Through the years this is the 3rd vehicle we have purchased from DNK, always feel good when we…read moreleave with a vehicle that we wanted. Very professional and friendly staff. We will have to see if the vehicle is fine going down the road. Taking it to my mechanic to dbl check for problems, but we paid a fair price compared to the big car dealers. So we are as of now very happy with our purchase.

This business is not a safe place to purchase a vehicle. I paid in cash out right for a vehicle…read more(used) that had all four bad wheel bearings and bad brakes and they almost sold it to me as is until i made them take a better look. It took them two days to fix the problems that would have been fixed before even putting a price on the car. Also starting to notice other problems that are starting to arise. I work at BIW in Bath Maine as a ship builder and i tell everyone there to avoid DNK sales.

My compliments to Glenda Wilbar and all the staff at your Augusta, ME location for their…read morerecommendation and installation of Falken All-Terrain tires on my 2021 Volkswagen Tiguan SE 4 Motion. I also look forward to being served once again by Mike and his staff at your Lewiston, Maine location when you are able to complete repairs to the building and grounds and reopen. (Even a dedicated Yankee fan can salute the excellence of Sullivan Tire) Joseph Daniels Lewiston, Maine

I had two flat tires in a matter of two weeks. The second one I was on my way to see a doctor in…read moreNYC. I showed up at 7:30am. Told them my problem and within an hour I was on my way to NY. Above and beyond! Thank you Sullivan Tire!

They always do a great job, don't overprice and they are trustworthy. I will always make the drive…read moreto get my vehicles serviced here.

Okay, first: dogs. That's right. Dogs in the waiting room greet you with wiggles. It's wonderful…read more Second: I needed some small-ish repairs (the latch on my hatchback, an oil change, an A/C recharge). Another mechanic told me the latch repair would be over $400, which isn't a worthy investment for my 10 year old car, 1st Choice fixed it for $70! My spouse has also had repairs done here. So far, so good - always reliable and affordable! Also, the dogs!

Ken is professional, friendly, and very knowledgeable. I will definitely keep bringing my car to…read morehim.

So my car was in VIP for a routine state inspection, and they called me in gravely to show me…read moresomething about it. Supposedly one tire was sticky, not rotating properly. It had been driving fine. I couldn't see anything wrong. I had this sinking feeling, and worried about greedy mechanics conning a gullible vehicle owner into unnecessary work to get the sticker. Nope! That's not what happened! They did half an hour of extra work to fix the problem, and still charged me just $12.50, and stickered it. Takeaway: professionalism, generosity, great service. Yay VIP!

Car was running poorly so left it with them. Got a call stating that it needed a serpentine belt…read moreand idler arm pulley and needed my OK to make the needed repairs. I gave them the OK and then he added that the car had oil and transmission fluid leaks to be aware of. PIcked the car up when done and drove 4 miles down the road when steam and smoke bellowed from the hood. The radiator hose was blown. Had it towed back to VIP and next day they said engine was fried. Brad claimed he had warned me of radiator leak, which he never mentioned, and would make no sense to spend nearly $500 on other repairs and ignore a radiator leak. Called corporate office to complain and they said they would get back to me.. Never heard from them and now I have no car.

My vehicle had steering box and other repairs done. I had to bring it back as there was fluid…read moreleaking wherever I parked. I was told only Master Mechanic who did the work would fix. I was told leaking was hoses and the groaning from engine was the belt and pulleys that needed cleaning and adjusting. I am back at VIP as the leaking is now worse and the groaning is very concerning. I was told it could not be looked at today but could be on Monday. I understand being short staffed and scheduling is an issue, but when a customers vehicle has to be left for previous repairs that are failing, it makes the situation untenable. I chose VIP based upon AAA endorsement and referral plus the Veterans discount. I know there was a change in management at this Farmingdale location and the service being received is nothing like I received with the previous management team.

-First off, I originally went here to bring in my boyfriends car for a repair while he was at work…read more I waited for a very long time for them to do a basic tire change- as it turns out, they had finished much earlier but apparently forgot I was there! I wasn't clued into this until my boyfriend texted me from work and told me they called him to tell him the tire change was done. What the hell? -Secondly, They talk crap about customers who come in right in front of other customers, right behind the counter. -I brought my own car in a few times, and was told it passed inspection but would need new brakes ASAP. This was in April and it is now July. I have had zero issues with my brakes- no squealing, no stopping issues, etc. I decided to give them one more chance (They are the closest auto repair shop to me and more convenient) and went in for a basic oil change. When I initially went to see them for the same maintenance it was a total of $60. This last time it was $100! This was for just a regular oil change. I asked why such a large cost increase and the worker told me oil has gotten more expensive everywhere, which after speaking with friends/relatives I know this to be untrue. I will not be coming back here for anything.

I have bought several vehicles here and have never had a problem . Jeff is very thorough with every…read moreused vehicle he sells . He makes sure every recommended service by the dealer is done before he sells a car . He is very honest about repairs and even goes out of His way to make any repairs as cheap as possible but done the right way. My current Honda has 267000 miles because of him I see no reason I can't get 100000 more out of it . So if you own a Honda or you are looking to buy a used one stop by and see Jeff a Honda specialist. Tell him Nate recommended you!