Unprofessional and dismissive experience…read more Back in January 2025, I submitted all requested documentation to Brittany Romero regarding my account. She confirmed the issue was resolved, even stating in writing: "My boss and I have fixed your account and this has been resolved... going forward this should not be an issue again." A check was issued, and I was assured everything was taken care of. Now months later, I log into the portal and see a balance with no prior notice. I reached out again and was told -- by Ms. Romero this time -- that the account is "taken care of" once more. But no one has explained what happened behind the scenes, why the issue came back, or taken any responsibility for the confusion. There was no transparency, no breakdown of the error, and no real accountability. I submitted everything that was asked of me months ago, followed all instructions, and yet the issue silently resurfaced with no clarity. This level of communication and lack of professionalism is extremely frustrating. If something goes wrong, customers deserve an explanation -- not dismissive responses and vague reassurances.

The worst - absolute worst company. The employees do not care. They barely respond to emails and…read morewhen they do, it's one word answers. They don't care about us homeowners. We're a nuisance to them. I never had such a bad experience with any company. Trash! Their HOA services are trash. They just got bought out by Grant Mgmt and hopefully they weed out the bad actors

In September 2022, I purchased a rental property in the City of Wilton Manors, FL…read more Being an out-of-town landlord always presents many unique sets of challenges. Therefore, I knew I needed a property management company to handle those unique set of challenges in my absence. I had researched many properties management companies online in the Fort Lauderdale area. I happened to come across Icon Realty Management and Brokerage. After reading the great reviews and my conversation with Ben and finally meeting him at the property. I decided to have them manage my property. Within 2 days of Icon Realty having the property in their listings, it was rented on day 2 (two). Ben, At Icon Realty has truly been professional and responsive thought the whole process. I highly recommend Ben from Icon Management for anyone looking for a Management and Brokerage firm. DM Celebration, FL

I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

Excellent customer service. They solved our problem with just a phone call. Much better than our…read moreprevious company and for less cost.

Ambassador Management has been our Management Company for over 20 years. Teri & Barbara have always…read moregone out of their way to answer to our needs efficiently. We have been threw a few hurricanes and they have always been there to help us recover and do everything they can to help us through rough times. We can call on them anytime 24/7 and without any hesitation, they will respond to helping us either by phone, e-mail and even showing up on our property immediately. Cannot say anything but good for Ambassador and their excellent service. I would recommend everyone to do business with Ambassador Management and can always expect excellent service and will always be satisfied. They will never let you down. "Always" In safe hands with Ambassador Management Company. PS Thanks Teri for your over 20 years service taking care of us here in Dogwood Gardens. Marina

Run for your life. DO NOT RENT 7920 Colony Circle North. Unit 203. Instead of the Florida…read moreResidential lease agreement, the owner uses a bogus lease agreement to SCAM you out if your security deposit. His unit has damaged ties, painted tub which he will claim that you damaged, even though you have pictures abd videos prior to moving in.

Horrible customer service car gets towed every night cars get towed. They do not respond to calls…read moreor emails and keep the business office Locked at all times. Disgusting communication in case of emergency don't count on help here horrible.

The quality of service from this management company is horrendous. The HOA fees are ridiculous not…read morea good value for the money. My family lives one of their properties they manage. They live there for 1O years the community has gone down hill it was a nice place no longer. I would not recommend buying a house in the community. The property manager is a joke.

Another positive review for the Campbell Property office in Pompano Beach. I placed a…read moreservice/maintenance call to have the outside bulb replaced on the catwalk and it was taken care of next day. Fast, easy, perfect. Another plus for Suzanne McGuire and her Team.

Most useless property management company ever. Can never reach anyone by phone. I have had to put a…read morestop payment on 4 checks in the few years they have been managing my property. They take forever to resolve an issue. There is water from rains that is flooding my patio they have done nothing to resolve it. Useless useless useless the name should be "real dumb property management"....

My HOA is managed by Real One Management. I contacted them multiple times to reinstate my…read morelandscaping services and received no response whatsoever. For over 4 weeks, I called the office, spoke to David, left messages, sent emails, and nobody ever got back to me. As a 10+ year resident of my association, it is frustrating to get no response and to be unable to enroll in the landscaping service that is supposed to be afforded to all residents. I was forced to hire a private landscaper as I was going to be fined by the city if my lawn continued to be unkept. WOULD NOT RECOMMEND. Very unprofessional to completely ignore residents.

Dante was just the person my wife and I needed as we began to search for our first home together…read more He helped us from the beginning to the very end. Let me explain that part a little better. When we first decided on where we wanted to own a home, and all the details that came with that such as amount of bedrooms, bathrooms, HOA fees, etc., Dante inputted all of our preferences into a private portal and sent us a direct link with all the listed properties within our criteria. If we told him we wanted to change a preference, he was very swift with updating the portal criteria for us. Dante was aware that we wanted to move as soon as possible, so there were many times when he would let us know of great priced properties before we got a chance to log on to the portal to see it (since my wife & I have demanding work schedules), and he would schedule those viewings as soon as he got our approval. A few months later, we found OUR PERFECT starter home with his help! He then ever so kindly, guided us (step by step) through the closing process to ensure that it was easy for us. He also suggested contractors, in case we wanted to make any changes to our new home. Ultimately, our experience would not have been as comforting if Dante did not put our needs first, and we will always be grateful for having him as our realtor and a lifelong friend.

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