Team did a wonderful professional job. Crew was on time and left our yard immaculate with a…read morebeautiful new fence!!! I highly recommend Fence Me In !!!

***Update 3-28-2023****…read more They have fixed the gaps by adding a board to the bottom of the fence where there were gaps. ****update1**Fence Me In has contacted me again and offered to put boards across the bottom of the fence to close the larger gaps free of charge. While I would have preferred to have the fence looking nice and clean and done properly the first time, at least they have responded with a solution that doesn't involve me paying money to fix their error. ____ Fence Me In installed a privacy fence at my house a year ago. Long story short: They did not put the fence all the way to the ground: in places it appears they piled dirt around the bottom of the fence to hide how much of a gap there was. That dirt has settled over the year, leaving significant gaps at the bottom, some as much as 6". Basically my dog has figured this out and is squeezing under the fence-- and she is a 65lb lab mix. I reached out to Fence Me In but it took awhile to catch up with them. In the interim, I put some wire barriers around the bottom of the fence to keep my lab mix from squeezing under it . It looks pretty tacky and has been pretty pricey to do. I am disappointed in the quality of work, the lack of responsiveness, and the danger to my dog. She has gotten loose several times while I dealt with this. Finally spoke to the company. He basically told me that a dog eared wood privacy fence is supposed to have 6" gaps if the property grade changes from front to back or side to side. He then offered to charge me to put boards along the bottom of the fence. I've had fences installed in mountainous areas where the yard drop off was much more dramatic than this. Those companies did the work to make sure the fence went close to the ground. I advised that they should have asked me what I wanted instead of piling dirt up to hide the gaps. He said well, we would have had to cut each board and charge you for that to make it ground level on the bottom. I feel that they should have given me this option. I have a cousin in the fence business in another state and have installed fences in four houses. Never had a problem like this.

Exceptional communication, very responsive, on-time, thorough, knowledgeable and professional…read more Definite recommend.

Was supposed to come to my house for an estimate to replace my fence and never showed up…read more My car was in the garage for an inspection so I had to Uber home from work an hour early for someone that never showed up..

We had a great experience with Sam's Fence! They made our 6' wood privacy fence dreams a reality…read morewith easy financing, fast customer service, and a pro install. The crew that came to install the fence were young guys but super experienced and motivated, and it was done in 3 days despite being the middle of July They left the yard clean and the fence was perfect. I can't recommend them enough, it's excellent value for the money.

Another company offered to do our encapsulation for a lot cheaper but gave us the runaround for…read moremonths, lied to us repeatedly, and never got the permit to do the work. We were so frustrated! We figured out that our county's website has a record of all of the permitted work done in the county in the last 3.5 months, and you can sort by project. It also lists the sq footage of the project and the cost. We could see that Kefficient had done the most permitted projects in our county and they had a fair and competitive price compared to other companies who got their work permitted. We ended up deciding to work with Kefficient. What a world of difference! They quickly got a permit and did the work and had it inspected and it looks great. What a relief after such a poor experience with a different company!

competitive bid, conscientious, hard working team who got it done in exactly the amount of time…read morethey promised and my floors are no longer squishy but firm and solid....great workmanship but slow communication from home office.

I decided to wait before posting a review based on some of the other reviews here, but feel enough…read moretime has passed to provide a meaningful review. Willie Hicks had done the drive of my neighbor, so I had an opportunity to see their work and the results. Based on that I contacted them. First, they were friendly and timely. This was followed by what I felt was a reasonable price. And it ended with a final product that might be just a smidge from perfect, but it still resulted in a very good final outcome. Based on my experience, I definitely would contact Willy Hicks again, if the need arose.

Call Willie Hicks he showed up did what he said he was going to do awesome job Willy these guys are…read moreprobably the best paving contractor that I've had to work for me done hundreds of jobs highly recommend him he's on time prompt and says what he says he's going to do leave 3 inches of base coat topped it with 3 inches of surface cool nice job will he

If you are looking for a straight fence and professional customer service, do not hire Hurricane…read moreFence. My husband walked the property with the project manager before installation, discussed corner post and the placement of the single gates and then left. There was no mention the double gate could not be centered, and the fence posts would not be installed in a straight line. I sent an email the following morning expressing my concerns. I was told they always move the gate towards the house if utility lines cause an issue. We had the double gate installed for a trailer. It does not make sense that we would want it moved away from where the trailer is parked. The project manager came out to inspect and said both issues could be resolved. I received a call saying I would have to pay for corrections. Over the past 3 months, 3 site visits, at least 9 emails and 7 conversations it has been suggested that the top rail was bent but posts were straight, so it just needed to be replaced or the "frost heave" and extreme cold temperatures shifted the concrete footings. The newest revelation is that the fence was installed per the contract where the top rail follows the natural contour of the land rather than running in a perfectly straight line. This is not mentioned anywhere in the contract. In fact, the layout on the contract clearly shows a straight line and states that the fence will be installed following the flow (fence will be uneven at the top). They are also saying my husband approved the curvature in the fence and double gate location. Neither is true. If the fence was installed in accordance with the contract, then why was approval needed? If approval was given for the gate (or the fence line) it would have been their first response 3 months ago.

We decide to use a fence to protect some of our favored plants from the local deer population. My…read morewife checked on a few places with no luck. A friend had recommended Hurricane fences here in Richmond area based on their good experience. They had a great guy come out, look at what we were looking to do, provide a picture to verify with us and sent us an estimate that we were happy with. Several days later another guy came by to verify prior to everything and told us when the build team would be in. Three guys came out later that week and completed it in two days for us, including a gate. These guys worked hard, were professional, friendly, and did a super job. No complaints - really happy for the job they did at the cost.

Our experience building with Mitchell Homes was exceptional from start to finish. Building a home…read moreis a huge milestone, and the entire team made the process smooth and enjoyable. A special thank you goes to our Construction Supervisor, Tim Johnson. Tim's professionalism, communication, and attention to detail were outstanding throughout the entire build. He was always available to answer our questions, kept us informed every step of the way, and truly cared that every detail met the highest standards. His dedication and pride in his work gave us complete confidence throughout the entire process. We would like to sincerely thank Scott Sleeme, CEO of Mitchell Homes, for taking a personal interest in our project. His willingness to be involved and ensure we had a positive experience speaks volumes about the company's values and commitment to its homeowners. That level of leadership and genuine customer care is something you don't often see and made a lasting impression on us. A heartfelt thank you goes to Angi Pearcy, who took on an additional role to help with our design process. Angi was wonderful to work with, her expertise, patience, and thoughtful guidance made selecting finishes and personalizing our home an enjoyable experience. She truly listened to our vision and helped bring it to life. The craftsmanship and quality of our home exceeded our expectations, and it's clear that Mitchell Homes values excellence, integrity, and customer satisfaction. We are beyond grateful for our beautiful new home and highly recommend Mitchell Homes to anyone looking to build. Thank you to Scott Sleeme, Tim Johnson, Angi Pearcy, and the entire Mitchell Homes team for helping make our dream home a reality. We couldn't be happier with our new home and the experience from beginning to end. Mary Gay

As a 100% VA-disabled veteran needing ADA-compliant features, if you value your time, money, or…read moresanity, do NOT build with Mitchell Homes--especially if you want anything beyond their bare-bones, builder-grade models. Their marketed "simple, affordable, no-down-payment building on your land" turned into 8 months of mismanagement, opacity, endless excuses, and zero progress. If you have not yet read JC's Google review of Mitchell Homes (Richmond), he articulated our experience very well. We signed in May 2025 for a custom AVA Farmhouse: $464,025 base + $393,202 in proposed upgrades = $857,227 total. 8 months later--with no finalized plans--we paid $16,641 just to walk away in disbelief. From day one, we did Mitchell's job for them: hand-delivered a redlined 24×36 AVA plan with numbered additions, provided multiple well/septic contractors, and clearly requested structural/ADA upgrades (e.g., 3-ft ADA doors $3k; zero-entry shower $9.2k). Despite weekly follow-ups, every inquiry led to new questions. Windows took over 4 months to finalize despite day-one specs for black-on-black casement. Repeated mistakes triggered redraws week after week. We quoted Pella/Lowe's prices ourselves--within $2k of their "in lieu of" costs--which left us unable to explain the pricing through normal errors or standard builder markups. Our original sales rep was fired. Then, cabinet prices ballooned from the advertised $48,000 "Gourmet Kitchen" to $104,344 all in (excluding appliances). After objecting, an EVP got involved and offered $55k for kitchen cabinets (no backsplash, appliances, etc.) + $15k for butler's pantry cabinets (See image). Retail equivalent was $26k for both, installed. They would not provide line item breakouts. Rheem HPWH: $3,500 (after credit) vs. $2,300 retail Kohler Tub: $10,500 (after credit) vs. $2,500 retail Roughly 30% of the CPRs appeared to reference the same items, compounding costs for the identical scope. There is not enough space to call everything out in these reviews. They claimed we'd be expedited in the drafting queue due to delays. After weeks, still "waiting on well/septic quotes." I called the same contractor and got a quote in 24 hours; Mitchell took another week. Plans were still not in drafting after 5 weeks, we had been told they were; then emails asked about the ADA doors--drawn undersized/non-standard--triggering more CPRs, repricing, redraws, and delays. Projected close of March 2026 was now September 2026+. VP of Sales, Freddy Vincent, admitted many issues were Mitchell's fault and promised that no further price increases would occur. That written letter never came. Mind you, we were paying for the 240-day price lock and STILL needed it because we were guaranteed to blow past that timeline. Based on direct retail quotes we obtained for the same materials, Mitchell's pricing was consistently far higher, often more than double the quotes we received elsewhere. If wrong, Mitchell is welcome to share their markup formula publicly. I'm pretty sure Pella windows, cabinets, lumber, insulation, tubs, etc., don't have "better build quality" when Mitchell installs, versus buying direct from the company with their installers. No amount of sales copy, whether in emails or on voice calls, is going to change that. After terminating on Dec 31, 2025, it took senior leadership 3 weeks to reach back out. In that same timeframe, we: Bought a doublewide home with cash Poured footers Secured permits Drilled the well Had the home delivered I would avoid Mitchell Homes. Non-Richmond offices seem even more clueless amid rapid expansion and inexperienced hires; they will send every single question you have to Richmond for an answer. Our experience mirrors multiple BBB complaints (delays, surprise charges, poor communication) and JC's review; it's not isolated. Eight months, $16,641 wasted. We had zero faith that costs wouldn't explode further and zero faith in their employees. It was such a poor experience; we went from building a million-dollar dream home to buying a double-wide just to be done with it.

Be careful. They do excellent work, but if you are a residential customer (vs commercial), you may…read morenever hear back from them - if they've told you a proposal is coming or that they will be back to finish the job you paid them for.