Large selection of products and services; returns tend to be hassle-free. However, they sell…read moreinferior products from southeast Asia for home delivery that need to be assembled. Two purchases ... and each was damaged and had many missing components. Very disappointed! I strongly recommend researching the country of origin on any product prior to making the same mistake(s) that I made.

Bought this 9' Greensboro Tree @ lowes in Newberry S.C. on 10/26/25, unboxed it on 12/1/2025 and…read moreput it up. Beautiful Tree in side of 3 days the lights that come with it , attached to it with a control box on it decided to go from steady on to a constant blinking. My wife cannot handle the constant blinking and it actually annoyed me as well. As you can see the Tree is fully decorated and with all the work that went into it we decided to add some lights to it and not use the attached lights and return it when we took it down. Probably should have made a call but we didn't, just assumed we could return it. Probably should have known we couldn't but we never return anything. You would think you spend nearly $300 after sales tax on something and it doesnt work you should be able to return it. Lowes allows no Holiday items returned after the Holiday. I understand that but when something fails after three days of use. I use to come here all the time, unless they make this right I will never be back. My wife is the project queen. If anyone else bought this Tree and had similar issues please share. The response was anywhere from i just work here to that's our policy with no consideration of the inferior product.

Managers were so rude! Will never shop there again! Good luck trying to get help finding what…read moreyour looking for. Even worse, good luck trying to understand their products. Do not recommend.

I walked in midday, made eye contact with the young associate standing on the floor because I…read moreneeded help, and he looked away. So I had to approach him to tell him what I needed, which also required accessories but, instead of this guy being proactive and helpful, he acted irritated that he had to keep escorting me to aisles to get what I needed. Upon checkout, there was no "thank you" or "come again." This is the last time I will go to this Ace.

The most quaint hardware store since the old hardware store in 5 Points. The store is super clean,…read morefully stocked with anything you would ever need. Yard equipment, house equipment, Yetis, even Tide laundry sticks. The people who work there are so personalable, and very knowledgeable about every item in the store. If the item is not there they will also help you track it at another location.