Great people, great product, great price! We had an easy and efficient transaction with Theo.read more

We needed a 10 X 16 shed built on site, which we learned is hard to come by…read more Kirk came out to see our land and reassured us that his company could do it. The price was fair. The 2 Hispanic men who built the shed (in about 8 hours) were competent and very hard workers who took pride in their handiwork. We were happy to not have to have an absolutely level area and the plywood floor was a plus. The wood was primed so we were able to easily paint it to match our house. All in all, very happy with our purchase.

Such a pleasure working with Furnish. Their professionalism was superior and the lines of furniture…read morethey carry are top notch. Delivery and set up were excellent!

We bought many pieces from Furnish. The owners are wonderful to work with. We furnished our great…read moreroom including a couch from American Leather, chairs, tables, area rug, king bed and night stands. If they didn't have the item in the store they showed us pictures in the catalog. The owners even came to our home to help set up the furniture. Not just deliver it. Love this store!

The Whittle Shop, Vance and Jay, were prompt and arrived on the appointed time to give us an…read moreestimate for our project. We were creating a Bald Eagle sculpture in flight from a Ponderosa that we had to remove due to beetle blight. Vance coordinated on site with the tree removal company the height to leave as a stump. When the dead part of the tree was removed, Vance and Jay started the project on the appointed date, and we left on vacation. We received daily updates with photos. When we returned from vacation the project was complete and the area surround the project was clean. All our neighbors were as impressed with the project as we were. We've had people stop and comment on the sculpture and the craftsmanship creating it. If we have to take another tree down, we'll have The Whittle Shop create another sculpture.

The Whittle Shop, Vance and son Doug, is an excellent example of a business encompassing…read morecraftsmanship, reliability and good communication. Vance carved a mantle inside our home. He built an enclosure to keep much of the carving debris localized. He was in constant communication with us as to when he would arrive each day and if he was going to be late, would let us know. Very few contractors seem to do that today! He also carved an adorable bear for a log post on the front deck - a welcome addition. Since most of our job was indoors, he was very conscious of the disruption to our daily lives and home and worked quickly and efficiently, as much as his artistic senses would allow! I would highly recommend the Whittle Shop for your next carving dream - or visit his shop in Redmond, OR for a huge selection of carved pieces.

Great price and engineering detailed to my needs and codes within my area. Communication was…read moreexcellent regarding structural details and scheduling. The crew showed up on time and were done in the same day! The structure is solid and even more sturdy than hoped. I highly recommend business with Central Oregon Sheds.

I have been into this store many times to browse and shop over the last 5 years. I purchased a bed…read moreside table on one occasion and 8 dining chairs on another occasion. The dining chairs arrived with the wrong color leather seat... apparently the leather option I selected from their samples was no longer available so instead of letting me know they just went ahead with a different color. After a few months of waiting for my order, I decided not to mess with it and keep what they sent. There was no other good option. More recently I was nearing an order on a bedroom furniture set. I had spoken with them a number of times over a couple of years but did not pull the trigger because I was not 100% sure - particularly since the purchase was going to be $12-14k. When I finally settled in on the items for purchase, they wrote me up a quote for me to bring home to review with my husband. They had written up one or two similar quotes previously, but pricing was constantly changing and I had not yet decided on a specific wood/stain. After I received the quote and a wood sample, I left the store only to return a minute later to ask a question. Hugh and his co-worker were not aware that I was in the store, at which point I heard them bashing me - about how I go in there all the time, don't make up my mind, etc. It went on for a few minutes and I left before they finished talking about me. WTH - I guess that I used up so much of their "valuable time" I deserved it (note - store was always empty). The next day I returned the wood sample, letting Hugh know why I would not be shopping there any longer. He was speechless.

Beautiful furniture! It took 4 months to get it. Delivery team was exceptional! Highly recommend…read morefor quality furniture reasonably priced for the quality.

Well... I tried buying something here. I got no acknowledgment when I walked in and they were not…read morebusy. I ended up leaving and going home to measuring the space I had in mind for the piece of furniture. I called and was told I would receive a call back with the exact measurements. Never received a call. Then I emailed. No reply. Not sure how they make sales. I have moved on since.

Although I've purchased home accessories for myself and gift items for others at Haven Home in the…read morepast, last month was the first time to purchase a furniture item from them. Previous review updated to reflect the experience of that purchase which was 5 star worthy all the way. That's the bottom line. Details follow for those interested in knowing more. DESIGN -SALES STAFF TOP NOTCH SERVICE I'd been looking for a table for my kitchen nook in the mode of "I'll know it when I see it". The one I once saw that could have been "it" was from a high end furniture maker that is usually "to the trade" only and way outside my budget. Make that WAY. In hunting for that table, my husband and I stopped in Haven Home last month and there "it" was. Well, potential to be "it" with several changes. So I was delighted to learn the table on the floor that caught our eyes had been made for Haven Home by a local guy and yes, they said, they were certain he could modify it for us as a custom piece. The friendly staff (they are all design professionals at Haven Home which is a great asset for the store) was happy to contact the furniture maker and learn that he could make this for us in solid alder, with an un-distressed base, change the top to solid from planked and modify the plinth. Great to know and "it" was found! Also, although he does a good job on his own finish work and prefers to finish his own creations, they also reached agreement with the furniture maker to provide the table unfinished so we could have the local fantabulous finishing company we have used for other custom furniture finish this for us. That was a particularly good thing, as it would have been a deal braker not to have that finish company involved. (See Morgan's http://www.yelp.com/biz/morgans-fine-finishes-bend ) Haven Home staff also negotiated a price that was fair all around, for them, the furniture maker and us. They arranged a "meet me" at the store or our home, as we preferred (we chose the store) to talk to the furniture maker in person and then were comfortable with us following up with him at his shop to verify the table was as discussed before delivery to the finishing expert. In turn, the furniture maker was happy to have us do that as well as he is dedicated to customer satisfaction with the final product. This transaction could not have been made any easier a process for us as buyers. Fun too to work with the furniture maker. We are pleased with the outcome of the table itself. CONNECTING COMMUNITY BASED CRAFTSMEN WITH BUYERS Another great service is provided by Haven by tying community craftsmen to local buyers who would not otherwise know of them or maybe use them even if they did. It was that Haven had his items on the floor for us to discern quality and stood behind the work that gave us the confidence to contract this furniture maker. This in turn supports a local crafstman who has created jobs for the two or three folks that work with him. In a community where unemployment is still in double digit figures, that kind of crasftsman - business support is a very good thing. USE THEM OR LOSE THEM While some other furniture businesses in Bend that existed before the 2008 downturn, like this one did, have been knee-capped or even done in by the home building collapse in Bend after that time, Haven Home continues on. Although it is clear the economy has had a toll on them too; as example the store is not chock-a-block with accessories and gift items and furniture as it used to be. I imagine the smaller inventories are driven by economics. So use them or lose them for local speciality stores like this. . Based on our experience, Haven Home provides top notch service and is s a great place to find quality items, both national branded and locally created. We will be happy to be their customers again. EVERYTHING IS CONNECTED TO EVERYTHING ELSE - ACCESSIBIILTY Worth nothing that once upon a time Haven Home was in a building that was inaccessible to people like me (I have MS) who can't navigate steps. I lost out on equal access to their goods and services and they lost out on my business. Now Haven Home is one of the most easily accessible home furnishing stores, both in the door and around the store for barrier free shopping. Now I am able to spend my money with their store. As unbelievable as it is, there are businesses opening all the time in new spaces in Bend, even 23 years after the ADA was passed, that have equal access barriers in place. Everyone in the community loses when that continues. Everyone benefits when places operate like Haven Home with equal access.

Working with Solid Rock was one of the best decisions we could have made for our kitchen remodel…read more We are so happy with the result. From the first phone call I had with Carol I knew they were unique. She was very helpful and took the time to make sure my wife and I had all of our questions answered. We felt like we were given a mini crash course on everything we need to know about granite countertops and quartz countertops. Their entire team was professional, and they even were able to finish ahead of schedule! We thought it might be an issue working with them because they are located in Sisters, Oregon. But, the distance was not an issue at all. They were very responsive and answered all of our questions about granite countertop installation. We even inquired with them about getting quartz countertops, but we realized the granite was going to fit our lifestyle better than quartz. They have the ability to fabricate pretty much any stone countertop you choose from any of the local suppliers. I would definitely recommend giving them a call. They are worth every penny!

Delightful owners! We are excited to have them install the beautiful quartz product we chose from…read moretheir showroom!

Great place for secondhand tools, I bought quite a few Milwaukee products, batteries, and a lot of…read moresockets. They have a wide range of items on sale. Prices are very reasonable and they're very open to buying your "not needed" tools.

Read the negative reviews, they're all spot on. The owner, Jim, is extremely rude, does not…read morecommunicate, does a horrible job on anything you give him, and just plain doesn't care. I took him a tool for a warranty repair and he sat on it for 6 weeks. I called him at least 4 times to check in and every time he was rude, said he'd get back to me when it was ready, and never did. When I finally got it back there was no change - the issue was still present - but it was now missing a part! He's since promised to order me a replacement part, but guess what? He hasn't called me back on it and every time I check in it's as if he's never heard of the situation. I have zero faith he's ever going to get me that part. Run away from this guy. I can't recall ever having such a bad experience as a customer.