Bought my Ashley bedroom set and sofa set here and saved over $400.00 totally amazing!!!read more

Over the last few years I purchased several items from smiths furniture. I recently purchased a…read moresofa and love seat from them. When it was being delivered, the delivery men did some damage to my home, and they also put the sofa together incorrectly. My hardwood floor was scratched and dented and they loosened my banister by pushing the sofa against it. I called to make a complaint. I was not asking them for anything. I just wanted to speak with someone about it. They sent someone out to take pictures. Then this morning I received a call from a man who was exceptionally rude. He spoke down to me and acted as if I was an imbecile He treated me so poorly that they have lost a customer. He said that when they delivered the set there was nothing else in that room and insinuated that someone else did the damage. I tried to tell him there still isn't anything else in that room. He just spoke over me. Anytime I tried to interject he spoke over me. He pretty much called me a liar and said they would not be able to do anything to help me. However I never once asked for anything. All I asked was to put in a complaint in the hopes that the next time they would send so who would be more careful. Now there will not be a next time. I will be going elsewhere. I have never been treated so poorly by a store that was trying to get my business.

We recently purchased a Magic Bullet at this location. The box looked like it was in good…read morecondition (ie: unopened, not damaged on the outside with may indicate damage on inside). However, once we opened the product at home we noticed that it came with an extra surprise - seeds! The product was clearly used and returned. Gross. We didn't run into any trouble exchanging this product for a new one. Maybe these things should be checked before they are put back on the shelf??

I have been shopping at the Kelsey Dr. store for years. They have the most friendly and helpful…read morestaff. They have tons of specials, I always leave with more than I went in for. The store is always neat and tidy.

Needed an obscure part for replacement in an Audio Amp, Part is no longer manufactured. Many fakes…read morein market because of it. They helped me source a legit part to replace it that was actually better suited for my project and +5% Amp Clearance. Called me back next day, sourcing item, confirmed order for 1 single unit and charged me Cost + Shipping for item at 0% markup or profit on their end, other than Satisfying a Customer and having some good discussions about the project. Made a Customer for Life

I find that it is hard to get anyone in the store to actually answer the phone, have to call the…read more1-800 number to speak to anyone, I tried calling the store, tried every dept they offered and there was no answer in any of them. Guess they must be stopping phone service. Don't know what's happening to Walmart, service is getting worse every day.

Courteous staff / pretty quick service / intuitive floor plan - overall a pretty good storeread more

How you want a computer place to be.. Cables and cases stacked all over the place.. Not much on the…read moreshelves, and when you get help, its honest and efficient. I went in looking for 50 feel of Ethernet cable. I was told he was busy but could make me one if I could come back around 2 (this was around 10AM) He took my # and told me he would call if it got done sooner. Around 1 PM I got a call, he was being called out of the office and couldn't get me my cable but I could get one at another place. Maybe for less. He gave me directions, even told me where to find it in the store. Basically he earned my loyalty for all my computer problems over $10 worth of cable. Strange how a little customer service and honest advice can work out like that.