Can't recommend this company enough. You won't get better service, quality and value from another…read morecontractor. Chad was awesome, he enjoys and takes pride in his work and it shows ! Chad replaced nearly all of our floors in our home and replaced our old countertops from 1973 with all new countertops with an epoxy finish that looks amazing and totally transformed our

These guys will misguide you on the work and damage your home then you will realize how much you…read moreare ending up paying. Be careful with these guys especially if they say insurance covers your damages (they damage things even it's not required, example :They cut carpet instead of lifting up and drying the carpet, Insurance Adjustor suspected that they cut to claim entire carpet as replacement), Also they will estimate very high to insurance company and insurance company will end-up deny your claim if they see even small logterm issue due to high estimates given to insurance. example: They estimated $17000 for me, but if insurance don't pay then it will cost you $7000 for same work, what is this called "cheating insurance company". Since your home got damaged so you no choice and you pay for repairs. I WANT TO GIVE NEGATIVE RATING BUT OPTION IS NOT AVILABLE.

Horrible customer service! After my husband called and explained our situation, Michael came out…read moreand spent an hour with my husband discussing the job and indicated he would be emailing us soon with a quote. Waited for SEVERAL days, with no word back. My Husband then tried contacting them 3 times!! The 4th time, he was told "My guys don't want to do the job, so I didn't put together a quote." So, exactly WHY do we not want to do a job? So, they don't want to do a job AND they don't even have the decency to call us back (with their tail between their legs) to admit their defeat. Would not recommend!

Dennis was great to work with. We wanted to replace the carpeting in the home we were moving into,…read moreand change 2 of the carpeted rooms to wood. This required matching the existing wood (15 years old). He searched and searched, coming up with a match so close you can't tell the difference. This plus reasonable pricing and timely installation. Highly recommend.

This company is wonderful. The staff is so knowledgeable and friendly. They are very prompt and…read moredetail oriented. Wonderful experience getting my new floors!! Great price and pleasant installers. Customer service was top notch as well. They certainly live up to their name "Above Board"

Stay away from these people!!! They've lied to me and cheated me out of my hard earned money…read more I ordered 500 sq. ft of Bruce, high gloss finish, hardwood flooring from these people March 31, 2015, to tie in with my existing floor. I first spoke with the owner, Andrew who told me he'd meet or beat Lowe's prices (1st lie) then he turned me over to his salesperson, Debra. She quoted me $3.29 sq. ft. for a satin finish, $4.65 for high gloss. I ordered high gloss, which is what I already have in my home. After the flooring was half installed, I could see the finish was satin. I called Above Board Flooring immediately, told them I didn't expect the hardwood to be torn up and replaced but I did expect to be given the $1.26 difference in price they up charged me for high gloss. They refuse to take repsonsibility, putting all the blame on Debra, who convienently doesn't work for them any more! I sat with Debra, in her office when she called Bruce directly on March 30, and inquired about the high gloss finish, and they assured her they could do it. I have my original receipt showing that 9 years previously I had ordered high gloss finish, Bruce flooring and now Above Board Flooring is trying to tell me Bruce never made a high gloss. They are refusing to give me the $1.26 per sq. ft I was upcharged for the high gloss finish and offered me only .40 cents per sq. ft. I've been told over the phone by both Andrew (owner) and Netta (receptionist in their Pineville location) 3 different times that Mark Bishop, the salesperson who took over for Debra, would be contacting me. That hasn't happned and I've received no refund. My installation was in mid June. I think they're taking advantage of this senior citizen.

Used them 2 previous years and was very pleased. Have called 3 times over 2 week timespan. Always…read moregot answering machine and I left message all times per their vm. Have ever heard back. Will not ever call back. Already told quite a few people my experience for 2026 since I had bragged the 2 previous years. I have a recommendation from a friend for another chem dry company which I am using!

Alberto did an excellent job cleaning our carpet and hardwood floor. He is very knowledgeable and…read moredoes not mind giving you information about the cleaning process.

We have been using Tony Solls at All Points Carpet Care for about 7 years now and are always…read moreextremely pleased with his services. He has cleaned our carpet, rugs, & furniture several times and everything looks fresh & brand new when he is finished. He is punctual & professional. I highly recommend him!!

Always does a great job, always timely and has great prices. Have used this company for years and…read morewould not consider using anyone else. Owner is professional an courteous.