I really liked this location. It's smaller than the one I normally go to but I don't mind that at…read moreall. I came here because I had scratched my cornea and was so happy that they were able to see me immediately as I was in a lot of pain. I saw Dr. Samal who treated me immediately. She was very professional and instantly made me feel better. I had to follow up with her two more times to make sure I was healing. Very thankful for this location. Highly recommend them for all your eye care needs.

Came here to get in an eye exam before the end of the year as the one closest to my location was…read morebooked solid. I arrived a little early and had to wait a little past my scheduled time. They do offer the eye scan so that your eyes don't have to be dilated, which is always nice. They have a good selection of glasses and sunglasses available. The staff who helped select the glasses and the optometrist who saw me were all nice and helpful. They even sent my glasses to my typical store. I'd come back here again if my local location was booked up again.

I have visited this eye care business twice and each time I received great service. They are open…read moreand honest about what will come out of pocket vs what is within the insurance plan. They are quick and efficient with service and have kind mannerisms.

I love Mrs. Dr. Williams. She is very friendly and professional. I never feel rushed or…read moreuninformed. I highly recommend this clinic.

Great service! The Doctors are very attentive and ask a lot of questions to best support you eye…read morehealth.

Dr. Sanford has been my doctor for years. She cares about eye health deeply. She watches for…read morepotential tears and looks at your eye pressure consistently. They have a wonderful selection of frames and make excellent recommendations. I feel well taken of every time I visit!

I've been going to McCalla Eyecare for years--probably about a decade. My kids are seen here now,…read moreand I've only had great experiences. We love it here. I've since moved to Homewood and am still returning to McCalla for our eye care.

I moved to this side of Birmingham area recently and had to find heath providers closer to home…read moreand work. I called for an appt, they got me in the same week. Staff is friendly, small waiting area but they are moving into a larger office in the same plaza. I'd been having a little trouble after hours and hours of computer work so wanted to get some glasses to to ease the strain. I've had lasik eye surgery about 11 years ago so finding someone who is knowledgeable and able to get the rx right can be a challenge. Dr Pickrell took a lot of time trying various combinations until we found what was a good option for me. Most may have gave up after a short try. They have parking in front and side of the building. Wait time is pretty short compared to most medical offices.

I have been going here for years and the only change is technology and information, but still has…read morethat great home atmosphere. Rose is fantastic and makes you feel like you just walked into a family reunion. Dr. Kirk is all knowing and always there to answer your questions with kindness and accuracy. The location is easy to get to with multiple entrances from major highways to back roads. Be on Tme because they operate precisely. Come alone or bring family you won't be disappointed. Enjoy a great new outlook.

Love Dr. Kirk! She is very thorough and easy to talk to. She explains your condition and her…read morefindings well, and she takes the time to answer your questions. I generally don't have trouble getting an appointment pretty quickly. Staff is friendly and courteous.

PSA WARNING: Do NOT go to Alabama Family Eye Care in Hoover (5356 Stadium Trace Pkwy #100) unless…read moreyou want to be taken advantage of. I've never had a worse medical/office situation in my life. In the state of the world right now, it would nice to be able to trust your local healthcare practitioner, but I guess that's gone out the window also. Just a warning to others so you don't have to experience what I went thru.

1) If you decide to pay for photos of your eyes, tell the doctor not to take extra pictures without…read morepermission or they'll bill you double the amount you agreed to. 2) Dr. Nguyen got distracted during my refraction test. When she said the appointment was over, I reminded her we hadn't finished determining my prescription. She insisted she had, so I took her at her word. Ordered glasses based on her Rx and everything was totally out of focus. After confirming the glasses did match her Rx, I returned them, went to another practice, and got a drastically different Rx (1.25 versus -0.25). Ordered new glasses, and I can see perfectly with them.

Staff is very friendly and professional; Dr. Day took the time to discuss any issues with my eyes…read morein an understandable manner; in fact, I found his exam educational. Glasses ordered were ready within 1.5 hours. Dr. Day gave helpful recommendations regarding cataract surgery and allergies. Highly recommend!!!

I was so offended by the way I was treated here. The staff constantly talked down to me even though…read morethey could see my date of birth on my chart and knew I was not a child. The receptionist asked me if I wanted to add in a contacts exam to my glasses exam and I asked if it would be covered by insurance. She said yes but then later charged me full price for it. The doctor asked me if I cleaned my contacts often and I answered honestly that I did and he proceeded to look under my eyelid (which was very painful) and told me I had a "rash" on my eyelid and that I needed to start wearing daily lenses so they would stay cleaner. When I asked if I could just clean my extended wear contacts (which are approved to sleep in) more often to alleviate this problem, he laughed at me but never answered the question. I felt like I was being forced to use contacts I did not want - and I wasn't even there for contacts! He also acted like he had really caught me doing something "bad" by checking my eyelid for an imaginary rash - he was so condescending after. But I was completely honest about how often I cleaned my contacts and I had no eye irritation problems whatsoever. The "eyewear specialist" lied to me about the glasses I wanted coming in the color I wanted and charged me without checking them and had to call me later to let me know they didn't come in that color so I had to go back to get a refund. While there, I requested my prescription so I could go somewhere more affordable to buy glasses and I was given the runaround until I basically demanded it. The receptionist then told me to make sure I took the prescription somewhere that took my insurance so that I could afford it. When I asked for the contacts prescription, I was told I couldn't have it until I had tried the terrible contacts I hadn't asked for and that it would't be written for the contacts I wanted anyway, so I just left. I'd like to point out that it is illegal for eye doctors to not give you your prescription - and they're supposed to give it to you without you having to ask, just like any other doctor. I basically felt taken advantage of and cheated the entire time I was there, and I was treated like a child even though I am an adult with an adult job who pays for her own insurance and can afford her own glasses with or without insurance.

Dr. Mercer is so very thorough during eye examinations, she is unlikely to miss anything. She…read moresolved a problem with my eyes other doctors had either missed or unable to solve. In my opinion, she is the best. The Staff of Southlake Optometry Group are also very competent, friendly, and helpful.

Wonderful experience at Southlake Optometry. Dr. Natalie…read moreSimons was very approachable and pleasant. I would greatly recommend this practice.