Both my daughter and I had to it eyebrows cleaned yo and shaped and absolutely love the result…read more Faith was absolutely a pleasure and her work is beyond excellent

ATTENTION: I LOVE this Salon , BUT today's experience was unacceptable"…read more I am a monthly member of The Lash Lounge in Laguna Niguel and have always had a wonderful experience. BRENDA is fantastic, and RACHEL at the front desk is consistently warm, professional, and helpful. I've genuinely grown to appreciate this location, which is why today's experience was so disappointing. Brenda wasn't available, so I booked with the first available stylist, BREANNA Unfortunately, from the beginning, the interaction felt unnecessarily confrontational and unprofessional. Breanna was slightly late for my appointment and immediately began criticizing the condition of my natural lashes and telling me what she thought I should be doing differently in relation to the extensions. I explained that I have been wearing lash extensions for more than 10 years, use a lash-support serum, and know the style and look that works for me. I certainly welcome professional recommendations, but I expect them to be communicated respectfully. During the appointment, she repeatedly complained about my eye twitching, even after I explained that it is involuntary and unfortunately not something I can control. While removing an extension, I felt a sharp clip/pinch to my eyelid and told her that she had hurt me. Rather than simply stopping and checking my eye, she disputed what I had experienced and attributed the pain to my twitching and a natural lash being pulled with the extension. At that point, the overall tone of the appointment had become so uncomfortable that I finally said, "You don't seem to want to do my lashes, so let's reschedule." She immediately agreed. What concerned me most was what happened afterward. Instead of allowing the interaction to end professionally, Breanna continued speaking to me in an argumentative and disrespectful manner and followed me toward the front desk. I finally had to tell her that the conversation was over and that I was no longer interested in discussing it with her which she then proceeded to tell me she was going to call the owner. I sincerely hope she was honest in explaining her unacceptable , rude and dismissive behavior to a client who could go anywhere else but loves this Lash Lounge. I have had too many positive experiences at The Lash Lounge to judge the entire salon based on one employee, and I will absolutely continue seeing Brenda. But I do believe management needs to address this employee and experience seriously. Clients should be able to disagree with a stylist, have an involuntary eye twitch, or request a particular lash style without being made to feel criticized or unwelcome. There is a big difference between offering professional advice and speaking down to a client. Today I left without having my lashes completed and feeling genuinely disappointed by how I was treated. I hope management takes this feedback seriously because, in my experience, this behavior is not representative of the otherwise excellent service I have received at this location. I would like to continue my membership and sincerely hope this will be addressed so it doesn't leave a negative mark on this otherwise wonderful Salon.

949 Lashes made it easy to book same day appointments. The prices were fair and the staff was super…read morefriendly! Nowadays it's super hard to get in for a lash appointment without waiting WEEKS

Found a LivingSocial deal for a lash retouch/ refill on my lash extensions and decided to give 949…read moreLashes a try. My appointment was with Irene. Do let them know you have a deal because some of the technicians do not take the deal. The lash studio is located at the cul de sac of Forbes Road. The studio is all open so don't expect a private room. You're going to be in there with other ladies chatting it up. They also do spray tans there too. Irene was pretty cordial and talkative. She asked me what I wanted which was to go a little shorter than the lashes I already had on. She was kind enough to remove some of the ones that were growing out and went ahead on replacing them. She was amazed that the lashes I had were C curl since they were starting to straighten out. I guess they straighten out? The whole thing took about 50 minutes and my lashes started to look like normal again instead of looking sparse. Irene's been doing this for 10 years, so she has plenty of experience. My retouch was done over a week ago and they've held up a lot longer than the original set I got at another place. Lash retouches are normally $50.

Katie is an absolute doll, she knows exactly what she's doing, she's extremely professional,…read morecourteous, and does an excellent job with your lashes. I showed her a photo of how I like them done and she matched it to the T! I highly recommend using her at this location.

Ivy helped me add beautiful lashes! Decided to add some sparkle to my eyes!…read moreIvy was wonderful. The salon is clean, and they sterilize all tools. I recommend this business!

I couldn't be happier with the results from Muse Lash. The salon is incredibly relaxing...I may…read morehave nodded off a few times during my appointments! The scheduling is convenient, with flexible hours that make it easy to fit appointments into a busy schedule. I've had my lashes done by both Doris and Makayla, and they are equally professional, meticulous, and thorough in their work. What impresses me most is the retention. Even though I typically book fills every 2 weeks, my lashes still look great and could realistically last closer to 3 weeks. The quality of their work and attention to detail really shows!

Very calm atmosphere Professional service…read moreAnd great work Thank you Makayla!! Very precise I'm very happy with the work

I don't even know where to start. I found Alex through a friend of mine and I've been seeing her…read moreevery 2-3 weeks for maybe 3 years now. The first time I went in, she looked at my eyes and recommended the best set for my eye shape and we went with the hybrid and I haven't looked back ever since. They are absolutely stunning. They last a long time, she's quick to get them done but will also be careful and precise and spend extra time on me if I need extra attention and makes sure I leave with a perfect fill. The vibe is awesome, she's so fun and easy to talk to, the music she plays is cool but she also reads the room. If I'm not in the mood for conversation she'll put on a podcast or something and we just chill and enjoy it. I send everyone I know to her. I can roll out of bed and look stunning every day with these bad boys and I owe her my life. 10/10. 5 stars. Won't ever go to anyone else ever!!

I've been going to Alex for my lashes for 7 years and no one compares to her expertise, attention…read moreto detail and personality. She makes you feel like the only client and her place is so cozy, soothing and relaxing. I fall asleep most of the time and wake up looking like a new woman ! My lashes are done with care and look natural and FULL. I get compliments everywhere I go. I forget they're even on my eyes but then I look in the mirror when I wake up and look refreshed and glamorous! Thank you Alex a million times over.

Leighanna is truly amazing at everything she does. I have been her client for over a year now and I…read morewill always go back. A few years ago I had a bad experience with lash extensions but Leighanna takes very good care of your natural lashes and now mine are even healthier than before I started seeing her. It is a big deal to trust someone with such important, tender places like your eyes and face but I continue to send everyone I know to her! Scheduling is easy, prices are right, and the vibes are always on point. I could not ask for anything better. Book with her and you will be hooked for life :) She is an artist and a master of her craft.

Great service and reasonable prices! I've gotten eyelash extensions and facials with Leighanna and…read morejust WOW. The results are impeccable. High quality, professional, relaxing atmosphere. She's such a cool chic and runs her business like a straight boss, and it shows. My face was glowing after my facial and she customizes EVERYTHING to your comfortability level and skin type which i really appreciate. I will also say that she is super gentle which is a nice change of pace when you go to other places and they're pushing and pulling the entire time. Check her out, you will not regret it. She'll make a loyal customer out of you

I had gotten my lashes done before and left with my eyes burning red and within a week they had…read morealmost all fallen out.. so I was a bit uneasy to get them done again since I also live a very active lifestyle. Wasn't sure if lashes were for me. After seeing some of Annie's work I decided to give it another try. I am so glad I did! She was so professional and really listened to what I wanted the shape of my eye to look like. Best of all my eyes were not burning red at the end of our session!! I've gotten so many compliments on how well done and natural my lashes look! I have already scheduled my next appointment with Annie! HIGHLY RECOMMENDED!!!!

Annie is great at what she does and fun to work with. The lashes are gorgeous!read more

Sophia is the best at lash extensions! They are full and last way beyond two weeks which makes her…read morea great value for quality lashes!! Make an appointment you will love her!!!

Sophia is truly highly trained in lash application and technique. She has a down-to-earth, gentle…read morestyle, and her lashes last longer than anyone I've ever gone to. She works efficiently and gets the job done without me ever worrying about my lashes falling out--which is huge for me since I'm into working out and sweating for fitness and that's been an issue in the past. Not with Sophia!! She really listens to what you like and can seamlessly combine styles--spikey, cat eye, natural, and more--to create the perfect look. She's incredibly trustworthy and my go-to for all things lashes. On top of that, she also offers lash washes, which makes a huge difference in lash health and longevity. I honestly can't recommend anyone more highly!!

Rude Stylist, came in late 10 mins roaming finding the place hidden in the Plaza but called her…read moreahead telling her am looking for her shop in the plaza which was hard to find if u never been there... she pointed out that am late..already I felt unwelcome..however, place is dirty n small not worth paying money for unsanitary work area, won't come back n asked to do yelp review in front of her n show her, who would tell an honest review asked to do it right there...?

I bought a groupon for lashes and a fill. I was disappointed because most of the lashes on left eye…read morefell out after a week. I didn't even bother to return for the fill before my 2 week vacation since i knew it wasn't gonna last. She keeps a dog & puppy pad in her room. Is this even allowed? Wasn't too thrilled that she didn't wash her hands before starting. She was loving her dog right before she started. I know i should have said something but was afraid it would affect the outcome of my lashes. She also had a relative/daughter in the room & they chatted the whole time. She even munched on some snack as she did my lashes. Not impressed. Won't return. You get what you pay for.