Terrible HOA board members. Especially MIKE who owns many of the units! He gets whatever he wants since he's on the board and makes every other resident (even owners) feel unsafe and out of place. I've lived and owned my condo for 18 years and I have experienced the worst times of my life at one of hartsville realty properties. They are no help at all and don't care about people and it's just a nightmare to deal with. DO NOT RENT FROM MIKE!!!! read more

Like other people on this page, I had to pick one star or else I would've picked zero. Hartsville Realty is an absolute mess of a company that will use their chaos to steal, lie and cheat you out of your money and leasing rights. After a year as a tenant, we received mail from the Department of License and Inspections stating that the building and unit we were living in was not up to code. That's right, the unit they've been charging us to live in wasn't even in code for 4 bedrooms, but rather 3. So Hartsville gave us one option which was to kick out one roommate with minimal information about why they have to leave, where they are going, and what the future holds. Upon moving out the tenant that chose to leave - the apartment they sent him to was occupied by another tenant that was unaware of any of this. Imagine, using keeps to get into someones apartment to move in - that doesn't even know you're moving in! It's insane stuff. This isn't even close to the end of it as Hartsville attempted to take 93% of the security deposit, initially stating that we would have to argue that with the contractors, and then switching and saying we needed to talk to the building owner, and then having to talk to Ed - in which he still didn't have a clue what apartment I lived in (after stating it in every email) and what numbers were under what charges. Over my time dealing with this company, I had to regularly email and call 4 different individuals, which not one had any legitimate or valid information available within 24 hours. Unless you want to deal with sketchy landlords, eviction notices from the city and crooks handling your money - I'd recommend looking into other companies first. read more

Hartsville sold our house quickly and for well over asking price. The staff was absolutely wonderful. I look forward to working with them again when we sell our rental property this summer. read more

First off let me say that the only reason this has one star is because I was required to pick something. Dealing with this company seriously makes you want to punch someone in the face!!! It is beyond frustrating just trying to talk to whoever answers the phone. Every time I call I get a rude, sarcastic person. They have hung up on me, cut me off mid sentence, had a conversation with other people in the office about something unrelated while I'm trying to explain my call, transferred me to voicemails, ignored my voice messages and never return calls. The web page is slow and outdated. The way they process they're billing is completely unorganized and mid handled. I have my account set up to pay 5 days prior to the first. I always pay all my bills in advance and dealing with these people is an absolute horror. I am responsible to pay water. One month I received the bill late, the next I received nothing at all, then I received an e mail asking me to pay and no bill. And every communication is sent to me late and maybe 1-2 days prior to it being due! I wonder how it will be next month???!!!! Overall the service is awful and I would not recommend this agency. read more

HORRIBLE customer service! They initially sound friendly and responsive to your calls when you are about to sign up with them for property management. After you sign the owner Walt and rental personnel Erin drop off theface of this earth. They also found me a bad tenant that didn't pay on time and was consistently late. When asked to evict they drag their feet and the tenant even stayed beyond their lease. Emails and phone calls are consistently ignored until recently they hired a nice responsive gal Roxanne. She handles the maintenance side now. Look else where folks. read more

If I could give zero stars I would. This has been the most frustration experience of my entire LIFE! Their response time is pretty much non existent. It's all a matter of when they feel like getting back to you. We have had issue after issue and the only one that was resolved in a pseudo timely fashion was when our hot water heater burst. However, it burst after we had told them repeatedly that there was an issue with the heater and they insisted that the problem what coming from a roof leak. At the time of the emergency, we were unable to contact anyone and wasn't contacted by anyone from Hartsville until the next morning. read more

absolute worst realty company of all time. we had a leak and called and they never returned our calls or helped. they stopped taking our trash to the curb (which was in the lease) which caused our house to get roaches. very unprofessional service, BEWARE! #scumbags read more

Same as below - if I could leave ZERO stars I would. I don't typically leave complaining reviews, but I had such a horrific experience with them as the property management of the home I was renting. First, no one met me for a walk through before move-in and treated me disrespectfully, expecting me to move in when it was most convenient for them (I was travelling from NY so coming 2 days earlier wasn't an option). Upon move in, apartment was filthy dirty, still had old junk in the basement, and food in the fridge. Within the first week we realized the heat was not working upstairs (in November), the front door did not fully close, broken ceiling fan, clogged garbage disposal, the list goes on. I went back and forth by phone and email for TWO WEEKS with nothing getting fixed. I finally had a lawyer approved complaint letter sent by certified mail and a contractor finally showed up. After that, I dealt with them as infrequently as possible. read more