My name on file is Sarah somes the doctor went out of her way to understand why I fell and got hurt and treated both my arm and what caused me to be dizzy. Been here with my husband and also wonderful care. Compared to Milford this place is heaven and I would travel the extra way to get better medical care. read more

Walked in recently after experiencing some abdominal pain. Couldn't have been more satisfied with my experience over the next several hours. Beginning with my check-in, everyone was polite and pleasant and very helpful. Nurses Jen and Stella were awesome and are each a credit to their profession! My MD Maria was great too! Very accommodating, upfront, and professional. Even the techs and staff who helped me during my visit were fantastic. I have no problem recommending this care center to anyone in need, and I won't hesitate to visit in the future. read more

The type of care here is horrible. I was brought in by Ambulance and needed a medic who clearly didn't know how to get IV in the arm driving on bumpy roads, um shouldn't they at least know how to do this? Clearly not.. because they must have stuck in 8 times and then the ER I have no clue, but I have the biggest bruise on my left arm.. they didn't even see that I surgeries on that arm.. totally discharged that one.. read more

Harrington HealthCare - My left arm after being poked by them. Yes I dehydrated but totally not called for leaving an ER in more pain.. - Hospitals Near Me - Webster, Massachusetts

Worst hospital in America! Incompetent slow and can't meet medical standards as faras staff

Every time I have been here it has never ended well. The staff seem to hate their job and while doing so they treat their patients like absolute shit. My brother was just there and they talked about posting him all over Facebook and he was yelling because something was hurting really bad hence why we were there. The officer did in fact tell him that if he kept screaming he would have to be escorted out while in pain may I mind you. Did not offer anything to help the pain and did not do any tests or examinations. Talking about posting a patient on Facebook is disgusting. Every front desk worker I have ever seen there seems to have an attitude problem as well and does not put a pep in their step when clearly a patient is in pain. I have had issues of my own where they are disrespectful and treat me like shit and do not do their job properly. I wish no one would bring anyone here until they get better staff or someone who is competent enough to empathize with patients. I will say the only good experience here tonight was the security guard who checks you in at the door. He was very sweet and I wish I got his name. read more

In my opinion they could improve drastically on a number of factors. I've been going to Harrington for over 5 years up until September 2024 So many issues with them I don't even want to write it all here and get myself all worked up & angry again.. I was seen for an almost 2 years before I was told I owe them a couple thousand dollars for all the co-payments and tests ordered by the doctor that I took. How this is even possible idk. I understand a lot of people are on mass-health there but unfortunately I am not and how they didn't know that after I've been checking in and out for 2 years is just insane to me, and there's nothing I can do about it except having to pay it all. That's just 1 of the issues I've had. I've had a few different providers over the 5 years being there and 2 of them were great & really cared for the patients (Kristine) she left the company and I can see why. She was great i really miss her. The other person that was helpful to me and that's Diana!! She went part time / retirement. All the other providers I've personally seen it felt like I was just a number they don't know me nor do they want to. They want to sign you up for all different classes to attend( that I don't need )and tell me it's mandatory that I go to the class in order for her to refill my medications plus every appointment I went to I was told how strict things were now that they were taken over by UMass. I had to reschedule for 1 missed appointment which was a Wednesday and I called to try to do that and was sent to someone else who proceeded to tell me I can't reschedule because I am on a 6 month suspension. What???? It's so wrong idk how they can treat people like this especially when my "doctor went out for a surgery and was supposed to return in 6 weeks and stuff happens I understand that and she was out for 6 months. I was never seen in that 6 month period I got a call to schedule 1 appointment and got a call the next day because they had to cancel it. Then she comes back and suspended me for missing an appointment because my son was sick. Sorry so long this is only some stuff that I've dealt with. Be careful and choose wisely because it's up to us to advocate for ourselves!!!! read more

Worst experience ever! I'm still in a lot of pain. Doctor was arrogant and rude, with a big ego. He didn't listen to me, instead he made a assessment in a matter of seconds. Everything is "strep throat," even when you tell them repeatedly that they already tested you for that on numerous, previous occasions! Obviously strep throat doesn't last for months upon months, yet this is their assessment. Spare yourself the added stress and find yourself a hospital where they actually show compassion, and respect to their patients. Also, the staff talks negatively about patients loud right at their desks in the hallway for all to hear. Not considerate at all! I hope the board of directors sees how many horrible reviews is coming from that hospital, and acts immediately on ALL patients behalf! They are running this hospital into the ground. Hope this helps. read more

I went to this hospital after I was injured in the Danskin Triathlon. In the last tenth of a mile of the race I stepped in a pothole and dislocated my ankle. I finished the race! haha. and then was taken by ambulance to this hospital. I was in excruciating pain but was not complaining. I cooperated with all the medical personal and was pleasant. From time to time I had a few tears as the pain overwhelmed me but for the most part was quiet. Now I feel the need to say that I am no wimp. I finished the tenth of a mile with one food perpendicular to my leg. Without even coming over and consulting with me, the ER doc prescribed motrin and an ace bandage. HOW CAN YOU MAKE AN ASSESSMENT WITHOUT SPEAKING WITH THE PATIENT AND LOOKING AT THE LEG IN QUESTION!?!??!?!?!? At that point, I got upset. I was really hurt.. CLEARLY or they would have let me be driven in a car to the hospital. So I asked to speak with the doc. At this point I had tears rolling down my face.. However, I was not hysterical or mean. I simply said that I felt that my pain was greater than motrin could help with and asked that I be prescribed a pain medication JUST FOR THE NIGHT so I could sleep. He proceeded to lecture me that 1 out of 4 'my age" (I dont think he realized how old I was) was an opiate ADDICT. OK. THAT WAS IT! I I asked for ONE PILL of pain medication for that night only. And in other injuries have refused or thrown out pain medication. I am an adult, an athlete and someone who works in a hospital. He had no right to make an assumption. I dont think opiate addicts are triathletes. Just a guess. So I told him that it was insulting and reiterated that I would just like to be comfortable for the night. He said "Whatever, I'll give you 6 pills and thats it! " and then in a contentious tone "Just stop crying" WHAT!?! I am in an ER after running a Triathlon. In pain, and overtired and the doctor is not listening to me and insinuating that I am trying to bamboozle drugs out of him I thought Erin M and Ian F were going to snap, as they had the right to. So we left. The follow up? My primary care physician was laughing hysterically at him. The prosports orthropedic surgeon said I should not have had an ace bandage on at any point. It caused more harm than good. I now am on crutches with a cast for 4 weeks. THANKS HARRINGTON HOSPITAL. note: The desk staff and the nurses were lovely to me and very helpful read more

After a fall wherein I injured my arm, I reported to my Primary Care Physician, who sent me to Hubbard for xrays to check for potential greenstick fracture in forearm. The injury occured on Monday, March 14, 2011. Xrays were done at Hubbard Tuesday, March 15, 2011. It is now Monday, March 21, 2011. I have been in pain for A WEEK. My doctor's office STILL DOES NOT HAVE THE RADIOLOGIST REPORT, despite repeated attempts from his staff to procure it. They were given several excuses, among them (on Thursday) that the report had not been signed by the radiologist. When I called Hubbard's radiology department this morning, I spoke with a woman who identified herself as Amanda. Amanda tried to tell me it was sent. I told her she was lying, I was sick of the delays, and that I wanted to speak to the head of radiology. I was put on hold, never got to talk to dept head. Was told by Amanda she would fax the report to my physician. They still haven't received it. Thanks to Hubbard Hospital I'm typing this with a dictation device, I STILL DON'T KNOW IF MY ARM IS BROKEN, A WEEK AFTER INJURY. If you have any kind of urgent care or emergency situation, DO NOT DEAL WITH THESE PEOPLE. Do not give them your commerce. They would let their own grandmothers rot in a corner. Compassion? No. They have none. They are lazy to the extreme. If I could find the right names, I would be reporting them to the State Medical Board right now. read more

If I could give minus 1 star I would. I had to go to the emergency room for what turned out to be a fractured tibia. The care was fine. My problem is that for 3 weeks now I have tried to get my medical records. No one ever picks up the phone, and the message states that you can fax your request or leave your name and number for someone to call you back. I have called 4 times, leaving my name and number each time (including one to the Director's office) to no avail. I have absolutely no confidence that faxing my request, at this point, would get anyone's attention either. I have insurance that will only pay my claim with the information that is included in the records. I'll think twice next time. read more

I can't say enough about this hospital if I could post ten stars I would Ben to the er 3 times was taken right in and tended to right away I was in and out in 2 hours this place is the best I would like to thank the nurses and the doctors you guys rock read more