This was one of our best US experiences in a long time. We were greeted so warmly at the hotel and…read moregiven a wonderful room. It's obvious the staff is well trained and checkin was seamless. This charming downtown hotel was clean, updated, well stocked with Towels and essentials. Decor was modern and everything appeared new. There are 2 restaurants on site. One more of a rooftop bar and another a modern American food restaurant called the revitalist. (See review). Parking is Valet with in/out privileges. If you are visiting Huntsville this is definitely the place to stay. We typically stay closer to space center but this quick drive is well worth it for a step up from the Hiltons other local brands without breaking the bank. Quick easy walk to all the local establishments.

Stayed here over the weekend and thoroughly enjoyed our time. The hotel is conveniently located…read moredowntown within walking distance of so many great restaurants. If you decide not to leave the hotel, this location offers a rooftop bar (Baker & Able) and the Revivalist. We visited Baker & Able, while it took a while to receive service , the drinks were fantastic. I do believe they were short staff during the night we went, but overall it didn't damper the night. The environment inside the hotel was comforting and safe. I door dashed pastries from a local bakery. Unfortunately, I was not at the hotel to receive the order for a few hours. They remained outside of our room untouched. One suggestion, the shampoo, conditioner, soap in the shower is hard to access due to the pumps wind very short. I hope they change the containers to be user accessible.

We decided to attend a concert at the Propst Arena and found this hotel to be in walking distance…read more By reading several reviews here and there, it appears that parking for the hotel and other events share the same parking deck and the option to pay while booking was available (you are given a decal to place on your dash). Booking was easy through the app and I liked the use of the Digital Key for the doors of the hotel and the elevator. The hotel offers breakfast with a variety of options. We enjoyed our room (king size bed, mini fridge) and the stay was pleasant. If we decide to attend another concert in the area, this one is definitely at the top of the list for our hotel stay.

I really love this hotel. It has a huge covered city parking garage next door and it's super close…read moreto the Von Braun center just a short walk across the street and you can pay for parking as part of the hotel stay. Ignore the comments about no parking because it's literally 60' from the giant parking garage that's covered

Nice hotel overall. Friendly staff, greeted with bags of water bottles on arrival…read more We did have a slight hiccup with the wrong room when we arrived and walked in on another couple, but it was quickly resolved. They do free breakfast which I highly recommend. Great food options there, and on weekends the time is extended allowing the extra sleep in. Rooms were very spacious and clean.

I'm very disappointed with this hotel. The air conditioning is low functioning., when you call…read morethe front desk to complain about the air-conditioning, there's no one there to answer you. The furniture in the room is a complete mess. There was something sticky on the floor and I don't even wanna know what it is.

I travelled to Huntsville for work, and the efficient cheapskate in me needed somewhere with…read moreconvenient parking, quick access to work-related stuff, and free breakfast. Drury delivered all that PLUS dinner each night. I've never stayed at a Drury before, so I wasn't sure what to expect. But I was pleasantly surprised to find a well executed mix of clean comfort, with a professional yet family friendly vibe and atmosphere . Is it a 5 star upscale resort type experience? No. But it is nicely decorated, CLEAN, and has some of the friendliest staff I've ever encountered, especially on a work trip. The rooms were spacious and clean, and everything actually worked as expected (air conditioning, water, etc... you never know with these government rate hotels). The breakfast was buffet style with lots of options. I've recently started leaning into high protein and fiber meals, so it was nice to have more than processed pastries and pancakes to choose from. The fitness room, although sparse in terms of free weights, was also clean and spacious, and the cardio equipment looked almost brand new. It overlooked the pool area, which looked just as clean and well kept as the rest of the hotel. But the unexpected added bonus was the evening dinner meal. I knew about it in advance, but I was expecting a couple of snack-like foods (veggie tray, trail mix, etc) like I've experienced at other hotels who offered a social hour or evening manager's special event. But this was a full on dinner buffet with daily rotating meals AND three alcoholic beverages. It was kind of typical cafeteria quality, but it saved me from having to go out to dinner or drinks for the three nights of my stay. And just thinking about the convenience of that fact alone if I were also traveling with the whole family would make it worth it.

I had made reservations because a friend and I were attending a conference near this hotel. We…read moredrove in the day before and we arrived at 4pm. We noticed that the hotel was extremely clean and we loved the way it was decorated. We checked in and we were given a quiet room, as l'd requested. The room was very bright and perfectly set up. We had requested 2 queen size beds and the room came with a flat screen television, a comfortable armchair and a desk chair for anyone needing to do any computer work. The entire room was clean, fresh feeling and the a/c worked well. The bathroom was large for a hotel room, the shower and tub were bigger than I expected and the water pressure was great. This hotel has breakfast included which was delicious. It also a "kickback" in the afternoon which is food such as taco meat and nacho chips, chicken breast, and white, fettuccine sauce, barbecue sliders and mac & cheese.. It was good food in the evenings. They also provided three alcoholic beverages from their list per day and popcorn in the evening along with soda. This was all included with our stay. l've never stayed at a Drury hotel before, but I think I'm going to search for them in my future travels! I was extremely happy with my stay in every aspect of my experience with the hotel. I did not use the fitness center, pool, whirlpool, or conference center. I wish I had been told about this hotel before. Again, thank you for making my experience so memorable.

I recently stayed here at the Springhill Suites by Marriott (in Huntsville, Alabama) for several…read moredays while on a business trip. Overall, I had a "very good" experience while I was here, even with a few annoyances. For the benefit of the reader, I'll highlight the pros and cons of this hotel, from my perspective. First, let's start with the pros, based on my experience: I was very pleased with the level of cleanliness, comfort, quietness, safety, and value of the hotel rooms here. These five attributes are the most important ones for me when staying at any hotel. The overall layout of this hotel is pleasant and inviting. The majority of the staff was professional and friendly. I appreciated that my hotel room had items that some hotels don't have, like a microwave, a mini refrigerator and a safe. I was also pleased with the free breakfast that this hotel provides for their customers, as well as the good coffee that is available in the lobby, 24/7. Finally, I was also glad that this hotel offered free parking for their customers. Now, for the cons that I experienced, and there were three: First, upon my arrival, I was not offered a free welcome gift, as is typical for all elite Marriott members. Usually, this is not an extravagant gift, and often consists of some free water bottles, free cookies or something like that. The second con for me was after I took my first shower in my hotel room, I was surprised to find a considerably large puddle of water in the bathroom just outside the shower. At first I thought I must not have properly shut the shower door, but then I noticed this occurred after every shower, regardless of how well the door was shut. It was annoying to have to avoid this puddle of water in the bathroom that was always there. Finally, for the third con I experienced, after staying here for a few days, I noticed that my magnetic key would not grant me access into the hotel from the back entrance. I always get two magnetic keys because sometimes they are faulty, but then I noticed that my second key would not allow me to gain entry either. I was forced to either wait for another customer to enter and I could piggyback on their entry or walk all the way around the hotel to gain entry through the front. And, I thought this error might have just been isolated to the back entrance, but after arriving at my hotel room I noticed that neither of my magnetic hotel keys would allow me to gain entry into my room either. Coming to the conclusion that my keys were entirely switched "off" for some reason, I went all the way back down to the hotel receptionist to have them "turn on" my magnetic keys again. After working a long day, this was incredibly annoying to say the least, and I was only more annoyed that the lady working as the hotel receptionist was not apologetic at all for their error. Again, despite the fact that I experienced three annoyances while I was here, my overall experience was "very good." Based on my experience while I was here, this hotel earned a 4-star rating from me.

The staff here were so nice and welcoming. This was southern hospitality at its best! It's nice…read morewhen people are friendly and will greet you with a smile. Our king room was a nice size. The bed was comfortable, and the AC kept the room nice and cool on that hot June day. I liked that there was a separate toilet, mirror, and sink from the shower area. It made getting ready a lot easier. They also had a pullout out sofa and a microwave oven and a mini fridge. At some hotels, this is not the norm, and sometimes you have to pay extra for a microwave and fridge. Thank you for including these!! The location was also great. It was super close to the downtown area, Big Spring Park and Campus 805.

Roaches on the outside, spiders inside the room, hair from past guests on every piece of furniture,…read moreheadboard was nasty (I'm so glad we brought clorox wipes), you can hear every sound (walking and talking) of every guest around you, 2 Cadillac margaritas cost $50 at the bar, there was mold in the shower... whew, there are so many reasons I do not intend to stay here ever again. Overall, 2 starts: 1 for the perfect location, wonderful view of downtown from the room, and 2 for the kindness and friendliness of each staff member we encountered.

AC has a very nice bar with friendly bartenders. THye have excellent and nicely price happy hour…read morespecials. The bar has a nice view of downtown Huntsville. Perfect place to meet friends or co-workers or gather after a conference.

This is a great hotel in a great location. Less than a mile from convention center and best of all…read moreright Across the street from Ruth's Chris. The large rooms are great and the staff is always friendly and helpful.

This hotel was super dirty. I checked into my first room and took a look around. I checked the…read moreshower and found a dirty washcloth. I went down stairs and asked the front desk lady for a new room, she was super polite and probably the best thing about this hotel! When I got to my second room I checked the shower again. It was filthy!!! Even though it was dirty, I decided that since both rooms were dirty it was probably how all the rooms were going to be. When I went downstairs in the morning to get breakfast, I was met with a lobby full of mattresses. Check out the pictures, it's a real thing!

In my personal opinion- this is an amazing Spring Hill Suites . The service from Marci and team at…read morecheck in was on par for what you would envision from a luxury brand hotel. The room is modern but more importantly as clean is possible. Easy and free parking in the Providence area with new and trendy restaurants. This will quickly become a favorite hotel for me in Huntsville

Great staff. I like that the toilet area and shower area are 2 different rooms, both with a sink…read more Hair dryer started smoking when I was using it so I took it to the front desk. The bed is horrible. Probably the hardest bed I have ever slept on. It took me hours to fall asleep and I woke up constantly. Niw my whole body is sore. Breakfast was good.

The hotel was clean overall, and the staff was very friendly. The bed was comfortable and I slept…read morewell. I also appreciated that when I lost my only ChapStick, the staff kindly gave me one from their shop at no charge, which was a nice gesture. That said, there were several disappointments. The pool area did not match the photos online. The chairs were much more basic than pictured, the surrounding area was concrete instead of brick, and the overall atmosphere felt less luxurious than expected. The shower water pressure was very weak. The room door was difficult to open and had to be pulled firmly to fully latch when closing. While walking through the halls, I noticed several room doors that appeared closed but could have easily been pushed open because they had not latched properly. There were also a few smaller issues. The coffee cup lids did not fit properly, and the breakfast buffet was mediocre, especially for the $18 price. I even noticed a dirty plate mixed in with the stack of clean plates. On the positive side, a regular cup of coffee from the café was reasonably priced at $3.22. While the room was generally clean, I did find a hair and a makeup stain on one of the pillows. Overall, the stay was decent thanks to the friendly staff and comfortable bed, but the property did not quite live up to the expectations set by the photos and amenities.

I was treated like a Gold Star member didn't make the reservation. To check in the guest's name…read moremust be on the reservation. Both will have to show ID's. The clerk gave the number to call the front desk once I was able to reach the person who made the reservation. No offer was made to be comfortable in the lobby. The person who made the reservation could not get the front desk to answer despite calling multiple times so they called me back. I walked back to the hotel so they could talk to staff, but the staff wanted them to call the desk instead. Again, they could not get through so they called me back and asked me to give staff my phone so they could speak with them. When I went to hand the clerk my phone she acted like I had the Ebola virus. The clerk instead prompted them to get on the Bonvoy app to add my name. Nothing during the registration prompts you to add the other guest's name. The staff didn't even bother to mention that we could use the electronic door key. The room's space is tight. All luggage had to go on the long couch. The shower door did not close all the way. When you leaned forward to wipe after using the bathroom you practically ended up banging your head on the glass shower wall. This is how close the shower was to the toilet. Despite two guests being noted on the reservation only one robe, soap, lavender oil, water was provided. The mini bar was empty. The firm bed aggravated the sciatica. The pillows were too soft not matching the bed's firmness causing my head and neck to slump downward. The room had no adjustable thermostat and was so cold. There were no drawers to put your clothes. The nightstand had no drawers either and was designed in a way to where your stuff fell off of it. At the nightstand you have the charger station and hotel phone. The small space and design did not hold all devices and their cables that needed charging. There are no ceiling lights just lamps in the room so the light were not adequate. The room was cleaned once the entire time. The keys had to be constantly reset. The door that you took the luggage cart through was tightly spaced and barely got luggage and luggage cart through. There were no pet waste bags for the pet bathroom area but luckily we brought our own. There was no trash bin to put the pet waste bags in causing us to have to walk all the way to the front of the hotel to dispose of pet waste. Those trash cans outside the front were always overflowing with trash the entire time we were there. The hotel lobby smelled good. The lights above the hotel clerks looked extremely dirty and were dusty. The parking didn't accommodate the amount of guests the hotel had. The parking spaces were so tight you had to constantly back in and out to maneuver your way in and out the parking space. The ice machine was broken on our floor and when I told the hotel staff about it her suggestion was to go to another floor to get some ice. All calls went unanswered when calling from the hotel room. The room smelled. The hallways smelled and were hot. We didn't even bother with the pools, hot tub, gym, room service, cafe, or restaurant because after our experience up to this point we did not trust much else. I had to wait in line whenever I needed to have help at the front desk. There was mostly one person helping everyone at the front desk. At one point the front desk left me waiting at the counter while she held a conversation with a guest at the hotel door. Our check out was at 12pm so tell me why we get a knock on our door at 10 am asking if we are checking out? Then to add insult to injury the person who was talking to us could not understand English. I had to whip out my phone pull out Google Translate and write my response in Spanish so she could read my response. We ended up checking out by phone because by this point we had had it up to eyes with the trouble from this place. If this was a five star hotel we could not tell! The best thing about the staff was valet parking staff. They always greeted and chatted with us and were very helpful.

It is 10am and there is no coffee in the lobby. They shut down their $17/head breakfast at 9 am…read more The bathroom isn't clean. Going back to Marriott.

Let me start by saying this review has nothing to do with the employees. The interaction I had with…read morethe employees was great. They were all super personable, friendly, and welcoming. My issue is that this hotel is not anywhere near worth the $160 a night. I've stayed at better Red Roof Inns than this hotel. There is construction going on that, from what I've heard, has been going on for 2 years, so you get a wake-up at 7:30am to pounding outside your window. Then, after about 30 mins of that, the workers seem to disappear for the rest of the day. I was here for a week for business, and I didn't see much work going on except first thing in the morning. They do not have the complimentary breakfast that any other Hilton hotel I have stayed has. They said they have the restaurant, so you can get breakfast there for $15 per person. The restaurant was just as bad. I ordered chips and salsa and a flat bread pizza. The chips tasted burnt, the flat bread pizza was a hoggie roll cut in half with pesto sauce spread on it then the cheese was put on and half melted. I had to work from the hotel room for a day and a half and the internet kept going in and out. This happened while I was on a call with a client doing a presentation. I don't know if the room I was in was half remodeled, or they had not gotten to it yet or what, however the ceiling in the hallway between the living room and bedroom was falling apart. The shower tiles had mold or mildew in it. The knob on the shower was on backwards. The water only got luke warm. The make-up mirror almost fell off when i moved it. The carpet was complimentary dirty with red stains everywhere. This was absolutely a huge disappointment for it to be a Hilton hotel. This location was more of a $60 maybe $70 a night hotel.