well, until i am proven otherwise ..they are great.. brought a friend who sold them a fair…read moreamount..they had a chance to rip her off ..the clasp on a chain said 10kt..guys said the clasp was changed and your chain is really 18kt!!!! huge price difference.. i hope enough people read this.. tom hillier dundas

I went in here today with some scrap gold and silver jewellery. The gentleman behind the counter…read morewas very courteous and friendly. He (forgot his name :P) carefully examined each item and explained the whole testing process to me. After that, he weighed everything in front of me and then made an offer that I accepted. His offer was considerably more than the offer I received at another shop. :)

brought in some gold to get checked and sell today. my first time selling gold here and will…read moredefinitely be coming back!! got some quotes from a few others but smart gold gave me the best rates and payout from them all! the experience was very easy and pleasant. everything is checked right in front of you and you are given a quote on the spot. very happy with the service here and would highly recommend!!

From the owner: Smart Gold is a cash for gold store in Hamilton offering top dollar for your gold, silver and…read moreplatinum. We purchase jewellery, coins, bullion, flatware, dental & more. Our prices are updated daily and we offer instant cash payment.

English language is wanting. Paperwork lacking weight of silver, silver content, and spot…read moreprice/gram/type(925 and 800). Transaction was short by half. Cannot prove it. Goods gone. $ accepted. Saw paperwork when I got home. Ashamed. I will not go there again.

A1 vendor - EXTREMELY useful resource for all things jewelry; extensively & thoroughly…read moreknowledgeable... UNCHARACTERISTICALLY HONEST; he took time to discuss our best options rather than pressure us to spend more needlessly... VERY FAST service; repairs returned ahead of schedule

Professional yet friendly, fantastic service. I can't speak to quality or selection, but a close,…read morevery knowledgeable friend can and referred me there. I'm glad she did, and would trust the staff (I have visited the Upper James location on a number of occasions) without reservation.

It's ok... very old establishment been around for years. I guess more of a pawn/loans place then…read morefor sales. Interest rates are good I believe lower then most. So if your in Toronto check them out.

Fantastic service. I had 2 rings resized. They did a fantastic job. They look amazing and fit…read moreperfectly. Great husband and wife team. It makes a big difference when the owners both manage and do the work.

Took my engagement ring here to be sized smaller. First time it was still too big, second time too…read moretight. Somehow ended up with the band being thinned out and noticeably no longer was the ring round. When I complained the guy yelled at me and told me not to come back. Do not recommend this place unless you want your jewelry ruined. Had to take it elsewhere to get sized correctly. They told me they have seen other hack jobs from this same place. Terrible.

I took in my replica watch and the guy working there declined to repair my watch for some reasonread more

SCAMMERS! I took my high-end watch in for service. I was told it would be done in a few days. I…read moreagreed and left the store. Upon leaving, I realized it was going to be the long weekend and thought maybe I would take my watch to wear for Easter festivities. I decided to go back, which was 10 minutes later. Upon arriving back at the store, I explained my decision to take the watch and bring it back the following week. The man I was dealing with was the owner and seemed quite put out by my request. He hesitantly retrieved my watch from the shelf and took it to his workstation. He proceeded to remove the back in a hast and removed parts. I asked what it was that he had removed and was still sitting on the counter. He said it's nothing while popping the back of the watch on and handing it back to me. While standing in front of him, I looked at my watch. I then noticed the damage he had done to the side and back of the watch while opening it with his pocket knife. When I questioned him about the parts on his desk and damage to the watch, he told me to prove it and kicked me out of his store, threatening to call security. This establishment shouldn't even be in business if they can sleep at night conducting themselves in this manner. I will have to take my watch to another reputable establishment to repair and replace the parts that were stolen from my watch. I only hope my review will help the next unknowing customer avoid dealing with these SCAMMERS!

Fantastic service from Top Gold. Felix came to my home with expertise, competence and courtesy. Oh,…read moreand he brought cash!

The customer service that Felix provides is out of this world. I filling in the "instant quote" on…read morethe website and got a call from Felix in less than an hour. During the conversation we agreed on a price which followed up with a meet in person at a location that worked for both. Once the items were verified Felix paid cash on the spot. I will for sure do business with Felix in the future as he is the best person to deal with when selling gold.