Everyone needs a cigar now and then, if so this is definitely a place in the western suburbs you…read moreshould check out. Behind the very ordinary exterior resides a fantastic humidor. There selection is next to none and carries a range that should satisfy your smoking needs . Their prices are fair and much lower than most cigar stores in the area. As an example I will use la Gloria Cubana Series R # 7. This is my personal favorite. Most cigar stores charge up to $12.99 a stick. This store carries them at $8.99 a stick. If you buy them online in a box you can get that down to around $7, but you must pay shipping. So their pricing is good if you need a couple of cigars for golfing , card game or party. This is a friendly store and they also carry lighters, fuel and cigarettes. The store is several blocks west of York road on Irving Park road in Bensenville. Give them a try, you will be glad you did!

I first have to say that this two block area is filled with these "no cook county tax" locations…read morefor tobacco and this is the cheapest of those locations. It's also easy to get into and out of and inside is not cramped. As you can see from some of the pictures I added, prices are good. There is also a wide variety of products there. Some a bit out of place like knives in a display case...? But tons of small cool things so no complaints there. Now...the bad: the service there was just bad! I walked in and as I walked around, I had someone hovering around me. I don't think I give the idea that I'm going to rob something but I find this so annoying (and not the hovering around like a salesman at a used car dealer). I asked a question to the clerk behind the register and he had no idea what I was talking about, I was looking for supplies for my humidor. He was on the phone the whole time he rang me up and seemed really annoyed that I had to speak to him as he was on the phone speaking another language. He obviously didn't care because when I spoke the person on the line (yes, he had it on speaker). Said something like huh? So I got a better response from that person than the clerk! I think they know they're gonna get tons of customers so who cares about the service, people come here for the prices! I'll give it another chance but with service like this, I'll go to one of the other 5 locations across or down the street.

Less than two months apart, I paid $108.77 (with $3 Marlboro e-coupon) for a cartoon off Marlboro…read moreon 12/28, then $114.51 (with $8 Marlboro e-coupon) today. So, $5.74 more out-of-pocket with an additional $5 coupon discount, *and* the guy at the counter signed me up for their customer club for an extra buck or two off on top of that $8 coupon I used today, so the price went up $10+ (plus the additional tax on that increase, off course) in the last 2 months? I don't think so, and if their pricing isn't reliable, I'm not paying the time, the gas, and the wear on the car to drive 14-15 miles to drive to Bensenville.

I'm sure it's a great place with great items. But I didn't go so I don't know in the app really…read morewants me to tell you guys when I think about it.

Nick the owner is the best...And ...Dawn 1 & Dawn 2 are awesome..they' re all ..like familyread more

I called this company this afternoon and was greeted by a very…read moreunprofessional and sarcastic woman. I inquired of them holding many pall mall cigarette cartons for me to pick up and pay for tomorrow. She said the most they can hold is 4 and that they have to reserve a supply available for local regular customers as opposed to myself. I told her I'm from Des Plaines and other cigarette dealers had no problem in filling and holding regular large orders for me to pick up despite where I am from. She also hurried me off the phone saying she was very busy and would not give me a cost total for the 4 cartons. She said goodbye while I was still talking and hung up on me! I called back later and spoke to a man I believe was the owner. He was very unreceptive toward holding the 4 cartons for me saying he would sell them to other people who came in before me. I told him I would be there between 12 and 1 PM tomorrow which he implied would be too late to hold them. I cannot believe the antagonism I received from both people I spoke to who, for some reason, acted non receptive in my doing business with them just because I am not local or a regular customer. They did not realize that if I make large orders with them on a regular basis would be good business for them economically. Such coldness and unprofessionalism I will not tolerate.

Very rude women that works mornings. I used my debit card ( which I never used there before). The…read morecard didn't read. She printed a receipt and threw it in the garbage can and said to put the card in again. I asked her to check the receipt to make sure it didn't charge my card, and she started talking all kinds of BS. She said I was being rude I told her I just wanted to make sure that I wasn't charged the first time. She took the stuff and put it behind the counter and said she wasn't going to sell me anything. She said she had it on the tape that I was rude. I told her to play the tape and show me being rude to her. She refused to play it and keep talking crap. Then I got angry and became VERY rude to her. And all this started because she was on her phone when I asked a question about the card not going through. I have spent many hundreds of dollars in that place. Too bad for the own.

I dont recommend this place for the following reasons: 1- I…read moreexpect a response when i say hello, so no hello back or you welcome 2- it's happened too many times I grabbed cigars for marked price and on the cash the price is something els which I consider 0 honestly. 3- i asked for actual receipt they refused to provide me one, why? Because you not honest 4- i dont feel comfortable they just keep watching me while am choosing stuff doesn't mean all your costumers are thief's 5- the prices are high since they are in dupage county Which is doesn't make any sense. 6- most of cigars are dry and cracked and they dont exchange or refund my advice for you dont waist your time and money with this rude people and bad service, there is plenty of website you can buy lots of cigars at very low price.

Great prices nice friendly people and a good selection of Tobacco products. I go out of my way to…read morecome here and we can't forget they also sell Lotto tickets candy and soda pop.

This establishment has a variety of tobacco products and their prices the best. All of their…read moretobacco bags are priced at a very fair price and they offer specials on all of their cigars. I was very satisfied when I went their to pick up a bag of tobacco and a box of cheap cigars. Their customer service is great, they are very friendly people. They have a nice size humidor which contains an abundance of great cigars at a very fair price. I will definitely shop there again.

So I just stopped at the House of Smoke, thank God they were open- I needed a vape- and while I was…read morein there in the case they had an entire row of bud, different names, THC %, and paperwork underneath each kind. I bought some bud and a pre-roll. When I got home my boyfriend told me I got,got. Only dispensaries can sell bud. After thinking about it dispensaries are heavily guarded, the bud is always in a child proof bags. Look if it was CBD fine but im just confused. I know the dispensary set up, its never in the front and no receipt was given to me with the tax breakdown- if this is something they are trying to keep on the D.L that needs to be explained to the customer. I will be returning tmw to ask some questions about this set up. I can't give any stars until after I return tmw and have some questions answered. Bringing my bf with cuz I know unfortunately females aren't spoken to the same way or given same respect.

Idk what everyone else on here is talking about tbh. I had a very pleasant experience at this…read moreestablishment. The gentleman behind the counter was very nice and accommodating. I was looking for good edible recommendations, he recommended some gummies that were on display even though they were low on inventory. They were decently priced too, unlike most dispensaries that I have been to

So sad to see them closed. Friendliest staff and phenomenal selection. Wish you all the best. Get…read moreback to it soon!

Everyone who works there is great, every single one of them. I've come in the morning, mid day, and…read morenight, and have never had a bad experience. The brown haired lady who works at night is my personal favorite though.

This is the best selection and service and value you will ever get! I love this store and the owner…read moreis so nice. If he doesn't have it, he will get it for you asap. 100% recommended!

The man who is usually here is super helpful and nice. Cheapest prices around to be honest. They…read morehave quite a lot of items to choose from! I will be coming here from now on!

they sell to minors. I've called the police. Since they were…read moreunincorporated, we had to talk to the State police we made a report. - 16 year old w a punch card

Found this place on a whim! I stopped in and the owner is so nice. He has so much and he has a…read moreprogram for vapes, buy 9 and get the 10th free. Can't beat the prices either! I've been recommending this place to everyone I know!