I brought in two bedspreads for dry cleaning. Knowing that local businesses prefer cash, I tried…read moreto pay with a debit card, announcing that it was a debit card. The cashier processed my payment as credit, resulting in an additional charge of $2.96. I questioned the charge, saying again that I had presented a debit card, which should be considered the same as cash. The cashier said they processed all cards the same way and would not back down. She didn't seem to recognize the difference. It's a little thing, $2.96, but I believe the service has slipped with new management. I will not be back.

I brought a 1,400 tuxedo and shirt to Valet Cleaners in Southern Pines as we normally do. Given…read morethat a tux is not something you wear every, I did not immediately notice the damage. The coat and pants had some red chemical stains that went through the fabric and the shirt had a hole in it. As I am getting dressed for an event I noticed the damage and contacted the clearners the following day, where I was advised to bring the garments in for inspection Upon arriving at Valet cleaners, we were immediately pointed to the manager and a sign that shirks any responsibility after the garments are taken off their premises and after a certain period of time. I stated that we bring a lot of garments weekly and that I trusted them based on our satisfaction with their service. Our bi-weekly bill is around 70-120.00. At that point the lady at the counter stated that she would send the items to the manager and give me a response quickly. After two weeks have passed, I contacted them and this is when insult meets injury. They were only willing to pay a total of 300.00 for a 1400.00 outfit. They based the refund amount on the cost of cleaning X 10. Told them it was unacceptable and that I would be reporting them. They nonchalantly dismissed me. The case is now with the BBB. Be careful with your expensive garments as you are taking a gamble with this company. We have since changed to American Cleaners who so far have been great. I would stay away from these people at Valet Cleaners in Southern Pines.

Worst laundry mat EVER. i was told I could leave my wash for wash and fold, but it would be two…read moreweeks to pick the clothes up. Change machine only takes $5's. Last straw, I show up after work at 17:00, put money and soap in machine, lady yells at me "we are closed, you can wash but not dry". How do these people manage to tie their shoes in the morning? NEVER AGAIN.

Kicked out at 7:28pm when 2 signs on windows show close at 9pm…read more Be forewarned Manger and new helper running people off early. Don't let them steal your clothes and Lick you out!

Great business, always happy faces to serve you! Quality cleaning and professionalismread more

A week and a half to get clothes back to you is unacceptable! It's not the front counter staff's…read moreproblem, they are all nice. But I'm looking for another area dry cleaner.

Great cleaner Great staff…read moreFast turnaround Good location Good pricing Discount on Monday's is great

The young lady that works there is the rudest most disrespectful young lady I have ever experienced…read morein my life she's miserable. She's a snot. I waited 15 minutes for a cause. She was too busy to come to the front. They've lost my nice placemats and have done nothing about it. I will never go back there. I don't recommend anybody go there. They are horrible.

Not open can't get my clothes out it's 915 am waiting outside says opening at 730am. Sucks have a…read moreflight to catch but cleaners not open on a Thursday worst service ever

Are use them both in Rockingham in Pinehurst a very convenient for me. They always nice and do a…read moregood job..