First, thanks to the staff of Eternity Funeral Home for their professionalism. Karrie Harvey-…read moreEdwards and Staff did a wonderful job with the planning, preparation, and funeral service for my mother (Mother Campbell), October 25, 2025. The staff's attention to detail and the care they took to present my mother in the best possible way have clearly left a lasting impression on my family and attendees at the funeral. Eternity Funeral Home was highly recommended by my mother's church-family, and they lived up to their "5-Star" ratings. From the moment my brother and I consulted with the funeral home, we were met by a compassionate and empathetic staff that took their time to understand our wishes during such a difficult time. This funeral home was amazing to work with. Death and grieving can cause so much pain that it almost blinds you: everything becomes somewhat of a haze as you stitch things together, but the staff here was so wonderful and made everything very easy for us. Highly recommended and we will definitely consult with Eternity Funeral Home in the future if needed. David & Martin

I recently attended a funeral conducted by Schnauss Funeral Home. I have never seen a beautiful…read morefuneral before but this one was. The person who died collected antique cars and the funeral home found an antique hearse and an antique funeral flower hearse and limo for services. The vehicles were beautiful and immaculate. The service was held in a local church and the programs done were amazing. There was a keepable funeral card; a trifold almost silky autobiographical hand out as well as a service program. There were photos that were blown up and flowers were arranged beautifully. The cemetery service was respectful and all the family was given roses. I would definitely hire them for any funeral.

I filled out their contact form at 6 or 7 pm on Thursday, April 23rd, and I had a phone call from…read moreCameron Naugle himself to discuss details. He was so nice, and gentle with us as he explained the costs, the process, and what they would handle. We met with Matthew today to discuss my dad's final arrangements, and he was so kind with us as we went off on tangents to discuss what my dad would want, look at past prayer cards, go off on more tangents, and tell some stupid stories. Thank you so much to everyone at Naugle for taking care of us during this rough time in our lives.

Very respectful and very professional and timely. We called then when my mother passed away…read moreunexpected at the nursing home

At a time where we needed support the most, we turned to Craig Funeral Home of St-Augustine. Taylor…read moreSawyer, the funeral director, provided excellent service! Patient, kind, compassionate and comforting, she knew exactly what to do and guided us through every step. I cannot image anyone better to have helped us through these difficult times. Thank you, Taylor! You are one of a kind.

They are awesome. I only dealt with CJ at the crematorium, but she is fabulous. My father passed in…read moreMarch and my Mom in December. She was comforting, easy to deal with, knowledgeable and very helpful. I would tell anyone considering cremation to talk to CJ. She is very easy to talk with in a time of need.

If I could give zero stars I would. This is the rudest, most inconsiderate, & immature service I…read morehave ever experienced. My family has been dealing with the sudden death if a beloved son/brother, while having to deal with this company who is going out of their way to be unhelpful, not honoring times or being helpful with transferring the body back home (to another state), not being courteous or considerate at all to a grieving mother, instead being disrespectful, telling us we keep bothering them & that they don't see what the big deal is. 10/10 do not recommend. They seemingly have a kink for mistreating & torturing grieving families.

My family has used Maloney‑Hewell Funeral Home for years, so it's heartbreaking to say our recent…read moreexperience was truly awful. After my father passed, our meeting with Scott was nearly two hours of unnecessary chatting and repeated paperwork while my 87‑year‑old mother, who hadn't slept in two days, struggled through the process. Things only got worse when the invoice was sent with charges we never requested--twice--and it took multiple calls and two days to get it corrected (thank you to Julie, who was the only helpful person we dealt with). The most devastating failure happened on the day of the burial. Scott assured us he would coordinate with Evergreen Cemetery, but when we arrived, Evergreen had no record of the service. The gravesite wasn't prepared, and my father couldn't be buried. Our grieving family sat in our cars waiting for answers while Scott shrugged and claimed he had called--Evergreen confirmed he had not. After nearly an hour of scrambling to fix paperwork that should have been handled days earlier, it still would have taken another hour before the burial could begin. My elderly mother was too distraught to stay, and we had to leave my father to be buried without any family present. Scott never apologized, never took responsibility, and never followed up. We've always trusted this funeral home, which makes this experience even more painful. No family should ever have to go through what we did.

I'm extremely disappointed with my experience with Eternity Funeral Home. My father passed away in…read moreDecember, and due to circumstances outside of their control, it took nearly four months for his cremation to be completed. While I understand delays can happen, everything that followed was completely unacceptable. Over the course of those months, I spoke with Michelle multiple times and clearly communicated several important requests. I specifically asked for my father's ashes to be separated, for a flag to be arranged for him as a veteran for the National Cemetery service when my brother picked up the ashes, and for guidance on what was needed to properly schedule the cemetery service. None of these requests were handled. As a result, we were left scrambling on the day of the service--having to pick up the flag the and nearly missing out on having military honors at my father's ceremony altogether due to her lack of communication regarding the steps needed in order to arrange this. This added an incredible amount of stress to an already emotional and difficult time. At the start of the process, there was also an issue where we were told we would be charged to move my father's body, and it was implied that we had authorized Eternity Funeral Home to take him in the first place, which is simply not true. The officer only provided my brother with a card and informed him where our father was being transported--no consent was given. Despite all of this, we were eventually able to lay my father to rest peacefully, but it was in spite of the funeral home--not because of them. When I tried to address these concerns with Michelle, I was met with defensiveness and blame being shifted onto me. That level of unprofessionalism is unacceptable, especially in a field that should be centered around compassion and support. I truly hope no other family has to go through the added stress and frustration that we experienced during such a painful time.

My ex passed away in Sept of 2025. The people at Eternity were kind and caring and helped me get…read morehim laid to rest at the National Cemetary. Since he and I were no longer married it took some work to get it done but they came through for me. Brian, Jessica, and Pam were awesome.

without the kind, caring, loving help of Johann, and Elizabeth, I doubt I could've made it through…read morethe darkest time of my lif! There guidance on the process, and the care they took in seeing that my dear wife was helped on her final journey to Heaven eased my pain! Thank you so very much!

Friendly and compassionate... answered all our questions in plain English... walked us through the…read moreprocess to ensure we didn't have any problems.