Cancel

    Open app

    Search

    Hampton Inn by Hilton Hailey Sun Valley

    3.0 (1 review)
    Open Open 24 hours
    Updated 3 months ago

    Get information

    You can now request information from this business directly from Yelp

    Hampton Inn by Hilton Hailey Sun Valley Photos

    More like Hampton Inn by Hilton Hailey Sun Valley

    Recommended Reviews - Hampton Inn by Hilton Hailey Sun Valley

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Hampton Inn by Hilton Hailey Sun Valley

    Mountain Valley Lodge - Hotel exterior/lobby entrance

    Mountain Valley Lodge

    (5 reviews)

    Never Again (long text)…read more The Mountain Valley Lodge has been our "go to" hotel whenever visiting Hailey. We will not return.. The hotel and the room itself were fine. The front desk staff? Entirely different story. We arrived an hour before official check-in time & took a chance to see if we could check-in early. Upon arrival we were met it was apparent we were unwelcomed, no hello and informed that we were there too early and check in wasn't until 3pm. No smile, no hello pretty much get the heck out of here. I thought it was just me until my travel buddy said "did we piss her off or something?" When we checked in after 3pm our room was fine. We did have a laugh that it looked like there had been a shoot out in the room because there were 13 patched up but not painted holes in the room all the same size. No big deal. Our troubles began the next morning at breakfast. The breakfast buffet hours were 5:30am - 10:30am. We arrived at 8am to find out there pretty much was nothing left (See attached pictures) There were no hotel staff to be seen - neither a breakfast area attendant or anyone at the nearby front desk. After waiting 30 minutes with no one in sight a hotel employee (Vivian) appeared at the front desk. During this 30 minute wait several hotel guests came down for breakfast. Upon seeing there was no breakfast they left. "Guess we are going out for breakfast" was a common overheard conversation. When I asked Vivian about the lack of breakfast food she was (take your pick) rude, indifferent, with a just go away attitude - exactly how she had treated us a day earlier when we tried to check in. Her only comment was "it will be ready in 2 minutes". While I was speaking with Vivian another lady approached the desk asking the same question "where is breakfast? We've been waiting over half an hour. Aren't breakfast hours 5:30 to 10:30?" Vivian replied with a big sigh and a "it will be out in 2 minutes" 15 minutes later a staff member did bring out a very small bowl of eggs. A few minutes later a small bowl of potatoes. Fresh fruit was not replenished. Bread was not replenished. An extended family who had been waiting 45 minutes like us finally gave up and left. There clearly wasn't enough eggs or potatoes for their family. Mountain Valley Lodge needs to hire people who both want to and enjoy working with the public. There was no excuse for the lack of food half-way through breakfast hours but especially the rude, impolite and disrespectful attitude by the front desk attendant Vivian..

    Stayed here with my sisters for a bit while they came out to watch my show. Very simple hotel but…read morenails all the things you'd want, pool and hot tub were very clean and closed a bit later so that we could make it for a swim, breakfast was pretty good, great selection of food and drinks as well as some snacks for any time of day, the rooms were well maintained and clean as well. No problems I had that weren't resolved instantly. Would come back!

    Hampton Inn by Hilton Hailey Sun Valley - hotels - Updated August 2026

    Loading...
    Loading...
    Loading...