Kent Davis was great to work with. Helped us pick out the floor that worked for us and pricing…read more that came with excellent financing.

Using Go Flooring for our floor installation was one of the worst decisions we have ever made…read more After spending over $38,000 on LVP flooring, they sent a crew of subcontractors who rushed through every aspect of the job. They destroyed my walls and tried to blame it on my dog, they chipped parts of the floor by dropping tools on it and just ignored it, thinking we wouldn't notice. They replaced the toilets without replacing the wax rings and after destroying the flanges holding the toilets to the floor. They did not have anything to capture the dust they created, leaving my entire house coated in a thick film of dust and debris. Now my flooring is buckling after less than 2 years because they left the glue from the previous flooring and just installed over it. The initial install was supposed to take 5 days and they rushed it, completing it in 2 days. They also went into rooms we told them not to due to our pets being in those rooms, even after we explained it was for their safety as well as the safety of our pets. They couldn't speak a word of English and were disrespectful to my wife and my home. Do not recommend unless you want numerous visits to fix and repair the installation due to substandard installation. Add to that the near impossibility of reaching an actual person to speak to about their horrible craftsmanship. If Go Flooring contacts you about installing your floors, hang up and find someone who actually does quality work!!

Excellent, excellent, excellent!! Three words to describe our experience with Ray's Carpet &…read moreFlooring. We needed existing carpet stretched in 2 different areas in the master bedroom and walk in closet. He even vacuumed the area after completion of this job. Then, he eliminated a major sqweak noise coming from a middle step on the stairs by finding the loose screw and replacing with fortifying screws on the wood. Professional, efficient, and fair pricing as well as personable. I highly recommend this business.

From the owner: Family owned and operated, Ray's Carpets and Flooring has been serving our community and…read moresurrounding areas of Kannapolis, NC making "A Wall-to-Wall Difference" since 1993. Specializing in all residential and commercial flooring, we offer sales and professional installation as well as many years of experience and knowledge to educate our customers in helping them make the best decision when selecting their flooring. Let us bring our showroom to you or come visit our showroom that is full of outstanding flooring options for your flooring project. No matter what you're flooring needs, we've got you covered. Let us floor you.. Contact Ray or Wendy today to schedule your free in-home estimate.

The carpet in our den had several large ripples and I was afraid someone would trip on them and…read morefall. The Carpet Medic came and did a fantastic job. Dawn and Kent were prompt and friendly. When I saw all of their equipment I knew the Job would be done right. We are very happy with the work they did and how smooth the carpet is- like new!

They did a fantastic job! That carpet is 11 years old and it looks great…read more I have a rental property and will diffidently be using them again not only for the rental but for my house as well! Thank you!

I selected this company to replace our floors after water damage based on my initial interaction…read morewith Fred, the district manager. He was attentive, knowledgeable, and took the time to help me find the perfect flooring match. Unfortunately, after the measurements were taken and my deposit was paid, the level of communication and customer service declined significantly. Updates were only provided when I reached out first -- there were no proactive calls, emails, or messages throughout the process. While everyone I interacted with was courteous, the lack of follow-through and communication created unnecessary frustration. On delivery day, no time window was provided. After calling to check, the truck arrived unexpectedly and damaged my mailbox without acknowledgement. After multiple attempts to follow up, I never got a response or resolution. The installer returned late the next day without notice or apology, and there was still no update regarding the damaged mailbox. Days passed with no outreach from anyone at the company. (The installer/ driver eventually replaced my mailbox about 6 days after the incident) The installation was also left incomplete, with visible nail holes and unfinished trim that I was not informed in advance wouldn't be painted (Pictures of "Completed" work). To date, I haven't received any communication or follow-up about these issues.

I had scheduled for Brian to come out to my home today for an estimate for flooring for my home…read more First he arrived 1:00 for a 12:00 appointment time then it took him over an hour to measure my downstairs, when multiple other companies have measured it in less than 30 minutes. He then came upstairs and appeared as though he did not know what he was doing at all. As I was working and speaking with a client he abruptly and very rudely slammed the carpet samples next to me as my daughter directed to come into the hallway because I had to go back to work and call a client because he took forever to measure my home, but he totally ignored her and walked into my office and slammed the samples next to me!!! I will never do business with this unprofessional company ever again. I am not sure why they feel like they can disrespect someone but that is not okay ever!!! Carpets To Go you need to train your employees on how to respect potential customers and their homes!!! This is a company I HIGHLY RECOMMEND NOT EVER DOING BUSINESS WITH!!!!!! I wish I could give them Zero stars!!!!

We have had a terrific experience with Gustavo and Neo Flooring. Gus has been very responsive, took…read moreour concerns seriously and offered very good guidance as we waded through the huge volume of available carpets. After installation was complete he returned to inspect everything and went above and beyond to ensure our home was clean and in order to our satisfaction. David and his helper did a great job installing our carpet. They were very careful carrying long and heavy rolls of carpet through our home and upstairs (which included a very tight turn) without making a single mark on our newly painted walls. Our master closet had many contours along the bottom of our custom shelving units and and they tucked and fastened the carpet seamlessly. At the end of a long day they took the time to throughly vacuum all of the carpet AND cleaned up every little "fuzzy" off of our driveway (where they rough-cut the carpet prior to installation). We have been so delighted with our experience that we've decided to have Neo Flooring provide and install additional runners and an area rug to cover parts of our hardwood floors. We would highly recommend Neo Flooring!

We had the carpet done up stairs and some hardwood done downstairs. Stained matched current wood…read morefloor perfectly. Wonderful customer service! Very thorough from start to finish. Would highly recommend!

We are truly happy with our decision to purchase our new carpet from Discount Carpet Warehouse…read more This selection was a very important part of our whole house remodel. We looked at all types of flooring for our upstairs. We settled on carpet, then started the search for a vendor we felt comfortable with. I stopped in on several retail outlets and of course the Big Box stores. Discount Carpet was one of the first places I shopped, after 3 months of comparison I still couldn't beat the consultation, concern for our needs and the price we were quoted by Discount Carpet. Israel was our consultation, patient and we'll informed. Israel came out and measured our upstairs at no charge. We worked well together through the entire process. From start to finish it was a great experience, we've already recommended them to friends and family.

Called for their free estimate and they charged me $35. Then they didn't call me back, so I called…read morethem. They were very rude and wouldn't give me the estimate or the square footage. I wouldn't recommend this company. Zero stars