Glen and his staff are very knowledgeable about all aspects of your rigging and incredibly helpful as you work through the work that must be done to fully repair your mast and its rigging. You'll get honest feedback, even if its not what you were hoping to hear. This is someone who deserves your trust and business. read more

Dude doesn't keep up on his emails. Had a couple of easy pieces of rigging I needed, basically 2 14' leads with an eye splice at the end.

Great people, great rigging gear and prices. Great experience! Reasonable slip fees at boat dock! Come check them out and get some pricing and equipment. read more

A few years ago I was dismasted. I had Glenn do the rigging for the new mast. This was for a keel stepped roller furling mast. I had two issues with Glenn: First was that despite the fact that I told him I wanted whatever lines could be saved, the best line - the halyard for the main - disappeared. He said he'd given it away to some youth sailing school in San Francisco. Maybe he did, but since I (or my insurance) paid for the new one, I think that should have been my choice. Second, and more serious: I should have checked before accepting the boat back, but water ran down the mast into the boat whenever it splashed up on deck. (As I said, this is a keel stepped mast.) I looked around and found that when putting the boot on the mast where it passed through the deck, he'd covered up the weep hole where water can run out that gets in where the slot for the roller furler is. He tried to fix that but didn't succeed, so I called him again. He tried again, but finally simply gave up and refused to do anything to fix the leak. As somebody who hasn't been sailing for all that long, I told him I really didn't know what to do about it, but he still simply refused to do anything. Ultimately, I was able to fix the leak myself, but I think this was very unethical on his part. I think he did a good job on the rigging in general, but I think he should have stood by his work better. read more

Made basic mistakes. Communication was terrible. Exceeded estimate substantially Had Hansen replace the standing rigging on a 30 foot sloop. He has apparently been rigging a long time, his shop is impressive and he seems to have a good reputation. This job should have been child's play for him. He told me he was really busy, however he took the job. My guess is that he really wasn't interested in my little project, and gave it to his assistant who dropped the ball, unsupervised. While estimates are exactly that, Hansen doesn't seem to take them seriously, and exceeded mine without explanation or itemization for labor. In fact...still bragging that he basically nailed it "by marine industry standards"! Some marine estimates can be difficult or impossible to make. This wasn't one of them. In a word, I would describe my perception of his service as arrogant. Update: I had to laugh! I was talking to a trusted marine professional today. I asked him why a lot of riggers seem to have attitude. I never mentioned Hansen. The guy responded: "I guess some are so busy they think they don't have to treat the customer well. Then there's this guy, Glenn Hansen in Alameda... If you're not a serious racer, he won't even go on your boat!". This is EXACTLY the vibe I got. I assume Hansen thought he was doing me a favor because I had my boat at a local yard. Hopefully, he now realizes he wasn't doing either of us a favor! Note to riggers.....If you don't want the work, simply don't take it. Save everyone some grief! It's not rocket science. I could have done this job myself, and in fact, ended up redoing some of Hansen's work. read more

I was pointed to Glenn by my sail maker then (Rooster Sails) about 15 years ago. Thanks Rooster! Glenn and his crew have never disappointed. Always with the answer, timely manufacturing, service, most competent rigger I have had the pleasure to work with, and I mean with. Totally backs his work, never had an issue with adjustments, just what a boat owner is looking for ~ competent, fair, knowledgeable. Thanks Glenn. You can always send 'em my way for kudo's. read more

It was back in 2006 when I had Glen install a new roller furling and replace all the rigging. This to the tune of $10K. Weeks later, he wanted to paint the spars since he was slow and wanted to keep his workers going. I agreed. When all the work was done and he was paid. The main would not go up due to sealants that was not cleaned up after the track was installed. Going to his facility, you have to put up with his snapping Doberman dogs...how professional. He kept claiming he would deal with it. I was on a schedule to get out of Alameda. Finally I found him rigging another boat and asked him, AGAIN, to deal with the problem. He was very arrogant and his movie star employee just laughed like it was a big joke. The work he did up to the track was good. But I just cannot trust him...sorry dude! read more

Glenn (with his very able crew Jesse Corlett) has been my go-to rigger since he fitted my C&C 38 with a headsail furler about 20 years ago. I now sail a Tartan 4100, and he has handled every aspect of rig changes and maintenance on this boat, also. There are two aspects of my sailboat I need to have in superb condition at all times: my rigging, and my motor. Glenn is knowledgeable, professional and reliable, and provides detailed explanations for everything he does. He includes suggestions for matters I should pay attention to as skipper/owner. He's a lucky find. (ps my engine service guy is Chuck Thompson, for whom I would give an identical review). read more

We highly recommend Hansen Rigging and its owner Glenn and his assistant Jesse. They are very knowledgable and they have done excellent work on our Aphrodite 101 sailboat that included re-building our mast, standing rig and new halyards. We highly recommend them. read more

Hansen Rigging is awesome! Most expert advice I've ever received. If you want your boat rigged right the first time, waste no time, go see them first! Great guys, even if you are the regular "Joe sailor". Hansen came highly recommended by my racer and cruiser friends. I'm very pleased they recommended Hansen Rigging and with how the work was completed. Thank you Glenn! read more

As a life long racer and cruiser, I've sailed the world over. It's always a gamble pulling into a port seeking rigging repairs. This is by far the best rig shop in the country. Services was prompt and preformed with a scrutinous eye for detail. The owner, Glenn, is extremely knowledgeable and fair. The shop has the largest line selection I've ever seen outside of a catalogue. I'm always happy with the results at Hansen Rigging. read more