1. Harrisburg Funeral & Cremation

    1. Harrisburg Funeral & Cremation

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    Concord, NC

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    Harrisburg Funeral & Cremation

    5.0 (4 reviews)
    Open Open 24 hours

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    9 months ago

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    6 years ago

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    8 years ago

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    Hartsell Funeral Homes

    Hartsell Funeral Homes

    3.7
    (6 reviews)

    Error made on Death Certificate with Zip Code. CONCENTRATING on deceased and I missed it Paid $15…read morefor corrected DC and another $50 @Register of Deeds Office. $65 for 5 certificate GLORIA

    I am very disappointed in the actions of management and certain staff members at the Concord, NC…read morelocation. Lack of communication between employees became an issue from beginning to end for my grandfather's funeral arrangements. We were working from out of state to transport the body back to Concord where he had prearranged his funeral needs with Hartsell years ago. I was never assigned a funeral director so each time I called for assistance I had to speak to a different person resulting in no one making notes in his folder or passing along pertinent information to other staff members. I had to repeat the situation again and again to each person who took my call. After the death of a loved one you should not have to feel responsible for making sure everything is done properly, at some point you would think you could leave it in the funeral home's hands. After so many miscommunications with staff we had lost all confidence in Hartsell and the family followed the hearse to the church to make sure it arrived at the right location. That is sad. To top it off they ran the obituary in the newspaper a week after the funeral, another error on Hartsell's staff as the newspaper had it on time. With so many things going wrong at one funeral how can this place stay in business?? I hope other families did not experience what we did. I know they have been around many years and are very reputable but the lack of management stepping in to assure us they would get it right NEVER happened. As my grandfather was a retired fireman I have to say the Concord Fire Dept. stepped up to the plate and did an excellent job at honoring him. THEY were truly the professionals. I'm giving 2 stars for the other employees who were very apologetic and knew the situation couldn't be fixed but offered their sympathy and respect for the family.

    Harrisburg Funeral & Cremation - funeralservices - Updated July 2026

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