Friendly and helpful staff. Save me money on my business and personal insurance policies.read more

Terrible customer service!!! Do not use this agency. One of their agents, "Nick," promised to…read moreprovide a quote the next day. When I followed up 2 days later, he promised to call me back in an hour. Completely ghosted me. If you need insurance, I recommend you go elsewhere. Btw, this is the first negative review I have ever written.

Hiring The Public's Adjuster was the smartest move we made after our insurance loss. Todd Moler…read moreknows the policies, knows how the insurance companies operate, and knows how to push back when they try to lowball you. Todd walked us through every step of our Cincinnati Insurance claim -- the deductible, the depreciation on our older kitchen, and the holdback structure where the insurance company pays the bulk up front and releases the rest after the work is verified. Everything was explained up front, including his fee. Professional, responsive, and genuinely on the homeowner's side. Lisa in the office was great to work with too. If you're staring at an insurance claim and feeling overwhelmed, call these folks. Five stars.

I wanted to extend a huge thank you to you and your company for helping me and my husband with our…read morerecent bathroom flood. Mike quickly responded to our call and was with us every step of the way. He was there both physically and emotionally throughout the entire (year long) process. Mike was available 24/7 and was able to answer all of my questions and explain the process thoroughly. He worked tirelessly with my insurance company even when they were being unreasonable. I would highly recommend your firm (and Mike) to anyone seeking advice on insurance claims.

I don't hesitate to recommend Nicholas MacMan - he goes above and beyond to answer questions, and…read morehelp you figure out what insurance is available to fit your needs. Great family owned business.

I used them for a couple of years. The father, who runs the business, is not responsive and is…read moreimpossible when it comes to returning phone calls. He was incredibly rude and sarcastic instead of apologetic about taking forever to call back. He also has a voicemail recording in which he bores you with sports scores and weather as if anyone wants to listen to that when they are stressed out from dealing with health insurance issues!

Park City Insurance group has handled my auto,homeowners and life insurance for 15 years…read more John Delvecchio is extremely knowledgeable about the insurance industry and has looked out for best interest several times. This day and age insurance companies are buying each other,merging and it can be very confusing. John calls me with updated info of what's going on and what I should do. He has saved me a lot of money because of his diligence. Over the years I have bough and sold 3 homes and have had different cars like everyone else. Every time one of these changes happens John and his associates have made it easy. 2 months ago I needed my windshield replaced on one of my cars. I called Park City to ask who I should call and what steps to take to have it fixed. John said he would set up everything and he did. I was very busy with my job at the time so it was great I didn't have to call the insurance company and wait on hold. There are fewer and fewer businesses that take the time to provide good service. My wife and I are very happy to have John Delvecchio and his staff looking out for us.

The principal owner at Park City is the least professional person I've ever dealt with in the…read moreinsurance industry, and I used to work in the industry for 8 years. Last year I went to John for a renters policy on a 2 family dwelling. He put with me with Utica First for a great price and coverage, everything was perfect. He told me I didn't need to pay anyhting and that my mortgage company would take care of it. He even offered to have that straightened out directly with the mortgage company. Ultimately he sat on it too long and the initial bill never got paid. Then Utica cancelled me for non-payment and refused to let me go back. I went to John and he claimed it was my bank's fault for the insurance not getting paid. I was going to write a letter to the insurance commissioner last year but decided not to because John promised me that I could go back to Utica after I had the policy in tact for a year. So I let it go initially and approached the situation again this year for renewal. John told me when I called back that Utica will NEVER take me back because once you get cancelled for non-payment that's it, they don't reconsider you. So now I am stuck with an unfavorable market and the premium is double what I was originally quoted with Utica. So I said to John "Hey John, you know what, you really screwed me last year with the whole billing situation". John flew off the handle and started acting belligerent, told me to take my business elsewhere and even said "you're on the preferred list, I prefer you get the hell out of here". Overall, John proved again that he is not only incompetent as an insurance producer but he is also extremely pompous and arrogant and refuses to acknowledge his own mistakes. This year I am filing a complaint with the insurance commissioner.

This was our second round of financing working with Jay and team. Jay provided a high level of…read moreengagement, and education throughout our process. His team, including Liz Eckman, fielded countless calls from us throughout our process, and were always willing to spend the time helping us get comfortable with our purchase. Not only this, but the team was also able to help secure our loan in record time. We can unreservedly recommend Jay and team. Thanks.

Dave and David were true professionals. Had to find a tax attorney this year and was recommended to…read moreATAX. Service was completed promptly and at a good value. Would recommend ATAX to anyone looking for tax help.

Outrageous pricing and poor customer service. Will not…read moremeet h and r pricing . Poor quality and David f never in the office. I was totally unhappy

Once again, excellent customer service, kind, helpful, clear communication for my families…read moreInsurance needs. We have been with this teams office for over 10 years. Thank you

Called regarding my car insurance bill. The owner Tatia was both unhelpful and unfriendly.read more

Every encounter with this office is always pleasant and professional. Mr. Bita and his staff seem…read moreto always have an answer for any question that I have. Thankfully, this visit was not for an accident but more because I was looking into buying other investments and needed to know exactly what type of insurance options I had. His staff booked me an appointment and answered all my questions. I would recommend Statefarm for any insurance.