I can't say enough thanks to Diana and her exceptional handling of our family cruise around the…read moreAdratic just now in October 2024. She was excellent in handling all the airfare, cruise staterooms, handicap/ADA assistance for my mom and all airport/cruise/hotel private transfers! Everything she did went flawlessly! There were a few unforeseen/unplanned issues at airport transfers/handicap issues but I'd hire Diana to put correct and she would! If you ever want an excellent travel agent Diana is the one! Bit of background on me- I met Diana and her husband on a recent cruise and exchanged info just in case but usually I book cruises myself (this is the 30th) and Mom wanted a heavy Adratic cruise and I wasn't finding much.. I remember Diana and reached out to her- she found several options in a day and followed through given all my requests. Diana follows through and is always super attentive and delivers!

In 2018, my family and I planned our first European vacation. We had NO idea where to start. We…read morewere told by our neighbor to contact Cruise Holidays and WOW, did Diana take care of us....She met with my wife and I and interviewed us to see what our expectations were, budget and schedule. After this meeting, Diana gave us 3 trip options. We chose one of these options. She took care of us: flight, cruise, excursions, etc. We had a wonderful family European vacation that would not have been possible without Diana and Cruise Holidays. Since that vacation we will always use Cruise Holidays for our Cruise vacations going forward. Larry in Austin, Tx

Jenn is fabulous! She has helped us with two cruises and extended stays out of the country. We…read morehave three more that we have pre-planned so it is obvious how much we appreciate her opinions and then helps us to plan our travels. She knows what is of interest to us. She is definitely our go to travel agent!

Jen was an amazing travel advisor! She has alot of experience traveling to and throughout Ireland…read more Her service is excellent, and she is very responsive to questions about your travel itinerary, and ALWAYS had an answer when i came across something i didn't understand about my trip. We had a delay in our return plan, and she gave us all the info we needed to navigate our return safely, efficiently and effectively! Thank you Jen!

Shelley was a rock in helping us set up and plan our cruise. We were a group of 14 with a lot of…read morecooks in the kitchen and she coordinated everything keeping everyone informed and making sure everyone's individual needs were met. The trip went off without a hitch thanks to all the great info she provided before we left. Will definitely be booking with her again!

Shelley did an amazing job planning our honeymoon! She made the entire process easy and…read morestress-free, handled every detail, and was always available to answer our questions. Everything went smoothly, and we were able to relax and enjoy an unforgettable trip. We highly recommend Shelley to anyone looking for a knowledgeable, responsive, and caring travel agent. Thank you for making our honeymoon so special!

!!BEWARE!! I had a horrible experience working with Amy Thomasson. She requested payment of $600…read moremore than a month before she did anything. Then she sent me a "placeholder" itinerary that was not personalized and was just a bunch of redundant information not pertaining to me. She sent concepts for hotels, but the information was difficult to read and the items sent were overpriced. I assume she sends out the same form letter type itinerary with the same information to every one of her clients. It felt like prying information from her trying to get answers, then she stated only does flights and hotels. Everything else was up to me, which was not disclosed up front. After expressing our concerns and clarifying what we needed, Amy decided to discontinue working with us but only offered a partial refund, requesting Venmo information. I should have seen the red flags when she told me that another client was angry and not happy with her service. I wanted to believe that was just a one time occurrence, but boy was I wrong!!! I still have not received a full refund. After researching, I've learned a travel agent should not be charging you upfront as they get commission from all hotels and flights they book. Our stress level was through the roof working with her, she basically wants you to do all the work. Not the fun experience we thought we were going to get. I want to make sure nobody else goes through the same horrible experience as I did.

Our Travel Agent, Christina Sanchez, was the absolute best. She listened to what we wanted, stayed…read morewithin our budget, and created a memorable trip for us. She was available 24/7 during our trip. If there were more stars, she would definitely receive them.

Just returned from an Ireland Tour with Cruise Planners. Once again I was impressed with the…read morequality of the tour, the hotels and overall support I received from Pam to ensure I got what I wanted out of the trip. Cruise Planners does a great job of creating a great environment for single travelers to meet before the trip and get acquainted. Pam's Meetups create a great environment for single travelers and add to the enjoyment of the group travel experience. I can't wait for my next trip!

Just got back from a vacation in Ireland. I had a great time and really appreciated how well the…read moretour of Ireland was managed and now well the arrangements were handled. No hassles or issues, just an amazing vacation. Pam really impressed me by setting up a solo travelers meet up where I learned about this vacation and I can safely say I would not have been able to put together a vacation like this on my own. I was in good hands and will be using Cruise planners for all of my vacations in the future.

Christy just booked a flight for our college student going overseas for study and saved us $400 on…read morethe fare. I was following along on the public website ($1338 published fare) and she got us the exact same seat on the same plane for $941. Christy gives personal service - she pays attention to the details of your conversation and then makes helpful recommendations. She helped our kid enroll in the awards program, booked the best available seats, and then sent us a link to a professional itinerary with all the info available. Afterward, she sent me a list of travel tips for our kid since this is the first time she'll travel alone internationally. She was endlessly patient while we decided. She responded to our questions by text, phone, and followed up with email. I felt like we were her first priority and she really cared that the trip was successful - not just the details she booked, but she genuinely cared about the trip being enjoyable. You might think that using a travel agent is more trouble than booking a flight yourself, but my experience is that Christy not only saves us money, but she makes our trips better. Would recommend 100%.

Christy is an amazing Travel Agent! On trips to Hawaii and Alaska, The airline changed our…read moreday/time/seats at the last minute, and Christy was able to find us a good flight and seat option! I will use her EVERY TIME!

I have been using this travel agency for personal travel for the last couple of years. They have…read moreprovided consistent and excellent service for each trip. They recently arranged a trip for me and my boyfriend to Las Vegas. Our flight and stay at the Bellagio hotel for a long weekend and the total cost was around $250 per person! Most importantly, they offer personalized service and make every effort to make sure you had a good adventure. Highly recommended!!

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