I truly cannot express how pleased I am to have found this practice. Dr Verdier is by far the best…read moreoral surgeon that I have ever worked with. I recently just had my second gum grafting procedure done and am just as pleased as I was with the first. Dr Verdier is very professional along with being warm and personable. Not only did he thoroughly explain the treatment options available for me he also listened to my concerns and situation with genuine care. I was very pleased that we were able to agree on a plan that best suited MY needs. During the surgeries both he and the assistant told me what was being done and kept checking to make sure I was ok which was so helpful. The office is very clean and Covid safe.I was very comfortable with all of the precautions they have taken. The entire staff is caring , friendly and respectful to patients and one another. Excellent job Dr Verdier in creating such an outstanding, pleasant atmosphere ! I will always highly recommend Dr Verdier and Worcester Periodontics to everyone I know !!!

I was able to get a quick appointment for an implant, and the staff was very friendly and…read moreaccomodating. Dr. Litwin was cordial, and explained what needed to be done. We discussed the options of a root canal or an implant. The hygenists were very pleasent and accomodating.

I saw Dr. Rafla after being told my dental implant post of 22 years had failed. This was quite…read morescary to me, but Dr. Rafla did an amazing job of removing the old implant. He put bone dust in the area for healing, and after new bone growth had occurred, had installed a new implant post. Throughout it all, Dr. Rafla had a high degree of professionalism and empathy. He made this difficult transition not only possible, but much more comfortable than expected. I see some people have complained about the billing people, and I had similar problems with the old office staff. Dr. Rafla left that office perhaps 8 months ago, and much of his staff have followed him. The new office has different billing practices and I am comfortable with them. I would come back to see Dr. Rafla at any time. He is the best.

I originally came to Dr Rafla in 2021 for an implant. I live in CT and I wasn't able to get an…read moreappointment in my area. Dr Rafla was recommended so I called. I got an appointment with a couple days. The implant was perfect and Dr Rafla is amazing. I have a dentist in Connecticut but I continue to see Dr. Rafla every six months for a cleaning and check up. The hygienists do an amazing job. My cleanings at Dr Rafla's office just feel cleaner than my regular dentist. I end up paying out of pocket, but it's worth it for the cleaning and the check up.

Excellent service, great facility and outstanding bed-side manner. Dr. Haddad took time to…read moreevaluate my situation and explain the options. He then helped me make the best decision. He showed a great deal of care not only in his work, but in how I was doing throughout the process.

In 1997 I had a bridge put in my mouth at another dentist and it lasted forever. Never a problem…read more I move to Massachusetts and my Modern Dentistry hygienist suddenly tells me the bridge is loose. I found that odd because it didn't appear to be as I brush and floss regularly. Time and time again she and the dentist kept telling me it's loose, but I'm not seeing or feeling that at all. I finally cave in and have the bridge replaced. Not even 3 months later the new bridge pops loose!!! Falls right out of my mouth!! I set up an appointment and they fix it...then they charge me $100!!!!!!!! Out of pure principle I refused pay the invoice so they send my account to collections. UPDATE: The bridge fell out AGAIN!!!! Second time! Their level of incompetence is astounding.

Terrible Service. Don't answer calls. Hurt your gums. Poke teeth. Receptionists are not good,read more

Caring dental professionals with expertise at all levels -- from hygiene to implants. Highest…read morerecommendation.

I went here for a tooth that was crumbling and a tooth that already had a missing filling with the…read moreintention that he could fill the missing filling at the same time as he could fix the tooth that was breaking off in chunks. First: I thought it was a little weird they have you wear a blindfold for the actual sedation, but I thought it was just supposed to help the atmosphere or whatever. It would up being so you don't see the needle. The told me I would be out of it when I was being injected with any needles and wouldn't remember it because of the oral sedation, but unfortunately it's the only part I remember and I screamed because it was so painful. They should have warned me up front honestly about this, but they didn't do now I'm warning you. Secondly, I asked them to make sure to please use a stitch since we were removing a molar and I have poor wound healing. They said they would but when I woke up said they said they were unable to because my mouth was too small? What? I had my wisdom teeth out with stitches applied and there was NO issue there. Because they didn't use a stitch, I suffered a dry socket. It was painful but when I went back they didn't really even look and they were entirely dismissive. It took an additional two months to heal and the additional filling they did fell out. Because the work they did was so bad, I called them up and told them I wasn't comfortable getting my cleaning there and to cancel it and refund that portion of my bill. They tried REALLY hard to get me to reschedule but I have no intention of going back there. They refuse to refund the cleaning they didn't give me however. So basically I have no filling, took FOREVER and was super painful to heal my pulled tooth because bad technique- and no. I wouldn't recommend.

I was very happy with Dr. Wardius and the work went without a problem. I was told what my final…read morepayment would be and received estimate from insurance. Very much like others(Whom have commented) the office staff leaves MUCH to be desired. I paid my bill in full for the amount i expected and had been told. That was my last visit in Sept. In February i received a email saying i owed 470.00 for a CT scan. I paid in full what i was told to pay in Sept. I contacted the office and asked why the first i was hearing about this was 5 months later and the response was i owe the money. I told them i paid in full I paid 5500+ on my final visit. Today i received a call from a collection agency saying i had been delinquent since Sept. and payment was due in full. I pay my bills, excellent credit score and to be sent to a collection agency and effect my credit over there shooty billing is a place i would stay far away from. I also will be in touch with my referring dentist. I hope they enjoy the $470.00 dollars as i am hopeful this will help others not get caught in what seems to be a common sneaky pratice.

I chose to bring my daughter to this practice on the recommendation of our Orthodontist for a…read moresurgical procedure as part of the work with her braces. Her recovery has been good, with no complications to speak of (only two weeks in at time of writing this). So the services provided by Dr. Wardius appear to have met expectations. Unfortunately, the office experience left something to be desired. While a comfortable and soothing ambiance make for nice experience, day of, I was disappointed with poor communication with the office staff around the costs involved. After completing our consult visit and scheduling the surgery I asked for a cost estimate and was presented with expected costs, based on expected insurance coverages. Two weeks later these were updated based on an uncovered service performed at the consult (a CT scan), and I was provided what I understood to be final numbers (assuming that nothing would change during the procedure that would require additional services or coverage-wise from insurance). On the day of the procedure, everything proceeds as expected. No additional services needed or performed and payment requested matches the estimate I had been provided. Two weeks later I am now being charged for a service (the CT scan) that was supposed to have already been accounted for, as I was told that it had been, two weeks prior to the procedure. But they are telling me that I mis-read the email when they said "The balance was added to the patient account." If so, that estimate should reflect that amount. When a customer is quoted a price for promised services to be rendered, and those exact services are what is completed, then that price shouldn't change after the fact. Trying to discuss this with the office manager was the final straw as she was more interested in expediting the call, crossing it off her to-do list and getting off the phone than to honestly hear the concern and frustration that a client had with their experience. This "problem customer" as I am sure to be referenced as behind their closed doors, could have been a learning experience for the team so that they could better understand how to service their customer's needs. Instead it was so much more transactional and disappointing. I will be sure to pass this experience back to the original referring office and to find another practice for my son when he is due up in the coming years.

I found this guy to be anything but 'warm and friendly". I don't need a dentist to be my best…read morefriend, but he was somewhat condescending and not especially compassionate. Carol and Tracy were lovely. I only went once, but he doesn't to seem to care if he gets new patients. Per my Next Door app, they won't be coming from my way.

I never felt that my emotional trauma was taken seriously, and after reviewing my account history,…read moreit is obvious my dental PTSD was indeed ignored and never taken seriously. Things came to a head when I wrote an email to the office manager saying I had an unsettling and chaotic appointment, detailing what transpired. The response I received was shocking and infantilizing. There were many ways she could have responded or even apologized, but instead, my complaint was blamed on my PERSONAL CHALLENGES, yes, she wrote PERSONAL CHALLENGES! She ignored most of what I wrote, like how I was still upset that the last person who took X-rays left me with cuts and sores in my mouth for weeks, how I should not have paid for the X-rays- ZERO acknowledgement of this issue. I waited a few weeks to look at my records because I was still upset from our email exchange but now after reading the notes in my records, I am sick to my stomach. Exact notes including the soooooo and sooo from the person who cleaned my teeth. 6/16/20 -pt soooooo anxious about me cleaning her teeth today, she is sooo afraid of #8 falling out. Not noted, #8 (new tooth) fell out TWO TIMES. Yes, I was a hot mess (still am) with anxiety because of the tooth falling out TWO TIMES. 6/17/21- Patient's anxiety is very irrational due to having had an accident when she was 6 years old. WRONG and inaccurate - I was in the SIXTH grade (not 6 years old), I fell and knocked my teeth out while ice skating. It was during this time that my childhood dentist, Dr. Lucia of Lynn, MA, abused me while under sedation and was eventually arrested for insurance fraud. His shoddy and negligent work led to years of ongoing dental issues, which will continue for the rest of my life. I shared this information. I shared again and again that ANYONE in my mouth causes me anxiety. Even my last note is wrong. 2/29/25- patient NO SHOW. Not noted: 11/12/24 - I left this appointment in tears. I did not make or confirm my next appointment. I was devastated that I had a cracked crown and angry that the dentist did not discuss my gums after having had gum surgery in August. I may not have had a voice when I was in the SIXTH grade, but I have a voice now.

Clean, efficient, professional as well as the nicest people all around. Would highly recommend to…read moreyoung & old alike!

Dr. Rao and her staff are fabulous, they really take great care of our family and I wouldn't go…read moreanywhere else. I've had pretty bad experiences with my prior dentist and was pretty jaded but Dr. Rao and her staff took great care of me. They're all very understanding and kind.

If you're looking for doctors who will provide honesty, professionalism, and top notch care, this…read moreis the place to be! The location is great and easy to find. Huge plus that there is plenty of free parking! The office itself is absolutely gorgeous. It's sleek, simple, and clean. They definitely have all the bells and whistles to make sure patients are comfortable (seriously, you could fall asleep in their chairs) and have the best experience possible. Certainly not your typical visit to the dentist, but the beautiful and up-to-date office isn't what makes the experience so great. In all the time I've known them, it's been very apparent that Dr Oh and Dr Chan truly care about their patients as people, not just their teeth. They're very good at explaining things in a way that is understandable. Like the previous person mentioned, they are also honest and open about their recommendations without being pushy, and take great pride in the care they provide. After having multiple issues with other dentists over the years in multiple areas, it became hard to know who to trust. However, I've never felt more confident in anyone else's care than with them!

All the staff at CDMR are up to date in techniques and best practices. They are the nicest dentists…read moreI have ever been to and are exceedingly kind about my nervous moments in the chair. Everything is explained in detail ahead of time. This is the first dentist office that gave me a clear plan on what my teeth needed. They are not inexpensive and do not take dental insurance, but I am glad to be able to trust what they advise. I have spent more time in this office than I have in all the various dentist offices I have been to in the last five years. My teeth are now in the best shape of my adult life. If you just need regular dental care or if you need some major work I recommend CDMR. Call them and ask about their practice. They may be the dentists you are looking for.