We were unfortunately unable to take a tour due to Covid complications so this review is based…read moresolely on interacting with Simone. We were able to stop by the office and chat with her and came away very impressed by her integrity and honesty. She was unable to guarantee a guide would be available and provide us with a 100% satisfactory experience so she made the decision not to book our tour. While we were obviously disappointed we respected her decision to not take our money and provide anything less than her ideal of what her company represents. Her concern was for both our and her guides mutual benefit. She was very warm and helpful in suggesting alternatives we could enjoy and self tour by train. Based on our experience with Simone I would absolutely not hesitate to book a tour with Black Forest Tours if we were to return to Freiburg. I am sure it would be an experience that we would cherish forever.

OMG! This review is long overdue but as the saying goes "better late than never". We went to…read moreGermany to pick up our new car and our friends said that a tour to the Black Forest is a must. I found Simone through surfing the web and am so glad I did. She's wonderful, caring, and really made sure we had a great time. We instantly connected with her (she used to work around our neighborhood in the States) as if we've known her forever. One thing we really appreciated is that she didn't mind us using our new car instead of hers, which is how she normally conducts her tours. We learned a lot about the Black Forest as Simone is very knowledgeable about its history and the various backstories surrounding it. Every place she took us had a story that's rich and inspiring! There's still so much to see and the next time we visit, we'll make sure to get in touch with Simone again. Not only did we fully enjoy her tour, we also made a new friend. You rock, Simone! Thanks for making memories with us. We hope to see you again soon!!!

Student led tour was fun and informative. Group size is totally dependent on how many people show…read moreup that day.

From the owner: Discover Heidelberg´s old town, people's lifestyle and history in an informal and smooth way and…read moreenjoy the perspective of a local!

Schloßberghöhlen is Europe's largest sandstone caves…read more As part of the Hohensalzburg Castle - we were advised there are something like 10-12 levels that were once used primarily for defense. During World War II the townsfolk used the caves for protection against air raids. In more modern times, the caves were used as banquet halls and for raves.......recognizing the potential hazard to the structural walls ( as they are only sandstone & one can scrape sediment away w/ one's fingers ) the site was closed off and is currently being turned into an educational / tourist destination Layers of mineral deposits show where this was once all underwater from the swirls in the pattern of red & tan layers They prefer guided tours - hardhats are issued at check in & you can reserve tour guides who speak a variety of languages We walked around the 1 level they currently have open - there are large buttons along the way which will light up parts of the cave & showcase various points of interest. We saw roots from trees on top of the mountain we were currently under; the "Throne Room" with its huge, cavernous rotunda; and a banquet hall that still had a large wooden table in it - must have been where they held their events. Overall, a nice excursion & if you're in the area, worth a visit

Suzele took great care of us, taught us more than we could have learned on our own, and brought us…read moreto wineries and food establishments that completely suited what we asked for. The sightseeing and conversation were also wonderful! Thanks for sharing your expertise! M and A

Suzele was a nice find as a guide to the Alsace area. We joined our other members of our traveling…read moregroup for a lunch and wine tasting and Suzele was flexible to allow us to join them. And both before and after led us to cute towns sharing the history of them. She also took us to a winery and helped us compare to the previous tasting. We thoroughly enjoyed our time with her!

Small location in Turckheim. We picked up a map with various simple hikes. People were friendly…read more Definitely limited English, but great German and French. Stop here first before walking around!

I loved my experience with One City Tours so much, that I came two days in a row. Riding Segways is…read morea blast, but riding them through picturesque Strasbourg is a whole 'notha experience. The staff is super friendly, accommodating and helpful. I took a tour in English one day with some of my family who doesn't speak French and again the next day with my French family in French. Both tours were fabulous and very personal.

I've done several Segway tours throughout Europe and this has to be one of my least favorite…read moreexperiences with them. I'll start with the positive; the Segway experience itself was nice. Seeing the city and getting around quicker with the cool windy breeze was amazing and definitely is a great way to cite see. However, that is about all you are paying for...NOT the tour. You are essentially paying for using a Segway. We booked an English speaking 2 hour tour in hopes of learning more about the history of Strasbourg. Our guide was nice but could NOT speak English well and was misinformed. She couldn't answer basic questions and was extremely difficult to understand. She actually misinformed us about several of the locations we "visited" on our Segways which we later found out through research, other tours, and the boat tour. She also would try to guide the whole group across a busy street when the light was red or there was not enough space for all of us to pass. Several times she was the only one able to pass and had to wait across the street for us as we avoided onlooking traffic. Our tour guide was nice, but lacked any information about Strasbourg history, misinformed us, and couldn't speak English. Thus, only book an English tour if you plan on paying solely for the Segway experience and not the tour experience.