We are moving to a condo in Palm Aire Country Club Association 6. One of our 'worries' was the…read moreamount of time, energy, and patience it takes to go through the process with a management company and condo association in getting approved with the path cleared for a successful transition to our new place. M & M Property Management could not have been any more supportive, timely, helpful, and friendly as we have navigated through the process. Everyone has been so helpful in providing us with information, assisting in seeing that our paperwork was in order, responding promptly to phone calls, and making us feel welcome as we transition from a house to condo living. And, the members of the Condo Board - Association 6 have been equally as welcoming and supportive. Kudos to Heidi Puccepti, the office receptionist who has greeted us each time with a smile and kind spirit - always striving to be of assistance while juggling multiple other tasks in a busy environment. Also, Jamie Miller in Sales and Leasing was the first person to assist us since our property manager was out of the office. She stepped up and explained the process, answered questions, and helped us see that there would be support along the way as we embarked on the application process. She is kind-hearted, has a warm spirit, and 'manages up' the association which validated for us that we were making the right decision. Our property manager, Donna Childrey, is awesome. Like the others, she tends to reach out, listen, and provide support as needed. She seems happy to answer the most mundane questions, is patient, and creates a friendly tone during conversations with her. We are so happy she will be working with our building. So, thank you M & M and we look forward to our move in a few weeks. Your care and concern means a lot to us.

This company has been withdrawing unauthorized charges from my bank account, totaling more than…read more$3,500, without my consent. Trying to reach someone for assistance has been extremely frustrating, as it is nearly impossible to speak with a live representative. About a month ago, I was finally able to speak with Christin, who assured me that a refund would be issued. Unfortunately, I am still waiting and have received no resolution, no update, and no communication regarding my refund. This experience has been very disappointing, and I cannot recommend doing business with a company that handles customer concerns this way.

Eversince they took over managing our Golden Bay development, it has been amazing, especially Wendy…read morePhillips who is so reponsive and so helpful, just amazing, thank you.

The answer to the mold/mildew problem is soap and water..they are now painting over the mold. How…read moreis it the call this guy and ENGINEER??? No common sense with this maintenance crew!!!!! Just a nightmare!!

If you get a response, I would say you are lucky, however, most likely it will be (1) not our…read moreproblem, (2) a message from the receptionist, (3) an email from a woman who doesn't put her title or affiliation with the company after her name, (4) or just a smart-ass response. Our community has gone downhill since EPM has been put in charge; no wonder so many are trying to sell now.

After further dealing with this company, I have to submit another bad review. The problem that I'm…read morehaving is not exclusive to me, it's rampant thruout the community.Lies are told, and fingers pointed to divert the blame from them. They have hired contractors to do work in the community and never even verified insurance and license. So now after 10 months of waiting to have my water leak fixed I'm back to square one. I can't stress enough, stay away, do yourself a favor and choose another company.

Prime HOA has been managing my building since early this year, and I can say my experience with…read morethem has been pretty positive. I've had previous experiences with other HOAs that have no urgency or concern for their clients and have had to reach out multiple times before getting a response back. However, with prime, they have been professional, organized, and communicate clearly with me. When I've had any maintenance requests or there have been community needs, they've handled the requests efficiently. The team is approachable when questions come up and overall, they help keep the community running smoothly and are a reliable management partner.

Really great management company. Highly recommend. I love that they have a local presence and are…read moreresponsive to any of our needs. Anything we need done of fixed, they're on it. Excellent customer service. Cannot recommend them enough. Briana is the best! Great service 10/10 recommend. I am on the board for my HOA and they are night and day better from our previous company we used.

In September 2022, I purchased a rental property in the City of Wilton Manors, FL…read more Being an out-of-town landlord always presents many unique sets of challenges. Therefore, I knew I needed a property management company to handle those unique set of challenges in my absence. I had researched many properties management companies online in the Fort Lauderdale area. I happened to come across Icon Realty Management and Brokerage. After reading the great reviews and my conversation with Ben and finally meeting him at the property. I decided to have them manage my property. Within 2 days of Icon Realty having the property in their listings, it was rented on day 2 (two). Ben, At Icon Realty has truly been professional and responsive thought the whole process. I highly recommend Ben from Icon Management for anyone looking for a Management and Brokerage firm. DM Celebration, FL

I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

Absolutely best quality Highly responsive and informative…read more Excellent value The offer premium services in property management. Happy to have found them! Jennifer and Elizabeth are extremely professional. It's a pleasure doing business. I would highly recommend.

Home Solutions managed three properties for me and my mother for approximately 2 years. Every…read moreinteraction was very positive. I knew they had my best interests at heart, along with the expertise to help guide me in an often complex real estate/landlord arena. Their knowledge and assistance saved me many hours and money to maintain the properties. In the future, should I venture into owning rental properties again, I would absolutely hire Home Solutions again. They are a great company with wonderful customer service. I highly recommend!

This is the worst company I've ever dealt with. I spoke to Irv (the boss, apparently) because the…read moreleasing agent wasn't returning my calls or emails. I stopped hearing back from him shortly after. One month after moving in the lock box is still on the door, the washing machine is busted, the dishwasher is busted, our bathroom mirror needs to be replaced, and HAVE NOT HEARD BACK. Do not ever use this company unless you enjoy spending hours making calls and writing emails you know will go unanswered

From the owner: We specialize in the management of homes in the Fort Lauderdale and Palm Beach areas.read more