Being my first and hopefully only visit I don't want to be completely negative, based on other reviews I don't think I'm too far off from the correct opinion. Very short mannered staff. A bunch of signs everywhere basically with warnings against being late, not being early enough, cell phones. And highlighted. So lectured through paper and don't ask a question before looking around at all the signs. Medical assistant was not very friendly or personable. Cut me off before I finished listing med list. Practitioner I met was nice enough. He mentioned a different brace and I asked about insurance costs and was told he just focuses on the medical side, which fair enough, but seemed shocked that I'd assume he'd know such things. It's an expensive field, I just thought maybe he had heard from other patients. I hate to make a judgement off of one appointment unless it's an extreme disrespect or danger, but wanted to prepare and add to the previous reviews. Not saying don't go, but saying don't expect friendliness. read more

On January 20, 2026, I had basil joint arthroplasty on my left hand with Dr. Pedram Motamedi. Prior to surgery, I verified that my health insurance was accepted by the office of Hand, Microsurgery & Reconstructive Orthopaedics LLP within the AHN network. On January 29, 2026, the technician improperly cast my hand (purple) to my elbow. When I informed her that the cast was excessively tight, as it was compressing my fingers and causing tingling sensations, she assured me that it was not too tight and that I would become accustomed to it. On January 30, 2026, after not sleeping the entire night, I contacted the office and expressed my concerns. They instructed me to visit the office, where a technician cut off the purple cast. The technician informed me that the cast was incorrectly cast, too tight, and excessively long. Subsequently, she cast me in a short blue cast. I expressed that the cast felt too tight at the wrist. She insisted that I would become accustomed to it and that it would be fine. However, it was not fine. The cast remained painful. By February 12, 2026, I was in tears, unable to endure the pain caused by the cast and pressure on my wrist. The office had me visit the office again, where the second cast was cut off. Upon removing the second cast, I noticed that the surgical site appeared red, felt hot, and sticky in the lower portion. I voiced my concerns, but the technician assured me that it was fine. The technician wrapped my hand and arm as they did after surgery without casting it a third time. The surgical site was not fine; it became increasingly painful as the days passed, continuing to redden and swell. It was infected. On February 23, 2026, I contacted the office to inform them of the infection. Ashley Grimm, the medical assistant, instructed me to text a picture of my surgical site. Without seeing me, they prescribed medication, stating that I should inform them in a few days if it was improving. In June 2026, I received two separate bills from UPMC Labs (out of my heath insurance network) one totaling $419 and the other $1678.00. While under sedation and unaware of the proceedings, Dr. Motamedi made an irresponsible decision by opting to use UPMC Labs instead of utilizing the AHN Labs that were within my healthcare network. I was never informed or consulted regarding the laboratories and their destinations or the possibility of them being sent outside my network without my consent. I was shocked! These labs would have been fully reimbursed had they been sent to laboratories within my AHN network. I contacted the office of Hand, Microsurgery & Orthopaedics LLP and left a message for Ryan, the practice manager, requesting that he contact me. I waited for two days without receiving a call. I called the office again and spoke with Tiffany, who informed me that Ryan was unavailable but that I could leave him another message. I declined that offer. She subsequently connected me with Kim, the "front office coordinator," to inquire about the circumstances surrounding this situation. Kim's demeanor was extremely rude and condescending. She stated, "Dr. Motamedi does not know anything about your insurance; however, he does decide where your labs are sent. Our office has no control over this matter; it is not our responsibility. The issue is between you and your insurance provider." The outcome of the basil joint arthroplasty, which was performed six months ago, has been less than favorable. Due to Hand, Microsurgery Reconstruction & Orthopaedics LLP surgeon Dr. Pedram Motamedi specifically choosing labs outside of my insurance network, I personally owe $2097.00. In light of my experience, I would not recommend this practice to anyone. read more

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I had nothing but good service- friendly staff and a knowledgeable doctor who looked at my needs, discussed the options, and made his suggestions. Gave me information on how I could proceed and gave me options on how he would recommend that we move forward. That's all I can ask for; to feel heard. read more

Good place to go if you don't value your hands and you have too much money. Doctor mustve thought he was at risk of catching ebola from exam. It involved nanoseconds and minimal investigation. Took xrays of wrong part of hand for soft tissue problem. He had no clue what the cause of chronic pain and swelling could be. Someone needs to tell them there are other imaging systems available for soft tissue. Or maybe that's 'new medicine'? I expected this quality so I bear blame for going to them. Not recommended. Ever. Consider just wrapping up the hand and not using it anymore vs going here. read more

The doctor I saw was very nice and knowledgeable, but I was highly mislead about costs. It was suggested to get a MRI. I had mostly healed already so I said that I didn't want to have an MRI unless all I had to pay was my co-pay, which at that time was around $25.00. They said not to worry, that they would only schedule it if my insurance covered it. Well, they scheduled it and I went. I was quite upset when bills came in totaling around $450.00. I tried talking to multiple people but it all kept coming back the same - my insurance had "covered" it. I don't trust their office staff at all and hope my reoccurring injury doesn't flair up bad enough to make me go back there. Never went back to look at the results. What will I pay next time? read more

Dr Lubahn was great (wonderful bedside manner and very knowledgeable) but his office staff needs some work. I called the office the next day for pain meds after my broken hand was put in a cast. It was 9 am when I called. The receptionist who answered told me I had to leave a message on the nurses line. After waiting a few hours with no callback, I called again and was told by the receptionist to wait longer since they don't check messages until lunch time. I was told everyone was with patients. I asked to speak with the office manager who also told me to wait. Apparently, only patients that are present in their office are important, the ones at home can wait. When they finally prescribed me something at 2 pm it had a drug interaction with my current meds that could have killed me (good thing I caught it because they didn't) and I had to call back again and get treated rudely by the office staff. I didn't get my pain medication until almost 6 pm. Thankfully, my pharmacy rushed it for me or it would have been longer. read more

VERY dissatisfied with my experience. Clinically, it was okay- nothing special but I only had a minor break to my arm. Their billing/back office was TERRIBLE to work with. I was seen in January 2013; did not get billed until July of 2015. Why? "They had some issues with their billing services and my stuff got put on the back burner till now." Was willing to pay on a payment plan; paid first bill on time then never received another bill. I understand things happen, and am willing to pay for services, but don't feel its appropriate to have to make many phone calls to figure out the situation THREE YEARS LATER. Billing shouldn't be this difficult. They will not take responsibility for late billing.. blame outside company, the post office, me, etc. I would not recommend this place to anyone. read more