saturday december 23 hrs as advertised…read more lobby closed drive thru 9am - 1pm atm 24hrs arrived at dribve thru.... sign says open no one there!!!! wtf!!

TERRIBLE CORPORATE GREED! Today I went to two banks, M&T and PNC in Bel Air, Md. What a vast…read moredifference. At M&T there were four tellers and no wait. When I went to PNC to make a deposit for a friend, there was only one teller waiting on the people outside in the cars and us inside. There were four people ahead of me. The teller was fantastic, very professional and polite. I am so tired of selfish corporations who pare you down to one person to wait on you while customer service suffers. It was very disheartening. I will NEVER open an account with this bank, and I have nothing nice to say about them. They can sponsor arenas and have them named after them but terrible service when dealing with the average person who walks into their bank. I did not know how good I had it with M & T.

For small businesses, Wells Fargo has been the worst imaginable banking experience…read more We own several small businesses, including a low-risk medical services provider that has banked with Wells Fargo for five years. Despite paying merchant processing fees more than 165% higher than the alternative we ultimately found, Wells Fargo abruptly terminated our credit card processing in the middle of a business day, even rejecting payments that had already been authorized. We had to contact customers and reprocess their payments through a new processor. The reason? An internal Wells Fargo audit found they had failed to collect required documentation when our account was originally opened. We promptly submitted every document they requested--weeks before the deadline--and received verbal and written confirmation from our local branch that everything had been received and uploaded. Yet Merchant Services later claimed they never received the documents and refused to communicate with our relationship manager, customer service, or local branch staff to resolve the issue. Instead, they canceled our account on the deadline. When we escalated the matter, the executive team said they would investigate and respond...within a month! For a business suddenly unable to accept credit card payments, that response was unacceptable. The silver lining is that this experience led us to a new payment processor with substantially lower fees, better technology, and excellent customer service. We were accepting payments again the next business day. We are now moving all of our business and personal banking relationships away from Wells Fargo. Based on our experience, I cannot recommend Wells Fargo to any small business that depends on reliable payment processing and responsive customer support.

Very efficient & polite. Not much waiting in my car & they…read moreimmediately said hello. They thanked me for banking with me & wished me a good day. Less then a minute, after sending transaction in.

I have never had a problem that couldn't be figured out quickly…read more I have used the Main St Drive-thru often and they are nice and pretty quick. I am closer to the Amyclae Branch which was closed for much of the COVID. I missed them. I would much rather have my money with a Credit Union instead of a Bank. I have my Car Loan with APG and am glad I do. Thanks for giving such great service over the years.

From the owner: APG Federal Credit Union is a unique, not-for-profit financial cooperative with one mission: to…read morehelp our members build their wealth. If you live, work, worship, volunteer or go to school in Harford and Cecil counties you can be a member. We're different. And that makes a big difference for you.

For an organization that is 100 years old, Farm Credit is a relevant today as it was when it was…read morefounded. There are few better friends to the agricultural community than the people who work here. Knowledgeable, competent, hard-working, and focused on supporting the farming arena.

Makayla B. worked with me and my grandson in getting a custodial account current. She was…read morecompassionate and professional. Definitely a 10 rating for today's appointment. She was absolutely wonderful.

Megan Davis provided prompt and professional service with a smile. She greeted us as soon as we…read morewalked in the door, answered all our questions, and proceeded to handle our account needs with care. It was an absolute pleasure working with her. Thank you!

I had to go to a branch to verify my identity since I wasn't a td bank customer in the past and…read morewhen I went in the branch worker was very kind and helpful, he helped me with the paperwork for a credit card and after some waiting, I got an email saying I was approved! Thanks td bank!

The tellers at the Bel Air TD bank are excellent and friendly. There is rarely a wait to be seen…read more There is always a financial officer who can help out if the situation is coMplicated. I have been banking with TD bank for 10 years in other locations and have been very happy with the Bel Air location.

I had the pleasure of meeting Lizzy Kabwe, Assistant Manager at the Bank of America Financial…read moreCenter in Bel Air, and I can't say enough good things. From the moment I walked in, all the staff were kind and helpful, but Lizzy was truly exceptional. She walked me through everything I needed to know with confidence, especially regarding future mail handling as I opened a business checking and savings account. Lizzy was so professional, patient, and clear in her explanations. I completed my transaction promptly and left feeling truly empowered to have everything in place. Thank you so much, Lizzy!

Terrible experience with the Merrill Lynch Advisor Abernathy. Very foul language, thanks for…read morefollowed through and I decided to not return to that bank with any of my financial business.

This sport was quite busy when I went and the tellers did their best to help everyone and answer…read moretheir questions to get them on their way. Luckily for me, the banker had time to help us due to another cancellation. So, we were able to make an account and Kevin (L) Stone was seriously the kindest person ever. He asked questions and helped the process along. It was chill, friendly, and the service couldn't have been better!! Hands down, such a welcoming and comfortable experience!! Thank you!!

The staff is nice, Marie, Charls. But... They say "courtesy" is their business model and charged me…read morefor getting change?... No other bank does that, should probably get rid of that huge sign on your wall about curtesy.