I no longer trust LaTorre based on the actions of the owner himself. This is a long story, but I…read morethink it will give you a bit of insight into this business. I have been using LaTorre for about 8-9 years to service my riding mowers. I had a TroyBilt Bronco mower, and now a Cub Cadet RZT riding mower and I used LaTorre because they were close, they would come to your house and pick up your mower, service it, drop it off once finished, and they did a pretty good job. Never had any problems with them. A little over a year ago they did the service as usual. I used it as normal, and when winter came I drained the gas, covered it, put it on a trickle and put it away. This past season, I took the mower out, started it up and used it, but noticed that my "low oil" indicator was flashing, and so I immediately turned around to put it back away until I could figure out what was wrong. The mower started to sputter, and then stopped. I could not start it back up and when I went to check the oil dipstick, there was none, and smoke was coming out. I also noticed that there was oil caked below the filter where I had to really look to see it. After checking, I found the oil filter was so loose that it was about to come off. I tightened the filter, put 2 qts of oil in it, but it still would not start. I did some research and then called LaTorre to have them check it out. I drove to the store, and told the gentlemen at the counter everything you read above. The guy I spoke with then went and spoke to someone who ended up being Victor LaTorre, the owner. I told him again what happened, and he told me that they "hand tighten" the filters, which I assume is normal, but I reiterated that his store is the only place that ever serviced my mowers. I dont touch it because I am not an expert, and I wanted him to know that someone didnt tighten it enough. He calls me back about a day later and says that they cannot break the engine free because it had seized up pretty badly. I asked what he could do to help since I felt like the filter coming loose was partially their fault. He said that he would get back to me as he would try to order a new engine if he could. I got a call back soon after and he told me that he could order me a "short block" which is just the main part of the engine that has the pistons, cylinders, etc. Victor told me it would cost $850 for it and that he would, and I quote, "eat the cost of labor". I agreed to this. (A member of my wifes family, who owns a landscaping company and used to fix mower engines even said 'he is marking up the cost of the block') Long story short, once the part was in and installed I went back to pick up the mower, and when I went to pay, the price was indeed $855 (tax added). The problem now, is that on the receipt, it showed that the cost for the part was actually $650, and also there was a cost for a new oil filter, and lo and behold, $168 for labor. Victor was there and so I asked him about it. He said, "We gave you a discount on the labor" (the sheet said that instead of charging me for 2.5hrs, I got charged for 1.75.) I said "this isn't what we agreed to", and he mumbled that he had to charge me for the cost of "shipping" of the short block, and that they should have marked the receipt better. I was getting pretty angry at this point, but I needed to mow my lawn and I am not the most confrontational person out there. If he had told me up front, "Look, its been a year, and I cant do anything for you" or "I am going to charge you for the cost of the shipping, and I will give you a discount on the labor, I would have been pissed, but at least I would have known where I stand. But instead, he lied to me. To save $200 on a part, he lost all the years of business I would have given him on oil changes, blade sharpening, etc for the next 10-20 years, as I have 2 acres of yard to mow and will always need mowers serviced. In summary, if you use LaTorre for your mower service, check your oil filter to make sure they tighten it right. If there is a problem, and Victor LaTorre makes you a promise, get it in writing because he lied to me, so he might just lie to you to.

Came here for some outdoor garden supplies. Didn't find what I needed but this is still a cool…read morehardware store. Some hard to find items. Good selection of cabinet hardware and bird. Love the Italian section in the back. Service was attentive. Came early in the morning before opening hour and they opened on time.

I had a bathroom that needed to be renovated except the tub and toilet, but we needed all of the…read morefixtures. I said, let's go to ACE. It was a gut feeling I had. Eric was able to help us with matching the fixtures to the tub and tile. We went away from chrome, looked at nickel and finally came up with oil rubbed bronze. So Eric gave us a catalog with the shower tub and sink fixtures. He also asked if we needed accessories. So he added a matching grab bar, towel bar, toilet paper holder, robe hook and toilet flushing lever to the pending order. He was right on the phone with suppliers while we waited. We also ordered cabinets above the vanity and toilet. The price was a little higher than we expected, so we were going to get the items at one of the big box hardware stores. I told Eric what we were going to do, but asked if he could keep the order in the queue, because I had a feeling we'd be back. So I tried to get what I needed from the big box store. Some of the items were either out of stock (even though listed on website) or weeks away from being available. It was going to be a long drawn outgame of mix and match with the fixtures and I was unsure if it was of the same quality even though I had been able to get most of the tile from the same big box hardware store. Then I thought about an engineering saying: Cheap, fast or good quality - pick two. So we went back to ACE. All of the items were there in the building except the tub drain and toggle and the cabinets. We placed the order. We went from the beautiful showroom to a warehouse that looked like it was straight out of "Indiana Jones" or "Warehouse 13." The other items arrived in time to be installed by either me, our contractor or plumber. Once everything was installed I realized I needed a shower curtain rod to match the fixtures. I called Eric, he ordered it. That will be here in a few days and the project will be done. I promised to write a review on Yelp. Then I saw I posted a review January 2015 (the original gut feeling). I was surprised no other reviews have been written since then. I realized that this is where most of the local professional plumbers go for their supplies. These professionals just use word of mouth.

So it happened again yesterday I went in and needed to get some parts for a sink instal and the…read moredesk clerk was just simple rude. He was basically saying everything I needed was the wrong part. Even after he realized I was right he just started saying I explained it wrong. If I needed an expert I would of hired one next time just give me the parts and bill and let me get own with my day.

They are always very helpful and local! They have a wide…read moresupply of building materials and lumber.

I can't say enough good things about Bostwick's. Michelle and Bernie worked so hard with me to…read morefind the color paint I needed. They no longer make the color but these two were able to get it just right. They spent so much time with me. Everyone in this place is so helpful and friendly. They remember your name, now nothing against the larger stores but do they remember your name? Just saying.

Great price and quality sheds! Same day fast delivery. Definitely recommend!!!!!!!!!!!!!!!!!!!read more