My mother spent about two months at Heritage Village. We were incredibly pleased with the…read moreprofessionalism and care provided by the staff. We were able to contrast their care with the dreadful care and staff we endured at Miller Rehabilitation. At Heritage the staff provided whatever care my mother needed, no matter the situation, without complaining or threatening or showing displeasure. They recognized that each patient needed different treatment and addressed each person as an individual. When my mom (who has her full mental faculties, unlike others in a nursing home) had difficulty with a couple of the roommates, she was given a private room at no extra cost. They didn't make a big deal about it, they just said that they provision their rooms according to need. We had a very different experience at Miller, where they called me and threatened to kick my mom out because she wasn't "behaving." My mom had just had a stroke leaving her partially paralyzed. It was traumatic and she was severely depressed, so yes, her behavior wasn't ideal. Miller responded by being shocked that she was so depressed, complaining about her behavior, and threatening to kick her out if she wasn't "nicer" to their staff. When Heritage faced difficult situations they handled things properly, kindly, and professionally. I do believe that if my mother had been at Heritage immediately following her stroke, she would have regained many skills that she never regained at Miller. I am rating them a four because of their rehab unit. Miller does have a gorgeous rehab unit (though poorly staffed). Heritage doesn't seem to have the space to offer as many rehab options to their residents as Miller does. The therapists themselves were good, but the facility was mediocre.

Our Lady of Victory Nursing Home is HORRIBLE!!! Wish I could give negative stars…read more Our father was sent there from the hospital in stable condition. But 2 days later, after we fought to be able to see him, he was eventually wheeled outside to us in a wheel chair, in an unresponsive, fevered condition! NO ONE seemed to know anything about his case and even flat out lied about his physical progress. Nor did anyone seem to care that he was in desperate need of critical medical attention! We had to make them call an ambulance to get him back to a hospital. We also found out that the doctor on staff only visits his patients once weekly via video, not in person! DO NOT allow your loved one to be sent here unless you don't mind if they get horrendous bed sores and Mersa infections!

We can't say enough about Riverside. The staff is just fantastic ! The facility is bright and clean…read moreand warm and inviting. The rooms are spacious and comfortable. The pricing is very fair for the industry and well worth it for the loving care that is given. I have nothing but good things to say about Dad's stay at Riverside. It's so challenging finding a place for aging parents who need more care but Riverside staff always put us at ease and we knew Dad was in great hands. Peg, Nancy, Cary, Ben, Martha and Beth Ann and all the nurses whose names I'm forgetting are just some of the great staff that have helped us during Dad's stay. And we felt they went out of their way help us how ever they could. Even Joy, with housekeeping and the maintenance fellas are extra kind and helpful. If you are looking for assisted living or memory care in the area we highly recommend Riverside.

This is a great place. We recently checked a family member in, and I was very impressed. The…read morebuilding is brand-new and well laid-out, and the staff was very friendly, professional, and helpful. Each room is large, with an attached, private bathroom. If you're shopping for an adult care facility, definitely check out Riverside.