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    Hammers & Strings Piano Service

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    5 years ago

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    Piano Master Craft - Plate nose bolts

    Piano Master Craft

    (9 reviews)

    I thought my Story and Clark was beyond repair, but Wallace proved me wrong! I had been quoted…read morecrazy rehab processes and prices and had held off for years to rehab this old piano. However, one day I thought I'd give it one more try to find the repairman who could bring this beauty back to her heyday. I found that person in Wallace. I had been told the sound board needed replacement and all the strings would have to be restrung. I was told it would be a minimum three month rehab project. Not only was the sound board in good condition, but the strings just needed some TLC. Wallace replaced all the ivory keys with plastic, as many were missing their overlay and to find exact replacement would be not only costly but almost impossible for a piano of this age, ~1920's. Wallace finished the project on time and on budget. No surprise costs and no delays. He was done installing the keyboard and tuning it within his two week timeframe and will be back in a couple of weeks to fine tune it after it has time to sit and rest. He was professional, on time, and very honest. I believe he not only deserves the five star rating but earned every bit of it. Attached are some before and after photos! Please message me if you have questions. In the first pics you can see the disrepair of the keys and the filth on the strings. The last pictures you can see the beautiful craftsmanship of the new white keys and the restoration of the ebony keys. Also, note the shining copper on the strings and all this restoration resulted in a beautiful sound. No more "twainey" sound.

    So, i heard no responds from Mr. Wallace Hall for a 2nd tunning. I texted for a refund of the…read moresecond tunning but he said it's a touch up, not a tunning. So, from what i understand, the touch up is more expensive then the tunning. At this point, i don't trust his service. I believe i was totally scammed by Wallace Hall. If anyone reading this and still used his service, you have been warned.

    Mighty Movers Moving and Delivery Service - The families of Mighty Movers!

    Mighty Movers Moving and Delivery Service

    (32 reviews)

    This is the second time in less than a year we used Mighty Movers. The first was moving our of our…read morehome and the second moving items in storage into our new home. Both times the experience was exceptional. Sherry was responsive and helpful. The crew (Steven came both times) was professional, courteous, and hardworking. My thanks to all. I highly recommend Mighty Movers

    While going to my storage unit a Mighty Movers crew was there and very unprofessional!!! They were…read morein front of my storage unit...not a problem and figured he would take 5 seconds to move a small box with plastic hangers in it to the side for a second but instead I was told to wait a minute while he went and grabbed a couch to put in the unit he was putting items into! I figured no problem I will scoot the box about a foot over so I can unlock my unit and when I did he loudly said..."Or not...and told me how I was being rough with her items! Then he kept running his mouth and I told him I guess I will see you in KDOC someday since you obviously are unprofessional and rude yourself! Him and the other two workers were then laughing at me about the whole situation while "their" customer witnessed their behavior! When I went outside I took a picture of their moving truck with phone numbers and truck number! While doing this the younger kid of the 3 walked out and I asked if the other workers name really was Tyler and he said No.. I then asked him what it was and he said he didn't know! I said you're working with them all day and you don't know their names? He said nope I'm a minor and he told me I was awfully old to be acting the way I was... just yet another professional behavior! Would NOT recommend if that's how their employees are allowed to be! I've called the company with no phone call back as of yet! Update: I have talked to a lady at Mighty Movers and she said she didn't know what went wrong but that the customer said I was throwing her boxes everywhere and that the kids were professional... so with that which is very untrue because I was about 5 feet from the lady and verified with her at the time that I simply pushed a box of hangers a few inches to unlock my unit and she agreed! As for Mighty Movers, it appears they just take their employees word for it and don't care what the general public views are about their unprofessionalism! Another Update: As you can see by the owners response they are not holding their employees actions accountable! My review will stay posted as is and it is also how they probably have a high rating because they treated those voicing the truth with threats of legal action! In addition I have phone records showing I called a Tommy back twice yesterday and never received a phone call until I could reach out this morning!

    Hammers & Strings Piano Service - pianoservices - Updated August 2026

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