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    Harold G Butzer

    1.0 (1 review)
    Closed 7:30 am - 4:30 pm

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    5 years ago

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    Mastertech

    Mastertech

    2.8
    (57 reviews)

    Let's start with this company has restored my faith in humanity!!! Ryan came to my house in Moberly…read moreMo to give me a quote on my plumbing issues. I had already been quoted by another company. When amounts have commas in it I like to make sure I'm not getting ripped off. Ryan comes over I explain the situation I was having. He went through what he would look for and why he was doing it. It took him 3 seconds to find an issue with plumbing work I already had done. The brand new pipe that the other company had installed was not even attached!! He told me to call them up and I did. I was Out of my element with this request!! Well truth be told I was scared because they see people who don't know anything About plumbing a mile away!! Same way at the car dealership when you get your car worked on!! Ryan took over like we were family. He told them they had to make it right. He said you could see the pipe was not attached and you just left it. He handled them like a pro. Actually thought I was watching a superhero movie!! I was the damsel in distress and Ryan was Spider-man!!! He did not have to do that, he explained to them how to fix it the right way!!!! Then here comes Scott!! This man right here is AMAZING!! He watched them work, checked there work before they left to make sure they did it correctly. He is a wizard. He spoke to me like I did not deal with plumbing on an everyday basis . He broke it down, where I could understand what was going on!! He also made sure that I did not pay for service to be done right! He used the camera, showed me the problem!! He did not try to sell me anything. Gave me cheeper options and also said if I did not choose the company that's fine, he said that I could call him to inspect the work when it was done!! He just wanted to make sure that the problem was taken care of and I was treated like family!! I felt like they cared, I felt like they wanted to make sure the problem was fixed and I was happy weather I went with them or not!! I will tell you right now Scott should be over other worker bees. His knowledge and the way he speaks to you so that you understand exactly what's going on was amazing!! I will tell you right now if you go dollar general and buy a washcloth and it breaks down in a month or so then you have to go buy another, but if you spent a little more and bought a better washcloth and it lasts for years, you got your money's worth. I feel like every penny I spent today was worth it!!! Since they left I made sure that 15 people so far had there number. If you are thinking about this company you will not be sorry!!! I have not been so satisfied where I have given this big of a compliment in over 10 years!! Call them for your needs you will not be sorry. Also, I called the owner to tell him about the worker bees, he was so delightful. This company is amazing!! I will be telling everyone about my experience!! Also, for all you single ladies, older ladies this is the company you want. They don't lie, they are not trying to up-sale you, They definitely are trying to make sure your problem is fixed and done right!! Scott and Ryan are amazing I mean it!! When I talked to the boss, I got the same vibe!! If Scott is reading this I wish more people were like you. It was amazing how well you talked to me. How you took care of a situation and gave me all my options. I will make sure I tell everyone to use this company because of your kindness and take charge attitude. If Ryan is reading this thank you for going that extra mile. If you had not done that it would have cost me more money. I also liked how you made sure that the problem was solved and made sure your teammate knew what was going on. Which you were right he made sure I was taking care of!! There are very few people like you all anymore! For your kindness I will make sure I tell everyone about you guys, I hope you guys are overloaded with new customers!! Thanks Sara

    Absolute rip off! I declined the recommendation thank goodness. All the tech wanted to do was sell…read morehis service. He didn't care to check warranty first.

    Affordable Plumbing, Sewer & Drain

    Affordable Plumbing, Sewer & Drain

    3.0
    (2 reviews)

    I hired Affordable Plumbing Sewer & Drain to clear my sewer line. They told me it was done, but…read morewithin just a few days my drains were backing up exactly the same as before. The City of Columbia checked the line and confirmed the issue was still on my side, meaning the line was never fully cleared. I reached out to the company several times, but they stopped responding. I haven't been able to shower or do laundry for days. Any reputable drain company offers a callback/warranty, especially when the problem returns this quickly. Instead of fixing their incomplete work, they left me with the same issue and no communication. This has been extremely stressful and unsanitary, and I've received no support or follow-up. I hope they do the right thing and correct this, but as of now I cannot recommend them.

    Our basement pump clogged causing major plumbing issues and sewage flooding in our finished…read morebasement. Called Affordable after being told by Roto Rooter that no promises can be made to avoid paying Double! No promises could be made by Roto Rooter that they would even arrive at my home! Affordable showed up within 2 hours! I know for a fact no other plumber would have given me the price affordable charged me for all the plumbing and other services he did for me and my family! He had to return twice and showed up exactly when he said he would! Not sure why others say he doesn't return because that is simply not true. I highly recommend David and Affordable Plumbing!!

    Affordable Plumbing, Sewer & Drain Cleaning

    Affordable Plumbing, Sewer & Drain Cleaning

    2.4
    (5 reviews)

    Awful came out on an ER open. Everything just looked at. It said he couldn't do anything until the…read moreseptic was drained so he could see which lines were needing to be cleared. No work was done was a waste of time opened up my alarm on my septic that wasn't even the problem, I haven't got a bill yet and I don't deserve a bill because no work was done. It should've been come out as an assessment. He just looked at it and left very disappointed.

    Our floor drain for our washing machine and kitchen sink backed up in our basement. I reached out…read moreto several plumbers and this one returned my appointment rquest quickly. I thought I was lucky and was ready for them to come out. They arrived the next day - not in any type of work vehicle with signage and no uniforms. I showed them the drain and he had trouble getting the plastic guard out of the drain. He informed me he wouldn't be able to do it without getting the guard out and then walked back out to his vehicle complaining the entire way that he had "used the last of his cash to drive out here" and I "was a waste of his time". I asked them to wait as I was going to give them a check for $50 to cover a "service call". They entered my premises again without permission and somehow magically remove the guard. At this point they "attempted" to snake the drain. According to the gentleman he "wasn't able to go in through the floor drain due to a T in the drain". He then wanted to snake the main or the kitchen sink. I refused. I was pretty irritated with them after the nasty comments and bad attitude so I told them no and this is a drain we have had snaked NUMEROUS times by other plumbers WITH NO ISSUES. I asked for the bill - didn't receive any paperwork, nothing to sign, no invoice, and no receipt. They charged me the full amount $220 for NOT FIXING THE DRAIN. I paid the TOTAL bill with a check, which could be cashed immediately at my bank about half a mile away. Then called the main office and left a message so I could discuss the bad attitude and entering my premises without permission. A young lady returned my call and informed me they needed me to pay a different way because "they were having issues with their company checking account and it was locked". I told her no I wasn't doing that. I paid and he accepted payment, the check could be cashed at our local bank and since no receipt was provided this was the only receipt I had showing they were out. She did apologize for the surly behavior and him entering the home again without express permission, but then she got an attitude because I wouldn't pay a different way. They wanted me to make it out to him personally, give them cash, or give them my card number over the phone. She would "happily have him run back by". I told her no again and to not send him to my house because at this point I am concerned they may not be a legit business. I had to hang up because I was also attempting to work during this time (over an hour) and I had a meeting. I called back after my meeting and left a message they still have not returned. Since he didn't come back by I am assuming they either got the check cashed or will wait for the "owner to get the account unlocked tomorrow". So ultimately I had to call another plumber, so I contacted Roto Rooter. They came out within an hour. The guy looked at everything, had it snaked, a bill with recommendations written up, vehicle (with signs for the company) packed up, and his payment within 20 minutes. That cost me another $369 (well worth it). So I paid over $500 to have a drain snaked twice, once by someone who shouldn't be doing plumbing and the second by a professional! Crazy!! Will NEVER, EVER do business with this company again! But highly recommend Roto Rooter!

    Harold G Butzer - plumbing - Updated August 2026

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