Over 6 hours and no one came. They keep adjusting the ETA. When you call, they will tell you they…read moreare on their way, but they are not! Check out their reviews on here or Google. If your insurance company contracts these people immediately demand a different company.

DO NOT call these people to tow your vehicle! After waiting…read moreover 3 hours, and receiving multiple texts about delays, they decided to cancel and not show up at all! In addition, when I called to inquire about the many delays, the guy was a rude jerk and hung up on me. Nice customer service...NOT! One star is far too generous.

This was our first time in Pittsburgh, Pennsylvania. There we were, two seventy + year olds,…read morevacation was over and our battery was dead three levels down in a Pittsburgh, Pennsylvania parking garage. It was 6:30am on a Sunday. The reviews were so good, I called. Am I glad I did! You promised to be there within thirty minutes. You were! You figured out the problem and got our car started. We got on our way. You were our hero today. I will gladly pass it on! Thank you so much.

Had an appointment the next day. JS never showed up. Texted and said was out of town. I made an…read moreappointment for the next day to see if he could fit me in. He said he would try. Never contacted me again.

Needed a tow and called for service. Got super excited that a live person answered immediately. Was…read moretold "we'll call you back in 10 minutes if we have a driver". Still stranded on side of the road and never a call back. Guess they didn't have drivers. How are you a towing company if you don't have drivers?!?!

I'm going to update my review from a 1 star to a 5 star. As you can see the business owner clearly…read moreis passionate and cares about his customers experience. This issue clearly wasn't something on J&E Towings end, it was a miscommunication from my insurance end. It is not fair to give J&E Towing a bad review and to get an apology even for something they didn't do speaks volumes of the customer care. Thank you!

Stay away from this business. I called for a tow and was quoted $165 to tow my car 3 miles. When I…read moreasked the owner why so expensive he said "we're all impacted by COVID." I then called Dorsey's towing and was quoted $85. I chose Dorsey's. I find it appalling that a company would exploit a pandemic to gouge its customers. I understand that things can be more expensive but seriously. Stay away.

there are not enough words to describe how awful of an experience i had. AAA sent a towing request…read moreand after waiting 3 hours and hearing nothing, i called the company to see what was up. was told by the towing that no request had been received..later found out immediately after his suggestion of paying $200 they would send someone and declining telling him i would check with AAA first to see if there was a mix up, THEY DECLINED THE REQUEST TO SEND A TOW TRUCK AS SOON AS I GOT OFF THE PHONE WITH THEM. Not to mention i was 10 min away from them. horrible service and customer service. I would give zero stars if i could.

I can't sing their praises enough. They came when we were abandoned by our insurance company. We'd…read morebeen waiting for hours. We had 2 children with us and we were on our way to the airport. Missed the flight, but Tom Coop is a life saver. He brought along a second vehicle so we could have a ride to the repair shop. He and his crew were kind personable and the nicest people. We are from Texas and felt alone and desperate. His tow truck was even nice. He us a professional and one of the best tow experiences I've ever had. He quoted us a fair price and went above and beyond. My family is grateful for such an honest and easy experience. Thank you Mr. Coop for coming to our rescue. We can't thank you enough.​

This man is a SAINT sent from the heavens above to help buffoons like me…read more I hit a pothole on Liberty Ave at ~6pm on a Wednesday and blew out my tire immediately. As I tried to get the spare tire on, the car rolled off the jack and slammed on the ground (yikes)! I was in a rush and needed help fast because I couldn't get the jack back under the car. So I called Tom, who happened to be the first Google result for a tow. He was literally just down the road and got to me within less than 10 minutes of calling. He knew exactly what to do. He used his MUCH BETTER jack to get my car up and put the spare tire on in maybe 1-2 minutes. I was back on the road and was still EARLY to my appointment. He saved me a world of headache and I could not be more appreciative. I'm keeping his card in my glove box and calling him if anything ever happens again!

My truck broke down, and Shamar came really fast despite I was out of his area. He was really nice…read moreand even take us to the hotel afterwards dropping the car on the dealer. Outstanding service

I got dispatched Verona Towing via Good Sam Roadside Assistance. We had some frustrations with his…read moreGPS sending him halfway across the city and I have crappy hearing so we had a hard time understanding each other over the phone. But when he did arrive, within two seconds of popping the hood of my car he saw that some wires had been chewed through by an animal. He quickly did a patch job to reconnect them and my car was drivable (at least for the time being). We were both tired and frustrated and yet he still went above and beyond and did what was best for me and my car.

I called AAA to have my vehicle towed and they outsourced to Bills Towing. Jeremy towed me to a…read moretire shop 30 mins away from my house and when we arrived, the shop was closed. Jeremy refused to tow my vehicle back home (blamed his boss) and left me stranded in the dark and alone with my inoperable vehicle. Before Jeremy left he told me to "please lock your doors, this is not a safe area". I then had to call AAA to use my last tow for the year just to get home and my vehicle still is not being repaired at a shop. I had to file a dispute with AAA to hopefully get my tow back.

do not use this company if you care about your bill or repairs done. the charged 5 times the price…read moreas was agreed, without notice called towing (their own) to get price to triple