The doctors are very professional and the nurses are very attentive. They will also recommend the…read morebest specialists. I had kidney stones and they provided quick relief.

At first, I only came to Lake Charles Urgent Care because of testosterone therapy. I am now…read moreconsidering changing my primary care position over to Dr. Guillory. The receptionist and staff are exceptional and very efficient. This means a lot to someone like myself who believes their time is very valuable. I was able to come to my doctors visit and fill my medication before I went back to work on an hour lunch break. Thanks for all that y'all do don't change a thing.

Top tier best service i've ever had. I love love love the clinic. I've never once had a problem. I…read morecan't even think of my doctor's name there. It was a woman Doctor.

On 5/4/22 I left a review on the BBB and Google Reviews ---- While the staff is friendly and you do…read moreget in and out fairly quickly, their billing practices goes against most insurance policies. I went to Avail Hospital on recommendation that they work with you; however, this was not the case. While I do have a $500 deductible on my insurance, my insurance does pay some before the deductible is met so that you don't have to pay $500 in one fell swoop. After speaking with my insurance, my insurance informed that Avail should have never made us pay $450 upfront before billing the insurance. Also why was the hospital trip that expensive anyways???? My 3 yr old fell and cut his chin open and they simply just "glued" the cut shut. My other son had a similar injury on his forehead when he was about the same age that he sustained at school and that ER visit was less than $200. So while the staff is friendly and you get see quickly (mainly because they don't have a lobby full of people) they are extremely expensive and do not bill your insurance first. I will never go back again. I'd rather wait at an ER for a few hours and pay a reasonable bill. On 6/15/22 I Updated my review with information that is pertinent to my previously left review --- My husband has been trying to contact billing department because we received our EOB but never received a billing statement from Avail. Our EOB shows that Avail owes us a refund; however, the billing department refuses to return the messages left. Additionally when I left my review on the BBB back on 5/4/22, there was a response from Avail to contact them by phone/email but the information to contact was either "*****" or "XXXXX", and no, it was not an auto filter blocking the contact because in a review left by someone else, they responded with a phone number and you can see the phone number.

I went there for a heart attack (didn't have one). They treated me like I was made of gold…read more Everyone was so helpful and nice, from the doctors to the nurses to the housekeeping people, they were just the best! I was in Louisiana for a wedding (I'm from Iowa) and they took care of me and got me discharged in time for the wedding! And, as an FYI, the hospital food was made with love! Very good!

I remember Dr. Melvin Morris. He was a great doctor. He was my kids pediatric doctor here in…read moreLake Charles, La 37 years ago. I will never forget the quality time he spent with my children and it's unfortunately they will never get the opportunity of knowing or meeting one of the best medical doctor of all times. Fortunately for me, his memories will live on. Thank you Dr. Morris RIP

These people get the worst version of the general public so I really appreciate the patience and…read morefriendliness of the staff and quickness to get me in and out

First time I ever visited an Urgent Care in the US and I was very impressed. Not a very long wait…read moreat all and very friendly staff. Worth any Co Pay required

Wonderful staff and very thorough doctors! I did not feel rushed during my appointment Dr. P was…read morevery helpful and addressed all of my concerns!

Had 3 appointments for suspected plantar fasciitis and all I have to show for it is an overpriced…read morenight splint boot. They didn't even do x-rays. One of my appointments the doctor said "your doing great, keep up the good work, we'll see you in three months" and charged me for the visit, I could do that, I don't need a doctor for that. He also told me that I'd probably be in custom insoles the rest of my life (which I no longer wear thanks to self care and the internet). I would not recommend.

Dr. Springer and his office have gone above and beyond for my care. Each time I've requested…read moremedication or mental health care Dr Springer has been able to get me a personal counselor and she was amazing for me. I have been overly cared for at their office and I'm so grateful for how much they've helped me. The office staff are friendly and each of his nurses including his new nurse practitioner are thorough and friendly. 10/10!!!!

oh how I miss Dr. Bradberry , he moved and recommend I go to Dr Springer. I have never hated going…read moreto a Dr. office before !! there are always to many people at one time in the dr. office and the staff he has working there is far from kind or friendly! they are very rude and slow! they will charge u for visits u didn't have tell u on the phone that your appointment is at 10:00 then when u show up they say it was at 9:15. They don't call to confirm or remind which makes it even harder prove. he is never there and when he is u will be sitting in his office with 12 other people! one time i was told by the nurse that if I want to loss weight I have to eat less and work out not just take a shot! like the struggle of losing weight needs a rude nurse! The attitudes in that office is very strong and I have yet to see one black person working there! it's 2025 Thats just weird.

I am fortunate to have Dr. Bradley Loewer as my family doctor. He is unassuming, pleasant, very…read morethorough and most importantly he listens to me. He gets the work done, so to speak, and never acts as though he is in a hurry. My daughter, who is a nurse in Lafayette drives to Lake Charles for her appointments with him. I feel very blessed to have found a truly excellent doctor here in LC. Thank you, Dr. Loewer for all you do for so many. God bless you Bernie Simon

I called the Family medicine center on Tuesday and had an appointment for Thursday I saw Dr…read more Loewer. Excellent doctor. Very knowledgeable and he listens very friendly and professional staff.