I usually like coming in this shop except for one person who works there who is always on their…read morephone . Trying to get you out of there. So today I got charged $12 for a deal of $1 for 3 insense......I got 6x..... so it should have cost me $2......he ripped me off $10....but otherwise ....I haven't been there in months. But i have to go back because I have 1,091 points w Fivestar (app). That's $1,091 dollars worth of points. There is a really nice good worker there, who is tall and will always give u the best recommendations. He has blonde hair about 6"4, he is the best worker I've ever dealt with at any vape shop. I jus hope I can get some money back for the other worker ripping me off multiple times.

This is one of the 2 greatest vape, CBD, and NO kratom shop! I suggest you guys get it. But, the…read morestaff are the nicest, most helpful employees I've ever seen at a vape shop. I have one favorite employee and he always helps me out if I need help with my tank or battery, always gives me the best product for the money I have at the time. I try to go in at least twice a week.love this place!!!!!

Amazing place! Guys are always so welcoming and nice. I have been coming here for about 6 years now…read moreand it is the best place from Rockford to Chicago!

Excellent customer service, they always have what I need at great prices!! Wide selection of salt…read morenic to satisfy the cravings. They know how to take care of their customers, and that keeps me coming back. Try them out, you will not be disappointed!!

Great customer service, competetive pricing vs the internet with quality products and a wide…read morevariety to choose from! Staff is always engaging, knowledgeable and friendly!!! Bring your business to this company! They will take great care of you!!!

I went in this place to buy a pen for a cartridge charged it for a whole day n it didn't work…read more when bought the cashier didn't give me a receipt. Needed it replaced or refunded. Forgot to take it in the next day so I bought a new one. Brought back the one that didn't work and they refused to exchange or refund me after speaking to the cashier about the problem and was told to bring it in and I did Very displeased and I will not go shop there anymore thumbs down to Ash smoke shop You get a zero puff be gone

I have been a customer of the Elgin store for a while, and I just started to hit up this shop, it…read morejust as awesome. The deals are legit and they have awesome herb and deals on that too. Staff is super chill and the owner is on point with the best products. They have a great selection of vapes and thca vapes. Great herb selection, and glass. Lot of cool stuff for gifts and conversation pieces to enjoy. You get discounts on a lot of the inventory they sell. I keep going back because of the value for the buck. The staff always leads me to what I want, not what they want and doesn't go outside my price bubble. Recommend to all They even have a drive through coming with digital board.

From the owner: "3 Heads Go is a new and elegant smoke shop that offers a wide variety of smoking products,…read moreincluding vapes, cigarettes, e-juice, e-liquid, various smoking devices, kratom, CBD, and many hemp products. The shop is designed to cater to all of your smoking needs and is equipped with a drive-thru for easy convenience. Whether you're a seasoned smoker or just starting out, 3 Heads Go has something for everyone. With a wide selection of products, it's the perfect place to pick up your smoking essentials."

Found this place on a whim! I stopped in and the owner is so nice. He has so much and he has a…read moreprogram for vapes, buy 9 and get the 10th free. Can't beat the prices either! I've been recommending this place to everyone I know!

very nice. took time to help me figure out flavors. very kind. very patient. prices are amazing!read more

Got my iPhone 6s Plus screen fixed here today & they did it within 20 minutes! Great service & very…read morehappy with the quality! Definitely recommend!!

They were so nice to work with and fast! I called ahead of time to see if they had time to fix my…read morephone screen and Sam told me to come right in. They took about 30 mins and my phone looked like new when they were done! I would definitely recommend!

Sammy & the employees here are super helpful! The store is always clean & stocked with tons of…read moreproducts! Customer service is top of the line & they always have deals!!!!!

We were finishing an adopt-a-highway event when the owner stopped out to hand us a bag of cold…read morebottles of water. It's this type of kindness and community support that make Lombard great! I highly recommend stopping in. Good businesses deserve our support!

Be weary of your purchases, they do not exchange anything that has been used whether it's defective…read moreor not. You're only choice is to persue the manufacturer who at best send you the same product and hopefully it works properly. I bought a replacement tank that apparently is known to leak through the air intake. Maybe the business was unaware or forgot but they still order it and sell it after various reports of the same issue. Thats my problem with the situation. Don't sell products that are of lesser quality as if they were good. The exchange policy is clear but dont sabotage my buying choices with crap options. Know your products and sell the best. I dont mind paying for what i want.

Crooks! They sell broken devices and then offer to fix it, but then don't even follow through. I…read morebought a product from them and the guy offered to charge it while I ran errands next door. After my errands, I went to pick it up and the man said "for some reason it is not leaking." I asked for a refund or an exchange for a new product and he refused both, saying he could fix it. Why would I want a broken product that will only need to be fixed time and again? I said fine, if my only option is for you to fix it, then fix it. He couldn't figure out why it was leaking and just handed me the broken product out. Don't do business with these people. If you must, then use credit instead of cash so you dispute the charges if they try to sell you broken products.

I've been shopping online with this company for over a year now, every month purchases. NEVER had…read moreany problems. Love this place, best deals and best tasting juice. Yes I've tri ed many others but nothing compares. Thanks guys for your professionalism and great products! Samzway

The only place I will buy from. Shipping is free! I have been ordering from these guys for 5 years…read more Once in awhile I'll try juice at other places and end up not liking the other brand. I end up throwing that brand away and coming back to Chi-Town Vapers. Love getting the extra flavoring!!! I've never been to the actual business but I'm headed to Chicago this weekend and I'm going to stop by and visit with the people that I have only talked to or emailed. They have always been very friendly and accommodating!!

Nick the owner is the best...And ...Dawn 1 & Dawn 2 are awesome..they' re all ..like familyread more

I called this company this afternoon and was greeted by a very…read moreunprofessional and sarcastic woman. I inquired of them holding many pall mall cigarette cartons for me to pick up and pay for tomorrow. She said the most they can hold is 4 and that they have to reserve a supply available for local regular customers as opposed to myself. I told her I'm from Des Plaines and other cigarette dealers had no problem in filling and holding regular large orders for me to pick up despite where I am from. She also hurried me off the phone saying she was very busy and would not give me a cost total for the 4 cartons. She said goodbye while I was still talking and hung up on me! I called back later and spoke to a man I believe was the owner. He was very unreceptive toward holding the 4 cartons for me saying he would sell them to other people who came in before me. I told him I would be there between 12 and 1 PM tomorrow which he implied would be too late to hold them. I cannot believe the antagonism I received from both people I spoke to who, for some reason, acted non receptive in my doing business with them just because I am not local or a regular customer. They did not realize that if I make large orders with them on a regular basis would be good business for them economically. Such coldness and unprofessionalism I will not tolerate.