1 star is far too generous for my experience with Northern Periodontics & Implant Dentistry and Dr…read more Elizabeth Nesmith. I was referred there by my dentist specifically for periodontal treatment after being diagnosed with gum disease. Instead of discussing treatment options or preventive care, I was essentially told that I "just need to brush my teeth," which came across as dismissive, insulting, and completely unprofessional. The implication that my condition was simply due to poor hygiene was both inappropriate and scientifically questionable. What shocked me even more was being told that periodontal treatment is only necessary if you have large gaps in your gums where food gets stuck. That is simply not an accurate representation of periodontal care. Gum disease is progressive, preventative treatment matters, and delaying or refusing proper care can lead to worsening gum deterioration, tooth loss, and expensive restorative work later on. Since the time I was referred there until now, I have had to undergo multiple filling procedures costing me several thousands of dollars out of pocket. Beyond the physical deterioration of my gum health, this has also caused a very real financial burden that could potentially have been reduced with proper preventative periodontal care. I left feeling dismissed, judged, and denied access to treatment I was specifically referred for. There was no meaningful explanation, no preventative approach, and no concern shown for the long-term consequences of untreated periodontal disease. What makes this even worse is the fact that there are virtually no other periodontal specialists in town, which leaves patients with very limited options for proper care. Being dismissed so casually when specialized treatment is already difficult to access is unacceptable. This experience felt less like professional healthcare and more like being brushed off entirely. I would strongly encourage anyone dealing with gum disease to seek a second opinion from a provider who actually takes periodontal health seriously.

After my 77 year old mom was on their schedule and waited for over two months to get in, the office…read moremanager called and said the doctor would not see her, with no explanation at all. This was 5 minutes before we were heading out the door for our long trip to the initial consultation. I have no problem that a doctor chooses not to accept a patient; I have a serious problem when the doctor has the dental records for over two months but waits until two hours before the appointment to decide it isn't a good fit. Getting implants taken care of is a very important, time sensitive issue so other teeth aren't affected. There is no excuse; this behavior was extremely unprofessional. The office manager sounded like a broken record just trying to get my mom off the phone, "The doctor will not see you; we're referring you" - no compassion or understanding at all. After our experience, I don't recommend wasting your time or money.

My grandmother avoided going to the dentist for years due to previous experiences, now she actually…read morelooks forward to going thanks to Dr. Joan March. She cannot say enough good things about her visits. Dr March is kind, non-judgmental, and gentle, everything you'd want in a dentist. After she changed her phone number, Brenda mailed her a card asking her to call and confirm her appointment and new phone number. Thank you for all that you do to keep her healthy and smiling!

HORRIBLE HORRIBLE HORRIBLE! buisness practices. Call and schedule and appointment TWO months out…read more Called and confirmed the appoitment Friday. They called Monday and sent an email. Went to voicemail, camping, change of phone numbers etc... Gave my thur appt away. Then said they couldn't reschedule. No attempt to correct this error made of their end. Will sharing to all review sites!

Access Dental is amazing, from the dentists, to the Technicians and the office gals, they are hands…read moredown some of the best, sweetest, most caring people in the dental business. If you need Dental work done in the East Jordan area, check these folks out.

From the owner: Specializing in: - Dentists…read more- Teeth Whitening Products & Services - Cosmetic Dentistry - Pediatric Dentistry

Yikes! A chip out of my front tooth is an emergency to me!…read moreThe staff squeezed me in the day I called. I am pleased that they made time for me and the results were great! They have a great view of the lake from the dental chair. I am smiling again

Honestly, terrible quality of care at this place. Poor office experience as the staff are rude and…read moresnobby. The dentist cost me thousands of dollars to have his work redone. Bridges are very expensive. The new dentist I went to couldn't believe how bad it was. It's fixed great now. This used to be a great dental office when Dr. Whitcomb was here. I was a patient for years before he retired. A couple 5 star reviews are from when he owned this practice.

Hands down the best dentist in the entire world. I travel all the way from Denver to see him! My…read moresmile proves this to be true. The entire staff is super friendly, efficient and they know how to make you feel at ease!

I can't say enough good things about Dr. Whitcomb and his friendly staff. While on a flight from…read moreCalifornia to Pellston, a large piece of my front tooth broke off while eating a small pretzel. I was mortified! Upon landing I immediately tried to find a dentist to help me but being July the first four I contacted were on vacation! Through a recommendation I called Dr. Whitcomb's office and what a blessing that was. His staff is absolutely wonderful and gave me an appointment right away. They were very sympathetic to my dilemma and so kind when I arrived at the office. Dr. Whitcomb was outstanding to say the least and did a fantastic job repairing my tooth. I actually had another situation the next month with another tooth and both Dr. Whitcomb and his staff graciously took care of me right away. I am deeply grateful to all of them and plan to go back to Dr. Whitcomb this summer when I return to Petoskey for some more consultation on further treatments. They are the BEST!!!

This dental practice is definitely NOT RECOMMENDED. It has a rude receptionist (this was not…read moreEmily, who is a wonderful person), hard-sell hygenist on Perio Protect product and a very temperamental dentist.

Honestly the best dentist around. They treat everyone like family there! I travel with my job and…read morethey always work with my busy schedule on getting me in.

I've had to move my appointment a few times because of work conflicts and they are always so…read moreaccommodating. My hygienist is very nice as well and answers all my questions.

A year in advance I made an appointment at Boyne city dental with…read more Michael A. Fleming DDS. I have been going to this dentist for several years now. On my way to my scheduled appointment I was caught behind an accident in Charlevoix so as a courtesy to the dentist I called to let them know that I may be up to 2 minutes late. I was placed on hold for a second and another female took the call and told me that my appointment had been canceled because she could not confirm my appointment that I had made a year earlier. I told her that I was close to their office and I would prove to her that I had not received a message from her. She was insisting she had but no record of her call could be found. Fifteen minutes early I arrived. I explained that regardless of her inability to reach me, should make no difference as I made an appointment and I was here for that appointment. I explained that them overbooking should not make me accountable for all the people that shirked their appointments. That's not my style, if anything I'm overly curious. I don't often complain on the media but gasoline has gotten expensive as we all know. I sat and waited for a spot to open and shifted my schedule around to accommodate them, while they whispered to one another in regards to the part they played. Shame on all of you for the way I have been treated and your lack of professionalism. Linda