As a new resident, I am checking out all the hardware/building supply stores in the area to see…read morewhat each offers. I was pleased with the selection and service at Hartnagel. Of course it is not as large as a big box store but they offer a good selection in all the main categories from garden to plumbing, and it is closer and local. They have a lumberyard too. The sales staff was friendly and they have free coffee.

I bought stain for my deck, and I'm very unhappy with it. First of all, I wanted semi-transparent,…read morethey sent home opaque, and since I hired someone to apply it, I didn't notice it was wrong until I got home after the job was done. Also, the color is so, so very wrong! It's a horrible pastel orange, looks like Donald Trump's make-up, when what I picked out was more of a dark cedar color, NOT PASTEL. I complained to Hartnagel's, they sold me another gallon at 2/3 the original sky-high price, and it's still terribly wrong. I try to shop local, but no longer at Hartnagel's.

I cannot say enough good things about this store. The staff is so knowledgable and friendly. Talk…read moreabout going back to the old days when staff used to interact with the customers.

I bought a water heater from Thurman's today. I was in kind of a hurry because the first place I…read morewent didn't have the one I needed. One of the employees helped me to figure out exactly which model to get. I was going to schedule a delivery, but he said he'd bring it to my house right then. I asked if he really meant right now, because I had to get to work. He said yes, so I purchased the water heater and went home. Seriously less than 10 minutes later he arrived with the water heater and moved it into my house. It was such amazing service, and I still made it to work on time!

Dispite Washington state law the employees and owner of this business refuse to wear masks. My I…read morethought the belt broke on my self propelled mower's, i explaned the mower was 4 months old and just wanted the self propulsion working. There was a wood chip caught in the belt the worked fine once removed I was surprised to see a large bill, and was charged for a full servicing which was not need nor asked for. Bad experience and i would not recommend them.

Unlike the other review listed here, I received an estimate before work began. I have a Dewalt…read morebelt sander that had fallen from a ladder onto it's corner, trashing the entire sander and rendering it inop. Unfortunately, Dewalt no longer makes belt-sanders, so parts or a replacement unit are no longer available. I really liked this sander and has performed flawlessly for years. I originally paid about $250.00 for it. L&L rescued it from the trash-can by essentially rebuilding it from an old unit they had in the back which acted as a "parts donor". They charged $100.00 for a LOT of work, and essentially turned it into a new, reconditioned unit (including a new housing that was cracked and enemies a new power cable). While $100 is a fairly large sum of money, it was well with worth the investment considering the tremendous amount of work they did. When I picked up the unit, the old parts where returned in a box, and all services were explained to me. They were very professional, and I am very pleased for their services!

This business is outstanding in all regards! The windows arrived quickly and the appointment to…read moreput them was made right away! They arrived on time with a double crew and installed 10 windows the first day! I am very impressed with the appearance of the installed windows and the pace it took to install them! They look terrific!

I have been going here (an to Angeles Millworks) for several years....they are a bit more…read moreexpensive, but they're local, blah, blah, blah...I am not a contractor, as I'm retired, but I do quite a bit of project work, home improvement, etc. I have always thought that one's local hardware store should be trusted and I always trusted Hartnagel's, until today. They flat out lied to me about some scrap wood (cracked, warped, split, broken) which they had stacked on a pallet in their rear yard. Via phone, I was told it was free (I was building a couple of garden boxes and didn't want to invest in quality lumber for something about to go in, or on, the ground!). I called again to verify that it was free....great!...I'm on my way! I got to Hartnagel's and found the lumber, and indeed, it was split, warped, cracked, etc., exactly what they told me it was, except now I was told that the three lots (about 12-20 10-14' length boards each of varying size) would be $90 each. I explained what I had been told, and the humorless troll employed by Hartnagel said, and I quote, "It's $90, not free". I could have sworn that he curled his lip and sneered at me, but don't quote me on that.

amazing local shop with great prices and a wide selection of anything you could need. can't…read morerecommend these guys enough!

+ Local access to hardware - Price gouging…read more Example: T1-11 5/8" 4'x8' sheets are $42.00 At home depot they're $31.00 "That's my best price. Do what you gotta do." He said They're not concerned about home owners like myself, they only care about pleasing contractors. That's a 32% more expensive product. This is just one example. Everything more, here. Some stuff is marked up as much as 70 or 80%.

Overpriced for the simple dyi supply and they charge a restocking fee if you return the item in 15…read moreminutes from purchase still in the original packaging. I found the items I needed a block away for 1/4 of the price.

Great experience. I was interested in purchasing Plantation shutters for my home. Rick explained…read morethe different features and quality of all the products his company offers during the in-home consultation. He and his assistant were on time, polite and did a thorough job measuring my windows. Most important to me, the 'after sale' service has been awesome. We found the shutters needed some adjustment after the installation. I called Georgia, she set up another appointment with their installer. Walt arrived on time, figured out the problem, ordered additional hardware and then installed the hardware.....all at no additional cost to me. My only 'complaint'; I had to initiate the calls for finding out when the blinds and hardware would arrive to set up the installation appointment. However, once I called, Georgia got an answer for me right away. If I need additional window treatments, I will definitely use Budget Blinds again. Gale L.

We really like the cellular shades BB sells. The folks at the Sequim store are friendly and…read moreefficient. We were surprised however by the color of the metal parts of shades that we ordered. They match the shade material and not the surrounding trim like we had intended. Be sure you ask the consultant what color it will be as by default it matches the shade color.

Bought a sink cabinet - on a strict "no returns" policy - only to find the quartz sink top did not…read morefit the wooden cabinet. The opening of the top drawers would be blocked by the quartz top edge. This must have been known to GS when they set up these items in their showroom.

This is the cheapest place in Seattle that I have found for granite and quartz, BUT buyer beware…read more If you know how to cut, handle, seam, and polish edges, then this place is a good deal for you. If this is your 1st time buying or installing stone do not step into these waters. If you choose to ignore that advice, you do so at your own financial peril. I have been buying granite here for 11 years. Twice my order has both been cut correctly and ready when I showed up. Seriously, 2 times out of maybe 20. You have to measure your stone before it is loaded, inspect corners and edges. There have been a few times when I provided a template and the cuts we still off. MEASURE BEFORE YOU LEAVE. If it is wrong and you leave, they will not fix and you will not get a refund or credit. Will not. As stated, stone prices are cheap, there is little to no haggle room on the stone, but they make their profit in fabrication: the cuts. Be aware of that when you are discussing cost. There is also wide margin on their sinks, fixtures and cabinets - especially vanities. The cabinets are plywood flat packs and quality is in line with IKEA. I would advise against a cabinet purchase here, but I am a cabinet maker so I am by nature bias. They put gas the glue for a couple weeks and some people hate that smell. In summary: cheaply priced, but quality stone, zero customer service during or after the sale, and it is on you to make sure it is all correct.