Receptionist was great. Very cold and impersonal dentists…read more Hygienists were borderline rude!!! They even lost my records. I am not keen on dentists and this office proved to me why I am correct to thinks so. You can tell they aren't very happy there at all! The work was not completed. Mostly because they lost my records so why would I go back? I am looking for a new dentist tho!

Do not recommend. Poor service, rude staff, and Dr.Varda's chair-side manner is terrible. The…read morehygienist was aggravated by very simple requests I made to make my experience more comfortable. Dr. failed to provide simple explanations to my questions and has dismissed the same concern I've had over two visits. This doctor is the stereotype of an arrogant and dismissive healthcare professional. I will be moving to a new dentist.

I decided to get dentures, and after the doctor's assessment, the denturist was able to meet my…read moreneeds. In the initial meeting, the denturist reviewed the process from taking the impressions of the mouth to the final set of dentures. I was very impressed with their level of service. For the first visit, the denturist took molds of my mouth. The denturist was very detail-oriented. He paid attention to every contour and shape of my mouth. I knew this was going to be a great set of dentures. Each of the subsequent visits was a great experience. The denturist was very detail-oriented. He made minor adjustments each visit. The denturist was very attentive to my concerns. The back-office manager was very calm and friendly during each visit. It was a pleasure dealing with the staff at the clinic. The friendly smile from the front desk receptionist and the denturist's services made it a great experience. I would recommend this clinic to anyone who is in need of dentures. They went above and beyond.

Not from Vancouver and had a temp filling fall out so needed an emergency filling . Called a…read moredozen dentists and E Pro was the only one that was willing to help . Had me there in an hour and fixed up in no time . Excellent service, and very reasonably priced . Highly recommend to anyone .

The new office is modern with all the latest technology. The staff is great. I fell well taken care…read moreof. Thanks

I agree with the other reviewer here that says there is something wrong with the receptionist. She…read morestruck me as unfriendly and unwilling to answer any question, mostly disregarding me. Plus, she was not wearing a mask. The hygienist and dentist were great, but I expect better service from front end staff (and feel safe) when I visit a medical facility, especially if I'm going to spend dollars there. The receptionist made me feel like they did not want my business.

Great place to come for your bi-annual check up and clean. Have been coming here for years and…read moreservice has always been fantastic and welcoming.

To really capture my experience with Dr. Charmaine Fong at Aarm Dental I need to provide a little…read morehistory. I'm from Ireland. We all know the reputation those from the British Isles have for dental hygiene; I guess it's because, at least in my experience, the dentists aren't very good. During one visit my dentist dropped out for lunch right in the middle of pulling 2 teeth, and I poured blood; another dentist pulled the wrong tooth for my sister. My twin brother also needed a filling and didn't receive enough anaesthetic and felt the drill boring into his tooth. The point is, I've been traumatized, and I think justifiably so ! Fast forward eighteen years. Yes, eighteen. I'm not proud of that, but what with bad experiences, and the fact that I travelled for years, I haven't been to a dentist in all that time. I finally booked an appointment after seeing favourable reviews for Aarm dental on Hornby as I felt pain in my teeth. I realised Aarm dental was different from that very first call. Jenna, the receptionist, truly listed to me - and even suggested I don't book my first visit on my birthday (which I was going to do) ! When I arrived for my appointment, Dr. Charmaine Fong listened to my concerns regarding dentists, then set about easing them. We spent about an hour or so going over dental history, taking X-rays, pointing out problem areas, etc. She made me feel comfortable, and that she really cared about me as a person and not just a customer. I told her I had a thing about pain, and that I was very nervous. She assured me that I was in good hands. It turned out the "pain" I was feeling was that I needed 6 fillings. We decided that 6 at once would be too much so we booked a second appointment, and started on the first 3. First she froze my gums with a pink mixture that tasted of bubblegum. After waiting about 10 minutes for it to take effect, she gave me a local anaesthetic with a needle. I was really worried about that ! She apologised, then manoeuvred her arm in such a way so I wouldn't see the needle. I honestly didn't feel a thing ! When I did feel some pain (for a split second) in the roof of my mouth, she warned me first and apologized again, after. Again, after a pause to let the drugs get to work, she got the fillings taken care of. After finishing we scheduled for my next visit. Since that first time, I've since been perhaps 4 other times, to complete work, or a cleaning, or a check up. I am so happy I took the plunge ! I've felt guilty about not going for so long, and it was something that was hanging over me. I now have no fear at all about going to the dentist. Dr. Charmaine Fong is an exceptional dentist, and really stressed the importance of maintaining a good dental routine every day with the right tools, and frequent visits to the dentist. I have since recommended her to my friends. My twin brother was even more traumatized than I was about dentists, but left the clinic smiling. I can't believe what I'm about to say - but I'm actually looking forward to my next visit. Thank you Dr. Fong !

I am having my cleaning done today…read more The Dr. and staff are always professional. This is an amazing group of people. Dr. Schlappner is a top notch dentist. He knows what he's doing and he does it well. The office is comfortable and tidy. Everything has its place and is well organized. The receptionist, Evelyn, is always pleasant and very personable. She's always on the ball. The office is conveniently located.

This is an excellent place to go for dental care. The team was very professional examining and…read moreproviding with solutions by priority. From the time I had root canal up to crowning, Dr Dhaliwal did a great job as well as her assistant Ms Angela, I felt that I was in good hands. All the people here were very gentle and kind to me and to my partner. They explained very well what was going on. Thanks to the whole team. Highly recommended!!!

If you are looking for a dentist, your search is over. It is so hard finding healthcare providers…read morethat you can trust. Dr. Siavash Naseh and his staff are extremely professional, caring, and passionate about their patients and practice. I would also add that Dr. Naseh may be one of the nicest and coolest person around. If you have any fear or anxiety about going to the dentist, he will also help alleviate your concerns. I've recommended a few friends that were scared to death and they are still grateful. I have to also mention he is the best surgeon I have ever met, he performed several surgery on me, the last one was bone graft, and I was completely comfortable next day without any pain or bleeding.

Do not go. Lonsdale…read moreDental Centre are the most unprofessional dental office I have ever been to, their lack of skill and care is astounding. I went here for a while, because I am not from Vancouver, and it was recommended as I did not know where to go. I had chips in my teeth, and asked if they could be filled. The dentist told me that was not possible, so instead just filed them down a bit, leaving me with a less sharp, but asymmetrical uneven result. I have since been told from a better dentist that I 100% can have it filled. So that was the first problem. They asked me if I want a night guard, which I said no, I do not want one. I have had a specialist tell me that it would make my TMJ worse. They called me to "let me know they ran it with my insurance and wanted to book me in." Now for the worst and most shocking experience. I was in a severe car accident, I suffer TMJ, but it was made extremely worse from this accident. I went in for a filling, and told them that my TMJ was much worse from this accident, plus I have whiplash, concussion, PTSD, and back / neck injuries on top of it. The inept assistant was pushing soooo hard on my jaw that I was crying, and could taste the blood as she cut up my gums trying to force on the ring for the dental damn. I kept telling her how painful it was, and she kept "adding more freezing" as she continued to forcibly try to shove on this ring. After about 5 minutes of her gouging me up, and causing extreme stress to my jaw and neck, the dentist came and said "That is the wrong size" . . . No wonder she was struggling soo much. The filling was done, and they were to close for 2 weeks for holidays. They informed me that they would be closed, but would have someone checking emails incase I needed any adjustments, incase the filling was too high. It was.. I emailed to let them know I was in constant pain where the filling is, and that my physio therapist was very angry how much stress they put on my jaw and neck. He did not even want me to go back to them. I sent them a photo of how cut up my gums were even a week later. You can see in the photo how cut it still is even 6 days later, especially with how fast the mouth heals it was shocking to see how deep the mark still was. I said I was struggling to even think of coming back to have the tooth looked at because of how horrible that experience was, and how it not only affected my physical health, but mentally aswell as I was suffering soo much anxiety and depression from the PTSD of almost dying. But thought it was important to let them know how bad my experience was with that hygienist, to prevent someone else from suffering like I did. To not know the proper size, and ignore as I told her how painful it was is inexcusable. They finally responded a week later asking if I would come back, and I agreed under 2 conditions. 1. I would NEVER be with that hygienist again, and 2. I would have on file that a dental damn would be never used again. They agreed, so I booked in... To my horror, when I was brought it, guess who the assistant was... The very same one that I was promised I would never be with again. I was soo furious I Sat there frozen with rage as all I could do not to get up and leave was silently have tears stream down my face. The dentist came, and awkwardly filed down the filling that was way too high causing me soo much pain. She asked what was wrong, to which I said "Did you get my email?". She said No and asked what it was about. All I said was you need to read it. The dentist emailed me to apologize, but it was way too late for that. The fact that the front desk had the lack of tact to even tell her about my email, and still booked me with the same hygienist was disgusting. Their lack of care about patients and lust for money is evident. Avoid at all costs.

I was getting my wisdom teeth out. Everyone was friendly and its nice to see familiar faces at…read morereception, and we were given a detailed and informative debriefing before hand about the procedures post-setion. Dr. Ajar was really excited about my veins because its frustrating to find people with teeny tiny veins, and mine were of suitable size. It really felt very fast for me, I felt in good hands.

For the last 30 years I had a problem with a gap between two molars and food slipping in to get…read moreimpacted below the gumline. Having to so frequently dig buried stuff out with a toothpick or dental brush often kept the area inflamed and swollen for days at a time, which would lead to more impaction, which led to more inflammation, etc. Over time my teeth shifted, and I began having the same problem on the OTHER side of the offending molar, too. It was making me crazy, to the point I'd wake up in the middle of the night and have to floss again, even though I'd done so before going to bed. When I asked if a solution was possible, Dr. Goran added some matrix to both sides of the molar's surface, and my 30 year long dental problem disappeared literally overnight. The procedure was painless and took less than an hour. Two years later, the matrix is still in place, and my former problem remains resolved. Office service here is always efficient and friendly, too. I'd recommend even for dental scaredy-cats.

My three children and I have been going to Crystal Dental for the past 12 years and I don't have…read moreone bad thing to say about this place! Dr. Goran, his beautiful wife and son are all experts in what they do and they have always attended our urgent or regular appointments in timely manner and are always super gentle. All the employees at the clinic have been there for years, which says a lot about their experience. The warm family atmosphere makes our visits to the dentist pleasant and fun, not scary as dentists usually are. Five plus stars from us!