I have been seeing Dr. Wei at Edmondson Pike Family Practice for years, and I see Eric whenever Dr…read more Wei is busy or unavailable, and they are fantastic! Both are attentive, friendly, and really take the time to listen to all my concerns. I appreciate how they both consider my needs when creating a treatment plan, making sure I feel comfortable with the approach. They're knowledgeable, easy to talk to, and truly care about their patients. Highly recommend!

I used this clinic for about 4 years. Whenever I visited, I always got good service in clinic…read more Additionally, it is nice to have a walk-in clinic. But avoid their lunch hour as they completely shut down and you'll wait in the parking lot. Heaven forbid if your have a medical need during their lunch hour! Times when I have called on the phone, my experiences have been less than satisfactory. If I requested some record or document to be sent to me, I never received it. If I requested a a record to be faxed, it was never received. If I left a message for a callback, I never received the callbacks.

I have had really good experiences with this location! I'm usually called back pretty quick, the…read morefront desk is usually very friendly, and I've always been in an out pretty quick which I appreciate!

Office staff nice and nurse the practitioner was the problem. He was very brash. Did not have any…read morepositives, recommendations to refer me out. He was just this is how it is, now go. I did not feel heard or seen. Would not recommend the Brentwood location.

I came in 30 minutes prior to closing and I was seen quickly. The person at the front was so kind…read moreand had a bubbly personality. She was a great first impression. I didn't have to wait long at all to see the provider (Aira, a Nurse Practitioner), and the nurse, Sara, was really kind. I left with an answer to my issue, some prescriptions sent to my pharmacy, and was very happy with the quality of care.

After my 1 star review, after they lied and didn't even do a Covid test, after saying I could leave…read morebecause I never even spoke to a doctor... They try to charge me $232. And yes I even had I insurance. I am now going to be involved in a class action settlement with them, if you have been mistreated by AFC, kindly, let me know I've already contacted my lawyer we need to rid our streets of this kind of crime, and Ponzi schemes in the healthcare system, this is atrocious, avoid at all cost. This people need to be put in their place.

My experience was great, very nice people, very efficient, it didn't took long to waitread more

Avoid like the plague. I needed a new PCP and figured Sanitas would be as good a bet as any. Wow…read morewas I wrong. This place is horrific beyond words. The nurse attending seemed distracted and forgetful as to why I was there in the first place. She agreed to give me a temporary medication refill, but I had to basically stalk her to make sure it was sent to my pharmacy. Receptionists are rude and just seem to hate being there, and everything is filtered through an answering service, so you have to request a callback from someone in the office, which may take 48 hours. Not kidding. They're essentially forcing you to play phone tag if and when someone who actually works there deigns to get back to you. They referred me to a specialist and when the specialist asked for my records, I called to request them myself, and was told by them (get this) that I would have to MAKE AN APPOINTMENT (give them more money) before they would release them to the specialist. Which is illegal. I had to raise my voice to the receptionist before she finally relented and realized she couldn't find a way to weasel more money out of me. Don't come here for any reason -- this place is bottom of the barrel.

Usually my visits to Summit Primary Care and my primary caregiver there have been absolutely…read morewonderful. Unfortunately, their computers have been "down" for almost 2 weeks now. It's impossible to get a call through to either make an appointment or speak to someone because no one answers the phone. Our patient portals don't work because their system is "down". Not a very secure feeling when one is in need of attention or interaction from our primary care people. Very scary.

Staff are all very sweet. Absolutely love that the Doctors aren't snobby and actually treat…read morepatients and nurses with respect. The lab techs are very personalble and have great attitudes.

It was a very confusing experience trying to find which building I needed to be in. I was not…read moretold. They give you a suite number but you don't know that until you get in the wrong building. The inside of the complex had a lot of space and place to get a snack and to sit and rest before or after your appointment. The staff were so friendly and very helpful. I asked plenty of questions about where I would need to go when I come back for the doctor. I went to the imaging department today. Turns out this is on the other end from the doctors office.

My GYN of around 17 years suddenly retired a couple of years ago. Not a relationship you build or…read morereplace easily. And in today's political climate surrounding reproductive rights, I wanted to someone who give me my options for how to navigate without judgement and based on science. I found Samantha Bleull, MD. Her office staff was fast and efficient and welcoming. She was on time and I didn't have to wait. She was down to earth and really explained all of my options in detail. I am a hospitalist, but my speciality is not women's health or reproductive medicine, so I appreciated that. I was able to walk a few feet down to the breast center and they were nice enough to fit me in for a same day appointment for my mammogram. The front desk staff were so funny, congenial, and really lightened a day that could have turned stressful and heavy. The offices are clean and well lit. It is a LARGE space and could be perceived as overwhelming by some. There are several Vanderbilt specialities housed in this mall-type complex. There are several open waiting areas. A vending machine area with snacks, drinks, microwaveable foods, and microwave meals. Parking is a little hectic, but I didn't have much trouble finding a space. If you have more than one appointment, it is situated in a shopping center with several stores, and are near several restaurants and antique stores.

I was pleased all around. Very friendly. Very clean. No wait time. I made an appointment the same…read moremorning and was able to see the doctor same morning. I will definitely be going back and would definitely recommend to anyone. Very helpful asked and answered questions as well as made suggestions beneficial to my health. Thank You Dr.Cai & staff!

I have been to this clinic over the past couple of years. Dr. Cai is the best! I have a regular…read morephysician whom I now go to but. . .I had a health issue that dragged on for over 30 days. My current doctor just could not take care of it and literally said to me he didn't know what else he could do for me. 30 days of different treatments (that would be plural, yes there were multiple treatments) and nothing my current doctor did helped me. One visit to the Knolls Clinic and seeing Dr. Cai again within a day I was on the mend. And in 3 days I was well. So I have nothing but positive things to say about Dr. Cai and the Knolls Clinic. Thank you Dr. Cai. Richard Watson P.S. I will go to Dr. Cai again. . .

FULLY STOCKED, CAPABLE, AND EXCELLENTLY STAFFED EMERGENCY ROOM!…read moreI WAS SEEN & TAKEN TO MY PRIVATE ROOM IN UNDER 4 MINUTES! INSTANTLY MY CAREGIVER WAS IN AND CHECKING ME OUT (delaying the paperwork and insurance until the end of my visit); when this High Tech "George Jetson" Device, pictured Below, discreetly and swiftly gathered all of my Personal information. I was highly Impressed with the Many Tests they performed. An EEG, A Chest X-ray, throurough Body Exam, Temp, BP, Pulse, Oxygen levels, plus Breathing Treatments and more important things that I can't now Recall? My Final Diagnosis was my very 1ST COPD FLARE at a terrifying and dangerous level and They immediately Referred me to a Qualified Pulmonologist ASAP. Also Prescribed me my 3RD Btl of MEGA STRENGTH PRESCRIPTION COUGH SYRUP + A full Dose of ANTIBIOTICS + as Well as a full Dose of STEROIDS! OVERALL, I have NEVER BEEN TREATED SO PROFESSIONALLY AND THOROUGHLY, all in a very brief time span! I am beyond impressed with TRISTAR, [I will never bother or risk my health with the Subpar Treatment offered at WalkIn Clinics] I did remain quite ill with Continuing Bronchitis as well as a newer Upper Respiratory Bacterial Infection that hung w me for 22 straight days! I had to go through another 2 Full Rounds of ANTIBIOTICS plus another 2 FULL ROUNDS OF STEROIDS before I ever began to Clear Up. I have been Referred to a full fledged PULMONOLIGIST to find the real severity of all this.

I've used this hospital for the last 48 years (mainly since it's the closest to me)…read more I'll admit that in the distant past, I would have gone elsewhere for treatment, because there was a doctor in the ER who was pretty nasty, but since he left (about 10 years ago), they've improved tremendously. This hospital has literally saved my life on 3 separate occasions, twice for NMS (Neuroleptic Malignant Syndrome), and more recently, for DKA (Diabetic Keto Acidosis). I didn't realize my glucose was so dangerously high (over 1300, with an A1C of 13+), and it wasn't until I woke from a coma hearing someone telling me to cough as they removed the breathing tube, that I realized I was so dangerously close to death. They told me I'd been on a ventilator the last 2 days, and when I was brought in by ambulance, I was as close to death as I could get without actually dying. It was so close, that if my husband had tried to get me there by car, I wouldn't have made it. I was in A-fib, and comatose. I was able to leave 3 days later. The care I received was excellent, the doctors and nurses courteous and attentive. My only gripe is that my PCP doesn't have privileges at this hospital.