So I am writing this in the exams room. This is my 3 rd visit with Dr Rubebstein. I came in for testing and he did an ultrasound and informed me that I had a nodule. Back for a follow up biopsy. FNA with ultrasound that hurt a lot. He must have stuck me 8 times. My neck has been sore for more then 2 weeks. I arrived at the apt today to get the biopsy results. I arrived at the Dr's office 45 min before my scheduled time and I waited an hour. I have now been in the exam room for 45 min with no Dr. I was the only one left in the waiting room. This is unsat! This literally should be a 5 min consult. I am a patient guy but this is definitely beyond the pale. As I finish this review, still no Dr. read more

I am normally very happy with my doctors, but i can't stand Dr. Rubenstein. He has NO people skills whatsoever. There is always at least an hour wait and every time i see him he does tons of scans that take forever. One time he completely forgot i was waiting for an ultrasound and so i sat there FOREVER. its very frustrating. I also had a very bad experience with a biopsy. The first time i had one it was really painless and easy (done at at pathologist) and i knew my results in a matter of minutes. But when Dr. Rubenstein did it, i bled everywhere and had a huge bruise. PLus it took almost three weeks to get the results (which involved me going back in to the office and waiting an hour!) I have heard wonderful things about his partners but they wont let me switch within the practice. read more

It took them 6 months to bill my insurance which they had a copy of all the time. They then send me a huge bill (couple hundred). Apparently they have 90 days to bill the insurance. However, speaking to my insurance, they are not allow to bill me if it was their fault. This place is a mess and just seeing patients in and out for money. ----------------------------------------------------------------------------------------------------------------- He is a okay doctor in terms of diagnostics and explaining things. You really have to ask him questions or he really gives a limp answer and your out the door. The office has 3 doctors. The wait can be long sometimes. I do not recommend showing up early. It doesn't matter. I'm still waiting on them to bill my insurance after over a month. I saw the other two doctors greeting patients in but it seems like everyone there is just trying to see as much patients as possible to generate revenue. I came back for a second visit to follow up on my blood work which came back fine and he could have told me this over the phone. I waited in the office for almost 40 minutes. They took my blood pressure and weight so they could justify billing the insurance for my second visit "consultation". After waiting 40 minutes, he comes in without my lab work and ask the assistant to log online to print it out. I made this appointment 2 weeks in advance and you would think he would be more prepared. read more

I saw Dr . R from 2001 to 2008. He diagnosed me with hypothyroidism in 2001. I also saw Dr. R during 2006-2007 when I was pregnant with twins. WRT his initial diagnosis, he was meticulous in his assessment. Thorough, trust but verify my answers to any screening regarding symptoms (excellent scientific process). All blood work was done as a complete panel of tests and run in his office. That means a complete picture of thyroid levels that can be trended over time vs. my GP in future years, though he did come around to Dr. R's approach as it was more accurate. He prescribed me Synthroid and shared that his own research showed that the generic was unacceptable as the suspension resulted in uneven results while the brand was stable. During this time period I continued to watch my thyroid wind down and therefore needed visits approx every 3-6 months with adjusted dosages. He was very puzzled by the rate at which my thyroid was 'shutting down' (my words, not his). He applied a scientific process to my treatment as we moved through the steps to regulating my condition. I was of 'advanced maternal age' when I became pregnant with twins as a result of IVF. During my pregnancy I saw Dr. R regularly, one time per month up to one time per week as my due date approached. In addition to watching my counts closely he expected me to report fully on the results of other tests including ensuring that I either brought my test or exam results with me to having them faxed to him. 1) I have had two doctors that I would truly trust with my life; he is one of them. He held himself and his practice to the highest standards. As a result I feel confident in my diagnosis and remedy. As evidence, I continued with Dr. R during my pregnancy and after. 2) He is well published; please review his LinkedIn page. 3) I am well educated through a combination of his survey of me as well as through his teaching. Bottom line: I don't care what his bedside manner is when he was dealing with not just me, but the my precious babies. A mistake in dosage can result in serious brain development issues. Bottom, bottom line: I am living in London right now. You have no idea how much greater my respect for him is after my experiences here. Enough said. read more

I tried to give him the benefit of the doubt when my first two appointments were 40+ minute waits, but I give up. After four appointments, each being at the very least 30 minutes passed your appointment time and When a nurse tells you never to come on time because there is always a long wait- run. My time is just as valuable as his. A little respect goes a long way. Strictly medically speaking, he is a very knowledgable doctor who has a lot of experience in the endocrinology field. I just can't keep waiting in an office that long past my appointment. Personal choice. read more

Dr. Rubenstein was my endocrinologist from 2008 to early 2010, but when I switched my insurance coverage I also had to switch endocrinologists. Dr. Rubenstein is one of the best in his field. His office has all the latest equipment and the tests they do are very thorough. He was able to correctly diagnose me and treat my thyroid problem. As previous reviewers have mentioned, his bedside manner leaves much to be desired. But then again he is not a therapist, so although people skills would be nice it is not a requirement for the job. And yes the wait time to see him is long. Meaning that you will most likely wait 30 mins to an hour to see him and he spends only 15-20 minutes with you when you do finally see him. But like I said earlier he is one of the best in his field so it makes sense that his time is limited. Because of his personality (or lack thereof), aloofness, inapproachability, and busy schedule I would not recommend Dr. Rubenstein for someone that is just starting to receive treatment or suspects that they may have an endocrine related problem. However if you have been under treatment for a while and know what you have and what needs to be done to treat it then I highly recommend him. I just don't think he is a good doctor for someone that may have a lot of questions/explanations or need a lot of time with him. One other thing I don't like about Dr. Rubenstein is that he is very against any type of treatment that is homeopathic or non-pharmaceutical. I had read "The Thyroid Diet" and asked if it was a good idea to implement those diet changes into my lifestyle. He said no because he felt that the book wasn't based on good information and that I should just continue my normal treatment (which is limited to just taking synthroid everyday). I am not sure if he is right or wrong regarding this topic, but I think that certain homeopathic treatments are effective and helpful in alleviating and treating endocrine related issues. There have been other instances in the past when I brought up other homeopathic treatments (such as iodine) that he was definitely unenthusiastic about. So if you want someone who is traditional and confident in their knowledge and skill in this arena then see Dr. Rubenstein. If you need someone to spend a lot of time with you and explain everything to you then I would suggest another partner in the practice. read more

Dr. Rubenstein lacks bedside manner and does not want to involve the patient in their treatment. I went first time, they took blood and made me come back a second time to discuss the results to find out that all the test were not run so I had to go back a 3rd time, which he said all was fine. Later when I looked at my results I had Thyroid antibodies beyond the normal range. On my 4th visit, I wanted to follow-up with further tests, he said there is no reason to and dismissed my classic symptoms of hormone imbalance. I have done tremendous research and told him so which made him very angry at me that I wanted to be involved in my care. He was very sarcastic and wanted to just check my sodium and potassium levels and wanted me to return a 5th time. I know when I'm very sick and he will not take time to investigate and help me get better. I'm disappointed in his rude and dismisive behavior. Yes, long waits, anywhere from 40 - 60 minutes prior to being called and they didn't get my blood results during my wait. Staff is extremely rude and they seem to charge things multiple times which my excellent insurance rejects as duplicate and they bill me individually. read more

This guy is horrible won't refill medicines over phone because he cares more about a copay than his patients health. Shame on you

i was a patient of Dr. Harvey A Rubenstein MD. His office is always packed with patients waiting their turn. It is routine that i would wait for more than an hour past the appointment time. When i see him, he opens the chart and you feel that he just reads it as you sit there. he prescribes lots In house tests like sonograms and needle suctions,...etc. It was evident to me that as he talked to me, he is impatient to move on and see the ten or fifteen patients that are camped out in the waiting room. His office overbooks his time as a matter of routine. As a patient, you certainly do feel that he really is not concerned with your case, you feel that you are another person in along Queue, filing through his office. I tried to switch to another doctor in the office ( Endocrine Associates, LLC). I could not. His secretary said that he does not allow it. When I wanted to get my medical records, his office was unfriendly and at times rude. Dr. Rubenstein charged $26 ( he said: there is a charge per page) He even charged for a one page copy of my last sonogram($3)!. All in all it was a miserable experience for me, i would not advise anyone to undertake it. read more

Dr. Rubenstein is possibly the worst doctor I have ever been to. First, let me just say that his office staff is extremely rude and unprofessional. They have no people skills whatsoever. I should have known that it would set the tome for the rest of my visits with him. Secondly, every time I visited his office, I was made to wait at least an hour. Once, I sat there for almost 2 hours and every time I asked his receptionist, she answered me rudely and never provided any information. And, lastly, Dr. Rubenstien is a strange person. He takes tons of tests, is not very informative. I wish I had told my insurance company to not pay him. Additionally, I would never recommend anyone to him. Since then, I have found a much better doctor and am now pleased with my care. read more

I saw Dr. Rubinstein after being recommended by my primary care physician. Looked him up online, was impressed with his credentials. looked up ratings on yelp, and was concerned with some of the bad reviews, but he is apparently one of the best in the thyroid field, so I called and got a noon appt. the clinic is located in a very convenient location not far from Tyson's, and it has two other physicians besides Dr. Rubinstein. The reception staff though is terrible in general. They always act rushed, do not answer or explain in detail, and get frustrated when the patient does not understand their explanation. They could definitely hire better help here. Long wait to see the doctor, I had to wait about an hour, even though there were very few patients at that time of the day. Not a good idea if you are taking time off work and planning to go back to work that day. Doctor himself is a nice man, up there in age, but still seemed pretty active and alert. Seems to know his stuff very well. I ended up switching doctors though, and here's why: too many tests and way too expensive (even though I had insurance, I have a tendency of looking into it). I had gone in there with a week old sonogram report from my primary physicians clinic, and he made me do it again, only to bill me over $200 for it. Also asked for a follow up visit the next week to go over results, which could have been told over the phone (ended up billing me another $100 for the visit, plus the $400 for the first consultation). On the second visit he recommended a biopsy, but wanted to set up a third visit for that, presumably to tack on additional charges. I am all for a thorough check up, but at that point I suspected more tests merely a ploy to generate more revenue. So I promptly called and set up appt with another very highly rated specialist. And ironically, he confirmed what I had suspected: that a repeat sonogram a week after the first was not necessary, neither was the repeat blood test if it was done a few weeks ago, and a biopsy in my case was not necessary at all. In conclusion, the staff at the clinic sucks. the doctor himself is very knowledgeable and not a bad guy, but he will charge the heck out of you and/or your insurance provider. you are probably better off with another equally qualified physician. I hope you find this useful, as I was in your position myself a few weeks ago. read more

I had a very good experience with Dr. Rubenstein last Friday. I saw the prior reviews shortly before going to my appointment (after making my appointment a week earlier) and was concerned. However, he was very professional, courteous and took the time to listen and ask thoughtful questions, without being overly rushed as some doctors make you feel. I feel that the other raters may have caught him or his staff on a bad day. The office staff was also helpful and courteous. There was sort of a wait (about 45m), but I was overall very pleased with the experience. Parking was free, too. read more

Dr. Rubenstein was really rude to me. Dismissed all of my symptoms even after diagnosing me with thyroid problems, he refused to put me on medication while constantly boasting of his own medical accomplishments. I'm not sure if he's a good dr yet but he's made me go there a few times (obviously so he can get more money) he also implied that i shouldnt trust the lab and should pay out of my own pocket for different lab results. He's awful with people, i wish i had read this review before wasting time and money with him. read more

I would not recommend this guy to anyone. I went to see him for the initial visit and was kept waiting for an hour. When I finally met with him, he listened briefly to my symptoms and then decided to perform a thyroid ultrasound. He found nodules on both sides of my thyroid and scheduled a biopsy. I had my biopsy last Thursday and my experience was terrible. When I told him I was apprehensive he was very dismissive and told me he's done over 10,000 and the worst part is the numbing shot. WRONG! He didn't wait for the lidocaine to take effect and I felt every needle that went in so much so that I told him we were going to have to stop. At that point he told the nurse to give me another shot of lidocaine and proceeded to do the 4 remaining biopsies. Based on what I've heard, it doesn't have to be as painful as mine was. It all depends on the skill of the physician which clearly he is lacking in. Quantity of procedures does not prove level of skill apparently. I went back for the results this week and thank God the nodules are benign. He also misled me about my lab work. Unbeknownst to him I requested a copy of the labs he drew on my first visit prior to my this weeks visit. When I asked about my thyroid antibodies he told me they were normal. I'd already read the results and they clearly were marked High by the lab. I plan on getting a second opinion by someone who actually cares about their patients. Of interest, I had randomly pulled up another Yelp members review of him when googling his office number and saw that she had a bad experience with her biopsy. I only wish I'd heeded her advice. Hopefully, I can spare someone else! read more

Not only did I have a negative expereince with the doctor but the recptionists were rude. I switched endo's after 3 visits. I waited 1hr 20m to get some bloodwork done 3-days prior to an appointment. read more

Dr. Rubenstein is an outstanding doctor. I have been seeing him for a number of years and he is friendly, informative, and thorough. Seriously, he's one of my favorite doctors I have ever been to. :) read more

First question from the woman on the phone is "what insurance do you have?" and insisted to know the exact type. Then refused to make an appointment with me (for my husband) insisting that they only make appointments with the patient. When I asked what is the reason for this ridiculous claim, she said that this is to verify that the patient is aware of the $75 cancellation fee and that if they don't speak to the actual patient, then the patient could claim that they didn't know this. I said, "So money is more important than making an appointment?" The Office Manager is out today, well, forget it. If this is how the doctor runs his business, he can run it without us. Lousy staff, lousy doctor, all they care about is money when the first question is what insurance and this ludicrous, self serving appointment policy. Good riddance. read more

Dr. Rubenstein is by far the worst and the laziest doctor I've been to! His MO is to have you go as many times as possible (piecemeal approach) take as much money as possible , have you wait in the room for an hour every time (even if you show up early) sees you for 5 minutes with a condescending demeanor and then goes for the "sell pharmaceuticals approach", then have you go back for more test!! he definitely likes to only "treat" patients indefinitely . Then, when you go to the pharmacy to pick up your prescription you find out it needs prior authorization, but he doesn't tell you that when prescribing it !! (he should know by now which ones do?!!) or is he a novice at this? so 3 or 4 days go by before he calls the insurance company for the prior authorization form required. He also charges you an EXTRA fee to do this (presumably he knew you'd have to come back!!), except he doesn't call promptly (that would solve the problem), instead he has the secretaries fax the form to the insurance company adding another week to getting the approval! In all, this guy is an old guy that should have retired a long time ago, he doesn't have the stamina to practice today and forgot the bedside manners long ago. Save your time , go to someone else. read more

I just finished writing a letter to Rubenstein's office to have my records forwarded to another physician. I've been seeing him for years for thyroid and for years my medication has never changed and yet, he refuses to let me come less than four times a year. So, four times a year I go for blood work one day and then see him later in the week just to sit there for over an hour, along with the OTHER patient that was given an appointment at the same time. This is nothing but insurance fraud...booking two patients for the same time and then seeing them over an hour late. When I commented on this, thinking I was there on the wrong day, the woman at the desk scolded me for looking at the log saying no one is supposed to read it. It was right there in front of me. I had to sign in as everyone else did. You couldn't help but read it. Four months ago I was just about to walk out when his nurse called me in. I told her I had to leave and she began an argument with me. He came out and escorted me into the exam room and I sat there, over an hour late for my appointment and watched him fumble though his pile of notes. Last week I had an appointment and again, another patient signed in for the same time and an hour later neither of us were called in. I told the woman at the desk that I was leaving and would send a letter to have my records sent to my primary care Dr. and she looked at me and said "fine." He has no people skills, the staff is rude and the atmosphere is stiff and unpleasant. You can see the frustration on the faces of everyone in there. I went to the bathroom once before my appointment and a woman who works in an office down the hall asked if I was there for a Dr's appointment. She asked who I saw and when I said, Dr. Rubenstein, she said, "oh, that nasty little man?" That sums it up. read more

I have been seeing Dr. Rubenstein for about a year . Each visit I dreaded. The first visit I was a little impressed, however as more visits took place , this man prooved to be someone only out to get his co-pay and isurance money . I have Addisons disease, he did not know that I needed Solu-Cortef for emergency crisis for my disease. He told me to go to my local ER if I needed this . My instruction came from NIH doctors to always carry this around, He has been measuring a Thyroid tumor for me now for a year .. and does nothing about it . I went to him just recently about a 20 pound weightloss .. I had to call his office 3 times .. no one would call me back with my blood work . ,until I faxed over a nasty letter demanding it . They told me I needed to come in for an appointment to get the results .. and that my cortisol is low .. The last visit I had I waited in the waiting room for 3 hours .. then another hour in the exam room . I ended up leaving .. and have now fired him as my Endo . He has no personality , he is scatter brained .. forgetting where we left off . Having to refer to his notes , over and over again .. Walls full of animal pictures and outdated certificates. He needs to retire ... go fishing and leave endocrinology to someone that is willing to work for solutions and not just push cortef . His Staff is Rude and unwilling to help . All in all .. I would not reccomend Him or his firm at all . Run .. Run fast and Far if you have endo problems from this crew. read more

Is is possible to give a negative number of stars??? Stay as far away from this doctor as possible. I had exactly the same experiences as the other two women, and when I asked for my medical records to transfer to another doctor, I was refused! Dr. Rubenstein's staff actually had the audacity to tell me that my medical records were "the doctor's property." I think he is concerned that if my records were viewed by another, reputable, doctor that doctor might turn him into the medical board for his unconscionable and probably illegal scams of insurance companies. Bottom line: he basically milks people who have insurance for needless procedures, lab tests, and office visits. I had a routine sluggish thyroid, and he would only give me my Synthroid script in 3 month increments. To get a refill I would have to first go in for a lab test, then return for a "physical" with him. My insurance was billed for all of this. My new doctor said that since my blood levels are rock solid stable (as they were with Rubenstein), I only need to see him once a year! Dr. Rubenstein subjected me to all kinds of needless biopsies, thyroid scans, and other procedures that my new doctor is totally puzzled by. Of course, since Rubenstein will not release my medical records my new doctor has none of that medical history. Be advised, do not use this doctor, he is not only a narcissistic, rude, and arrogant person, he is also probably a white collar criminal. And he certainly does not seem to care about his patients. I also had long waits and was once forgotten in the waiting room. I do not think it is a coincidence that I know of another similar situation to the one Michelle described. I had a family member who Dr. Rubenstein did a biopsy on, which was also extremely painful with tons of bleeding and bruises on her neck. I think he gets some sort of thrill by putting women in pain and making them surrender themselves to his authority. read more