service department for years and have been very pleased with the results. read more

I recommend everyone go see Warren Faircloth he will work with you to get you in a vehicle you can afford and make sure you are taken care of. Very professional and knows what he is doing when it comes to vehicles. One of the best car salesman around. Thanks to him I'm in a nice suv. read more

Was referred to Warren Faircloth at Hamiltons. He is an amazing salesman and had my best interest in mind at all times. The finance manager was great and got the deal done fast, got an amazing vehicle at a great price. I will definitely return when I need another vehicle. read more

Just recently purchased a second vehicle for our daughter. I'm always impressed by the friendliness and helpfulness from the Hamilton team. Bill Guhrke is definitely the go-to guy and I highly recommend him for all your car buying needs. Very pleased with our experience! read more

I've bought 4 vehicles from Hamilton GM Country and they are always professional and wonderful to work with...and the service is always top notch! Bill Guhrke treats us right and takes great care of us every time we trade. Thank you, Bill... I love my new Traverse. read more

Warren Faircloth went out of his way to assist me in the purchasing my 2018 GMC Terrain. He drove me around between dealerships to see and test drive vehicles. He was not pushy which I appreciate a lot and was always polite. Thank you so much! read more