I understand the 1 star reviews but wanted to give a little insight on customer service at Lowe's…read more In most instances, there is only one person working per department. So, when that person is helping someone, is on break or lunch (if they get one) there isn't anyone available in that department. 99% of the employees care and are doing their best to help everyone but there aren't enough hours given to others to truly man the store as it really needs. Obviously, this isn't anyone's fault except Lowes in general. Lastly, you would not believe some of the names employees are called by customers. Even when the employee is doing everything they can to help the customer. If the store is out of stock, it's not the employees fault, don't take it out on them. If you called and couldn't get through, it's not the guy in tools fault. How do I know.... I worked there and have experienced it first hand. Being nice goes a long way.

I have spent so much money with this Lowe's and to be treated like crap, I will not be back. Steve…read moreyou said you didn't care about a review and you are a manager. long story short my wife and I was told we could not get help loading tile

Not my normal neck of the woods, but my wife had previously purchased some stuff from these guys…read morethat the other building supply places didn't carry. Ran out here to see if they still had what she was after, unfortunately they didn't. But, I was introduced to a new building supply house that seems to be pretty well stocked and carries a wide variety of tools and materials to accomplish projects around the house. Prices seem to be on par with other building supply places, if not a little better. Store has a nice open feel to it and is clean and organized. Staff we're helpful and directed me to the area that I'd want to check and see if they had what I was looking for (didn't have a brand name just a description). Overall a pretty good location, if I was closer I'd for sure shop here more.

The customer service the gentleman working on May 3rd was so incredibly rude there was a new girl…read morebehind the counter which was extremely helpful and pleasant very nice anybody would be lucky to have her as an employee but the gentleman was condescending told me to call a plumber said they've been open all day because it was close to closing time ask me three or four times what it was I was trying to do I explained to him even showed him I couldn't believe he said the things to me he did I've had passed bad experiences at the store and honestly Googled and went there by mistake I recommend the other number store down the road from them I hate it when you get humiliated for being a woman in either somewhere like that or mechanic shop will not ever be going back into this location again if I thought the lady that was a new hire was working I probably would if you can't help me with my needs that's one thing but to be so rude obnoxious and condescending about it is another

I ordered 2 custom doors, both had the wrong hinges, but one opened in the wrong direction. The…read morecontractor picked the doors up at the start of the job, when the contactor was installing 5 business days later after pick-up, the 59-60 inch door thurned out to be 57 inches and the door swung in the wrong direction, out, not in. So you have to pull open into the bedroom and not push into the bathroom. When I called to ask how the door was ordered, the special order person was very rude and down grading and belittling. I will not do business with them again and will not recommend any one to them. My contractor said he stopped using them many years ago due to wrong orders and their being rude. He went from doing all business to NO business with them. Now, I understand why.