they took care of my husband when he passed very compassionate and professional steven and melissa…read morewere the best

My family and I could never express in words how kind, caring & compassionate Steve & Melissa…read moreHarper in the recent loss of our loved one. He was a Vietnam Honorably Discharged Veteran that had a beautiful heart & soul. Steve & Melissa were so very helpful in giving me contacts, helping & assisting his wife through this heartbreaking time. We will be eternally grateful for the care our family entrusted these dedicated supporting people gave to our family. Our family assures you that they are truly Angels on Earth. Most affordable pricing & recommendations when dealing with Military. They really show compassion, when so many other places we inquired with did not seem to care as much or explain to our family. We were blessed to have found them. The Family of Joseph Randal Methvin

I cannot express enough how thankful my family is for finding Crevasse's and Michelle Sumara in…read moreparticular. I wish I could find the words to express how caring, yet unobtrusive Michelle has been throughout our very painful experience. Crevasse's takes a time of uncertainty and questions a brings a comforting simplicity during a time of personal distress. Michelle Sumara has a natural, genuine and comforting way to be always giving space, yet be always there to fill in every moment of anxiety and question we faced through our entire painful loss of my son. Michelle made us feel we had a knowledgeable and helpful partner to hold our hand and confidently guide us through a maze of uncertainty. Thank You, Crevasse's and Thank You, Michelle Sumara. You will always be remembered in the hearts of my family as the steady and trusted hand that guided us where we could make all of the decisions for my son with assurance and peace. Thank You, The Fredrickson Family

very efficient, picked up my wife within hours on a weekend. I visited the office they were very…read morecaring, discussed all options, no pressure, received all certificates and my wife's ashes within the week. No surprise charges. Price for everything completed was within my budget.

Professional, empathetic, and accommodating. They listened to what we requested and provided just…read morethat. Thank you.

They helped through the process for my father's cremation. Always answered the phone, quick…read moreresponse , caught how my father missed death certificates, and worked after hours to help me. When a loved one leaves here, the last thing you need it more stress. They helped relieve that. Thank you to all the Staff. Specifically Tiffany and Elli

This Service is pertinent when one passes away. These people are so professional. The place where…read morewe had the service is so, cool, clean and perfect. I cannot say enough about the services that are provided. Recommend:absolutely

I have had an amazing experience with Oaklawn Cemetery on two separate needs over the past year and…read morea half. Oaklawn is well maintained and serenely beautiful, in a highly desirable location within a beautiful area of Jacksonville. My family has owned plots for a century, and I needed support and guidance in selling two of them to private buyers. Secondly, my boss and his wife assigned me to research and locate grave plots they might purchase near to his parents, who are buried in Oaklawn. I have been so very grateful to work with an amazingly gracious, kind, patient, knowledgeable and trustworthy representative, Nicole Ruff, who put in so much effort on our behalf over an extended period of time. Nicole is a woman of integrity who always communicated respectfully and positively. I recommend her highly and the company behind Oaklawn Cemetery, Dignity Memorial.

Many years ago we signed up with National Cremation Society because they suited what we felt our…read moreneeds would be. Having recently lost my loved one I now understand just how important that decision was. NCS were so very caring, accommodating, and helpful with everything. Just one phone call and they took care of everything - even things that popped up on the spur of the moment, they took care of. I keep my card in my wallet behind my driver's license so if or when it is needed my family will know just who to call. A friend called to ask for their number because she was so impressed with their service and care. I especially want to Mary Malphurs for her time and care and understanding at a time that was very hard for me. Thank you NCS-you are wonderful!

Year 2022 turned out to be the year both of my parents passed on their way to meet our Lord and…read morepast loved ones. Sudden or tragic, long term illness or brief and quick, both times the Cremation Society has been there to guide me every step of the way and make the process an effortless event taking care of Everything. I am most grateful for their caring and compassionate way they handle the situation knowing there is the pain of separation. If you are considering cremation as my family has, then please consider the Cremation Society to handle things in your time of need. A special heart felt thank you to Mary Malphurs the Services Manager whom I dealt with. May the Lord bless you and keep you always!

Can't remember if I left review back in 2019 after my husband passed. He was a Marine, we had maybe…read more20 people at viewing. Issue was they could not provide a room for one hour for viewing at their location. His body was sent to another funeral home way out of way. Then returned back to Normandy. I was stupid and no one told me he could have been buried at National cemetery.

Just to check and update the paperwork under my name at this funeral Home, I was assisted by Nyema…read more She was totally professional, very personal, and I would recommend her assistance to anyone that may have questions about preparing for their future needs with the funeral home. Very at ease experience. Ms.Walker

It has now been just over 7 months since my husband's sister passed at the age of 44 from pneumonia…read moreon December 23, 2013. Her passing came as a complete shock and surprise to the entire family. It's taken me a while to be able to write this review and it's still difficult to do, so I'm going to try to make it a short one. I gave 3 stars because it is just "ok." Nothing more, nothing less. The funeral directors were very helpful with my husband's parents in making the arrangements. You can imagine the deep loss they felt (and still feel) at losing a child; making arrangements was not an easy task. This was also on Christmas Eve which also happens to be their wedding anniversary. There is not a separate viewing area from the room where the service is held. I felt this made things a bit cramped and made it difficult for people to come up and give their condolences to the family both before and after the service. The funeral home looks large from the outside, but once inside, it is actually rather small and there's not very much room to move about. My sister-in-law's service was a small, intimate one and there was still standing room only. This is definitely not the place to hold a large funeral because there just isn't room for large capacity. I was imagining the funerals for both of my grandmothers which were 3-4 times the size and neither of them could have possibly happened here. Immediately after the service as friends and non-immediate family were giving their condolences to the immediate family members in the front row, there was a door to the outside which the funeral directors were leading them through. I thought this to be rather odd because some of them were not ready to leave. They had to go back around the building from the outside (it was raining) and enter again from the front. My husband's youngest sister and I arranged the music together on my MacBook and burned a CD in addition to loading a playlist on my iPod. We were very pleased to learn upon arriving that they had an up-to-date sound system with an iPod dock so the music played easily throughout the entire funeral home. However, I was not pleased when the director would not return my iPod to me because I was not an immediate family member; yet, I was the one who gave it to him when I entered on my husband's arm with the immediate family early that morning and was introduced as his wife. I had to go fetch my husband to collect the iPod. My husband was also not pleased because he had to leave his parents and sister to do this mundane task. He asked the director, "Why wouldn't you return this to my wife?" The director told him he had forgotten I was his wife. It's been my experience that funeral directors remember the immediate family members and their spouses. Granted, they may not remember all names, but they do remember faces. In this case, they only had five faces to remember: My father-in-law's, my mother-in-law's, my sister-in-law's, my husband's, and mine. In the future, if I have to arrange a funeral, I would not use Cedar Bay. It has zero to do with the iPod. I would not use this funeral home because it is small, cramped, and I didn't care for the way they "exited" the friends and non-immediate family members. I still give them 3 stars because, overall, things went well. My husband's parents were pleased and they were treated very well. In the end, that's all that really matters.

My sister and I were thankful to all that was part of Cedar Bay Funeral Home, our Mother passed…read moreaway on November 15,2015 she was the one our entire family went to for everything without her we had no idea what to do the owner and others helped us get everything done,our mother looked beautiful, and they did every little thing we ask for,their kindness and compassion was more then words could ever say they took the time to know our names and treated us the way our Mother would expect,Cedar Bay Funeral Home was the best choice for us,we can not thank them enough for the service they gave us. Thank you again, Cathy Ivylyn Mackey

My father passed away on April 13th 2025. Miss Ellie at the funeral home, work side by side with…read moreus. She did a excellent job with my dad's celebration of life and everything that comes with it. She showed compassion for my family. Showed true empathy for my family. There is so much that I could say about Miss Ellie I think this is her life path. You did a great job Ellie. Thank you again from the Schnittke family. And today the funeral home called to just check in on us. Thank you again

My husband and I pre-arranged our funerals in 1984. He left this earth for his eternity home in…read more2017. Hardage and Giddens has been so very helpful. I visit to pray @ my husband's graveside in FAITH Garden 4-5 times a week. The staff of Hardage - Giddens have become very close friends. Trish (receptionist) does all she can to accommodate everyone that calls or comes into funeral home in a very friendly manner. Evan Fornos (sales manager) is very friendly and with a smile he goes the extra mile to keep the family at ease and soften their grief. Since this is the first review I have written after my husband went to sleep seven years ago, I really "must" let all know how much the tender and loving care received from, then a counselor, now a manager Harry Peltz has helped me through a most difficult time. It saddened me greatly when Harry was transferred to another location. I cannot say enough about how pleased I am. But just to forewarn, I am 83 years of age and when I take the giant step Home, my daughter has been instructed to ask for Harry to assist her with my remains. Christ Peace Thank you. Happy McNamara