After my father passed away, I was left to handle his finances, including his taxes. He had been…read moreusing Randy Holson for years and they were already hired to complete his 2025 taxes. I assumed they would be helpful and understanding since I had just lost my father and his taxes were more complicated than a simple 1040. I was very wrong. Everyone I spoke to in regards to his taxes or asking for clarification was either rude, gave me incorrect information, or acted like I was an inconvenience to them. One person I spoke with was asking for things I didn't know about and/or could not provide and it obviously annoyed her. Our conversation came to an abrupt end when she simply ended our call with "well, FINE!" I will say I was never allowed to speak to Mr. Holson directly, so he may be a lovely person. His staff, however, are horrible. Additionally, no one ever asked for correct contact and bank information, leaving my father's bank info and his email address on the forms, all of which are incorrect as they have been closed down. When I contacted the office about that, I was told to go ahead and send it to the IRS and wait for them to send me a letter. Instead, I re-typed the 1040 with the correct info, so I'm not waiting months for a response. Do not use Randy Holson if you would like your things to be correct in the end or are looking for staff that makes you feel as if your business is important to them, or if you just want someone to be polite to you. I'm sure there are other CPAs in the Granbury area that would appreciate your business.

We strongly advise not seeking the services of Randy Holson CPA firm. Communication regarding…read moreimportant business decisions, including undisclosed changes to the business structure hidden within the forms, was woefully inadequate. We found it difficult to obtain clear and timely information about our tax filings and business affairs and many questions still remain unanswered. While the firm may have expertise, we would caution potential clients to ensure they receive full transparency and clear communication throughout the tax preparation process. we urge potential clients to thoroughly scrutinize all documents, demand full explanations for every decision, and consider seeking second opinions before proceeding with any tax filings or business structure modifications handled by this firm.