I'm going middle of the road on this review. I'm going to stick with that, but as I think about the overall rating and if I would be tempted to go up to 4 star or down to 2 stars ----- I'd probably lean in the 2 star direction. So first of all, what is Hammer's? It's a men's and women's clothing discount store - there are a few other random things here, but at it's core - discount clothing. In many instances the store has the look and feel that the styles they have are probably from a couple seasons ago, which is probably why they offer discounts as high as 70% (and maybe more) off of the listed price. They do have some name brands in both men's and women's areas, just nothing that overly excited me. The store could use a little bit of an overhaul, it has a kind of dingy feel about it. They do have dressing rooms that are open, so that is a plus if you find something you want to try on. No interactions with the staff because we didn't make any purchases. I probably wouldn't be in a rush to come back. I would add that they do have the look and feel of a place that rotates stock on a fairly regular basis. read more

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Great prices beautiful outfits has a great department for me, and but caution there is no refund only exchanges

While visiting Oneonta we stopped by this shop. Wanting to support small businesses and knowing Mom-Pop shops are (usually) good for the community. I can attest this place is the exception. Their staff is rude, short and condescending. After our purchase of almost $200 their staff made sure to tell us the return/exchange window is 10 days. Well, after we got home trying on some of the items we noticed 2 shirts of mine we sized as Large, but were at best Mediums. Three days later we went to exchange them, with the tags and the sales receipt. The same two ladies that were upfront when we purchased started giving her grief on "Well, did he wear them? (No) Then why is the tag removed? (Because we removed them all when we got home preparing to put them away and he noticed these two were much smaller)" They proceed to sniff them and hold them up to the light...talking to one another "I don't know...looks like he wore it or at least washed it afterwards" They tell my wife they'll have to call the owner (James) he agrees to let her exchange them, she notices there are no more that style or comparable sizes that'll fit. One of the ladies stands over us the whole time continues chirping "I just don't think this was a simple size mistake". Again after us having tags in-hand and receipt. We find one shirt to exchange (same brand and similar style) and after taking them up to the front, while being escorted by the older lady, they both compare the shirts and tags like we tried to pull a switcheroo. When we tell them we could only find one to exchange, they call the owner AGAIN. He says he'll allow us to exchange for something else of greater value and we pay the difference. My wife at this point is embarrassed and I'm enraged for being treated this way after spent so much money only a few days later and asking them to stand behind the products they sell. The older lady that'd been hovering over us the whole time made the comment to the other "They're lucky he let them even exchange them". I interjected that they needed to complete the transaction and allow us to proceed and vowed to them based on this experience, we'd never be back in their store. I asked them if they were so adamant about their return policy, why wasn't it posted that if you apparently try the garment on at home or remove the tag that you won't exchange/refund? They said "We tell everyone it's 10 days" to my response, "Yes, but do you convey all the extreme and unrealistic conditions the purchaser must abide by?" Neither could tell me or show me where it was their published policy. So if you chose to buy from this circus, be prepared you might encounter the same treatment or not be able to return/exchange your purchase. I still like supporting small businesses, but when they treat the consumer this way, it makes it so much easier to buy from major or regional brand. By the way, James, if you have employees that aren't allowed to, or you don't trust to make decisions, based on a simple purchase exchange/refund then you may want to be only one working the store. read more