Do not go with this agency or agent for insurance. State Farm is just fine however this agent has…read moreno understanding of customer service. We have recently changed banks and we're trying to get everything changed over for our payments and this agent chose to cancel my policy without ever making a phone call. She notified our apartment complex before ever notifying us saying the policy was about to be cancelled and proceeded even upon request via email to not call me and cancelled our policy and notified us 4 days after she cancelled the policy and all this during the floods here in Charleston. This agent has no concern for her clients or their well being. Also the other review is from the agent it's not from a client.

Good customer service is hard to come by in the insurance world. I couldn't have chosen a better…read moreagency for my vehicle, motorcycle, and homeowner's insurance. Thanks especially to Ellen for helping me fix the issue with my motorcycle insurance.

Ross is a great job of taking care of me. He helped me select all the insurance I needed are the…read morecoverage I needed as well as he's helped me file claims thank you Ross.

I know this is long but I hope you take the time to read it because if Ross Berman is attempting to…read moretake advantage of me, imagine how others that may be on fixed incomes that he's writing bogus policies for and getting away with. It may seem as if I signed something before I read it but that's true at all! I was never given the opportunity to review the policy even though I made numerous attempts to do so before money was drafted from my account. I also added the complaint I sent to insurance commissioner of SC. As a single father the most important and valuable asset I have is my home. Trusting someone enough to come into my home and sell me a policy with the coverages that not only protects my investment but my family as well. That is something we all should feel secure about. Ross Berman did just that up until I signed the outline for the coverage he made me believe I was getting along with the financial agreement. Ross promised to bring the written policy back to me in a few days so he could review it with me and make sure the coverages I signed for were written in the policy. I contacted Ross for 34 days by phone, text and emails I finally received a copy of a Commercial Builders Risk Policy through email. Mind you I do not own commercial property, I own residential property that I am remodeling. Not only was this this not the policy I agreed to but in this policy it clearly states that after the first draft is made from my checking account I am liable for the full premium of the policy whether I keep it, cancel it or they cancel it. Ross pulled a fast one on me. He held this policy until one day after the first payment was drafted from my bank account then delivered a Commercial Builders Risk Policy that I've never seen and is worded to benefit the insurance company 100%. "I contacted Ross Berman of Oak Insurance about insurance coverage on my Johns Island property. I emphasized with Ross that I needed coverage for all my personal property as well as general liability becuase construction was complete on the studio and I was now living in it. I provided all the information that Ross requested (value of contents, personal property) and with that information he put an outline together and brought it by for me to review on 10/15/2015. I told Ross I would review it and get back wth him the next day because my present policy was set to expire the next day 10/16/2015. I took outline of coverage and reviewed with my finance person, and we agreed that everything I wanted covered was to be insured. I contacted Ross the next day. I signed documents and wrote Ross a check for $1344.03 for down payment on the policy. Ross took the check, signed docs and said he would get policy written and be back in touch with me in the next few days to go over and review the written policy. On 10/15/2015 Met with Ross get outline On 10/16/2015 met Ross to sign outline of coverage and give down payment Ross took the check, signed docs and said he would get policy written and be back in touch with me in the next few days to go over and review the written policy. After a few days went by and no word from Ross, I contacted him to review the policy and he told the policy wasn't ready that it takes a time for these policies to be written. So I began to contact Ross on a regular basis by phone, email, text and even stopping by his office. His response to my request for the policy was either, "it's not ready", "these policies take time to get written" or "let me call and see where they are at with that!" I contacted Ross numerous times between 10/16/2015 and 11/18/2015 to get a copy of the policy so that he could review it with me. Finally I received an email with the policy attached on November 18, 2015 at 6:17 pm, Then on November 19, 2015 Ross dropped off a hardcopy of the policy to my house but didn't have time to review it with me. Earlier that same day a representative from Bass Underwriters' Inc came by to take photos of my house. I finally receive a copy of the policy and I'm still having trouble getting Ross to come by and review the policy with me. Then on November 22, 2015 between the hours of 5:45 and 7pm someone had broke into my into my utility trailer stole tools from me.. So I contacted the police, made a report and started making list of tools that were missing. My next call is to Ross to let him know what had happened and let him know that I wasn't sure if I was going to file a claim yet or not because I wasn't sure what was taken in the robbery. At this time Ross informed me that the policy didn't cover the loss of tools. I finally received a copy of the policy exactly 34 days after I made downpayment and signed docs and one day after the monthly payment of $328.19 was drafted from my checking account did I receive a copy of the policy

Andrew was able to personally assist me and answer all of my questions after damage sustained from…read moreTropical Storm Idalia. I received multiple responses in the same business day and was reminded of why I chose a trustworthy and dependable agent.

Excellent communication and knowledgeable information was provided resulting in a very satisfying…read moreexperience as follows: I recently needed to transition to a Medicare Supplement Plan ASAP. Being totally "insurance challenged" I sent out multiple info. requests thru Yelp. Paul Bennett (owner) was first to quickly respond. After personally answering all my questions I made my decision. Paul took my application by phone, submitted it to the provider, I electronically signed and done. With the complexities of Insurance, EXPERIENCE with personal attention to detail is what's necessary to navigate all the different policies, rules, exceptions and requirements. Looking forward to continued business with Paul and Company.

I can't understand why 2 previous people gave this 5 star reviews. Perhaps they are employees?…read more The website promises a comparison of plans and premiums. Instead, a salesman immediately calls you to market a specific plan, isn't this illegal? False advertising? Deceptive practice? When I tried to ask the salesman about the promises made on the website he got testy, and hung up in me when I asked that he delete my phone from their database. I couldn't be more unhappy with this company.

First and foremost Dante Campanelli and Anchor Mortgage are top notch fighters in the industry and…read morehands down my loyalty is with them. Many of us seeking the American dream run into the same challenges entering into the HOMEOWNERSHIP arena. I cant say enough about the service and commitment I received not only in the refinance of my home but also in the purchase of my second. To be shown step by step and to be hand walked thru the process takes patience and persistence on all fronts. Thank you Dante Campanelli and the team there at Anchor Mortgage. I love the passion and attention to detail you give especially to us US Veterans. You honorably serve those who've served. Let us continue to make the dream happen.

We recently, purchased a townhouse and used Anchor Morgage. Our agent made the mortgage process as…read moreeasy and non-stressful as possible. Anchor morgage was able to get us a lower interest rate then what was offered to us by a local bank. The closing was well organized and went much faster and easier then previous closings we have had. Our questions were answered, the agent helped us get the required paperwork needed, and searched for the lowest interest rate available for us. I highly recommend this morgage company to anyone applying for a new morgage or refinancing a morgage.

Joe Nicholson has handled the finances from my mother when she was still on this Earth and has…read morehandle mine as well as two friends who inherited a fair amount of money. They continually say over and over again how thankful they are that I recommended Joe Nicholson to them. He is quite knowledgeable on the stock market at end all things financial, religious friendly, outgoing, and a lover of all things Charleston. I could go on and on about the wonderful experience I have had with him but everyone who has ever met him to my knowledge has thought of him as highly as I do. If you have some money to invest might I suggest Joe Nicholson?

Madison has been amazing. Easy to deal with. Very knowledgeable. Always a phone call away. Super…read morehelpful. Highly recommend

Caitlan was so amazing! I appreciate the time she took to help make my switch over from NC to SC…read morepainless! She definitely has an individualized approach, and she's so kind. I will be recommending her to everyone!

If you get free tickets for their presentations, don't believe it. When you call, they put you on…read morea wait list and never call you back to let you know if you can go! If you have free tickets, you should have spaces already allocated to you. So much for free tickets. Frank G.

Matt and Michael have really helped me combine my resources so my retirement looks a lot brighter!…read moreThey really strive to help you understand where your money is going and how to make it work for you. Thanks guys!!!