Installed $8000 worth of carpet for my elderly parents. Has many flaws and seams showing. They…read morewon't replace it and so far the guy that is supposed to come fix it is a no show. It's been almost 6 months . We pointed out the seam as they were installing it and they said that was "normal " we said no so they called Dave to come look at it and he told them to continue with the installation and that the seams would flatten out . Now they won't answer calls but they are threatening collections . Calling get Gethart I guess ! I would not buy carpet from these guys for my dog house !

They put carpet down @ end of June 2017 had a flaw all the way across the room. They said they…read morewould replace it, well 8 months later and so many calls that went unanswered and the rudeness when they did speak to us was terrible. They wouldn't even answer the phone and they never called back. Finally talked to our lawyer and then called their headquarters and told them we had talked to a lawyer and that we were going to get Gephart from the news involved. They call right back and said they had been trying to get ahold of us which was a lie. Said they had the carpet in the warehouse, which they had told us earlier that they had to get ahold of headquarters to see if they were even going to replace it. We had ordered and paid for the top of the line in the carpet we wanted but this replacement is not the top much less dense and plush and they did a poor job of the finish work, raw edges etc. I would never use them again.

Avoid Abby Carpet of Logan at All Costs…read more First, they failed to measure the appropriate square footage. As a realtor, I know this is simple math. Because of their mistake, we had to wait an additional week or two for them to come back and finish reinstalling the flooring. Second, when we called to pay our invoice, the customer service was shockingly unprofessional and rude. Third, their invoice was incorrect. They argued with us on the phone, insisting we pay more than what we were originally quoted. Clearly, integrity is not a priority for them. Just go straight to the installers--they were phenomenal. But Abby Carpet of Logan? Their service is terrible. Do yourself a favor and stay away.

Had a great experience with them. Small job, needed the stair redone. Price was much better than…read moreexpected and they installer did a phenomenal job and quickly to. Very grateful to these guys for all they did today, and oils highly recommend.

My wife went in today to ask a simple question about our carpet that was installed a few years ago…read moreand was treated like crap. The guys name was Bubba, and he wasn't very polite with her. Our carpet has ripples all over and needs to be stretched out. Apparently they only waranty the installation on carpet for one year, which wasn't a big deal but the guy was an Ass with her the entire conversation, before he even knew what was going on. The company has new owners I guess from when we had our carpet installed, maybe they just didn't want to deal with an old job? Who knows, but there was no reason to be so crappy with customers. I will definetly be going with ANOTHER carpet company and NO I wouldn't recomend them to anyone. All the reviews should have the option for ZERO STARS!

We were looking for flooring for our basement and these guys did an incredible job from start to…read morefinish. Our salesman was incredibly knowledgeable and efficient and provided us with all the information we needed to make the best decision for our home. The installers were on-time and took great pride in doing the job right. They cleaned up as they went and left us with beautiful flooring, perfectly installed that we are very proud of.

When it was time to refinish the hardwood floors in my home, I had a hard time finding anyone who…read morewould do the work. Marty Bergsjo was prompt, courteous and had a good price. When it was time to do the job his team showed up at the appointed time and got to work. The end result exceeded my expectation. My floor looks better than it did when it was new.