Bought my car when this location was a Ford dealer. Headed through town on a long road trip and had…read morea minor repair we needed help with. Popped in, they fixed us up FREE of charge! Service department guys were very helpful and friendly! Hated the service department when it was Ford!!

Paid $560 less than 2 weeks ago to fix a small transmission leak. Had a diagnostic test done to…read moreensure what the problem was. They "fixed" the problem, only to have the vehicle leaking in the exact same spot in the garage. Took it back in, Colton informed us that there is another leak that would be $330 to fix and there is no way they could find every leak? What was the point of the diagnostic? We took the car in for a specific issue that was not fixed. They absolutely do not stand by their "work". Nor do they have any type of customer service to help resolve issues. We are honest and work hard for our money. We paid $560 for something that was not done. It is shameful this business is so dishonest and unethical. A business should absolutely stand by their work.... save yourself the stress and disappointment and take your vehicle elsewhere.

DO NOT COME HERE IF YOU ARE WORKING WITH INSURANCE…read more I needed to get some parts repaired on my vehicle, which was under full coverage, so I had to work with my insurance to afford the repairs. The owner was rude to the insurance adjusters and to me and my family once insurance was involved. After the vehicle was repaired, he practically held it hostage, insisting, "I need money in my hand," and wanted us to pay for it ourselves. Even though the insurance had sent a confirmation of payment, including an overpayment, he still refused to release the vehicle. This left my family and I stranded in Portales longer than expected, without the medication we needed back in Colorado. DO NOT COME HERE IF YOU ARE IN A HURRY.

Jose and his team are the best. I had problems with my motor and they found out it was bad. They…read moregave me options and helped me out greatly. I will only take my vehicle to them from now on. They are honestly a shop that won't do something unless you say so. They are the best!

From the owner: Bad experience and poor service can be disappointing. We…read morehave a passion for outstanding customer service. Our experienced team of technicians combine skill with cutting-edge technology to ensure your car receives the care it deserves. From routine maintenance to complex repairs, we pride ourselves on delivering efficient, reliable, and cost-effective solutions. At our workshop, we believe in transparent communication and prioritize customer satisfaction above all else. Trust us to keep you safely on the road, because your journey is our priority.